Rated 5 out of 5 by masmiguel House of Stairs
When I booked I knew that the hotel is built hillside. Anyway, I did not expect such a lot if steps and stairs without handrails. Good for to do sports... A small mistake in preparing our room was corrected to my pleasure. On typing this review, we still do enjoy the pool area and the restaurants, with breakfast and drinks served by a kind and attentive staff. The massage I booked was really good, and an Asian buffet Dinner, too. No beach- still better that the ugly ones of all Pattaya. We do enjoy what we looked for, after BKK: a good relax!
Good Food, plus a kind attentive staff in the seaside restaurant!
Anyway, the Tripadvisor comment of the really friendly GM, that he could arrange a room close to the elevators for me in ist case, was not such helpful. 1st of all, I am not such handicapped, and all the elevators of the hotel can not avoid ramps to the seaside bar restaurant or the artificial sands of the sea level. I counted seven levels from the lobby to the sea - just a comment for ppl who need to know that.
The driver of the hotel limousine did not know from which part of BKK Airport Turkish Airlines departs. He should learn it in accordance to the limousine pricing!
House of Stairs! Not Hale Koa!
Rated 5 out of 5 by drron Excellent syay
Comfortable room,very good food but above all great staff.Everyone had a smile on their face.
An example.at the pool I grazed my leg.Within a minute a staff member was their with his container,cleaned up the wound,applied an antiseptic and gave me a supply of band aids.
Food-Infiniti was great.The pizzas are excellent.The scallops delicious.And the view incredible at sunset.
We have already decided to return.
Rated 5 out of 5 by STEEL007 Excellent Hotel and friendly staff
We loved every moment of our stay. Very quiet and awesome view of the ocean.
Rated 5 out of 5 by Horatio Fantastic Retreat
The Sheraton Pattaya is located in an upscale area well away from the famous (infamous) entertainment area.
Spectacular about this hotel is the architectural design and landscaping. The lobby building is a high ceiling open space area so that with the slightest breeze sitting on the divan overlooking the water is wonderful.
Check out the four beautiful trees that adorn four corners of the main lobby building and the beautiful flower arrangement of orchids in the center. Wish I could upload pics on this site to show you.
Pathways lead down to separate buildings for two restaurants, Elements and Infiniti, also with inside and outside dining, and you can also order private dining on the hotel's private beach.
The rooms are arranged in a lodge-style down to the beach and are spacious, very comfortable.
There two pools configured in a lagoon style. One must stretch about 50 meters end to end. Not for swimming traditional laps but great for just relaxing.
MOST charming, always polite are the Thai people serving the hotel. Whatever their limited English they will always greet you with traditional Thai folded hands.
Minor points for improvement. The internet connection in the hotel rooms is anything but high speed streaming video choked along and there is an annoying need to log in again each time your computer sleeps. I suggest that the hotel work on this.
The private beach was reserved two nights for company conferences. Some beach chairs on the ends of the beach were made available though. I came for SCUBA so it did not matter for me but my wife snorkels. A minor inconvenience.
Rated 5 out of 5 by dream999 Hotel's Ambiance
Sheraton Pattaya provides an ambiance combining the feeling of both nature and class at the same time. During your stay you can feel relaxed away from the world while at the same time you feel like you are part of some luxury.
The hotel has many areas and corners that can be used as a good background and view for wedding photo shoots.
Rated 5 out of 5 by coolman69 Great escape - good services .... dive into the green
Another great visit to Sheraton Pattaya Resort - is always great to be back at this beautiful resort. Love the pools and buildings in the middle of the green. No noise from traffic - no cars no motorbiles noise. Especially staff at the poolside and Elements restaurant doing a great customer oriented job .... some breakfast items might need a little improvement again - widen the variation on foods again - get the waffles and pancakes freshly made by the great staff you have there in your resort and not let me choose a machine made panecake..... but otherwise is always great to be back. Last not least must give a special thanks and good review to housekeeping and the drivers - excellent service at any time. Looking forward to be back again soon for another great escape and dive into my number 1 resort in Pattaya.
Rated 5 out of 5 by Jayyy Excellent :)
The Deluxe Garden View room was amazing including the room itself with a very big and relaxing balcony with a pool and sea view, the shower and bathtub was very nice and the room size was quite big. All staffs were very nice always asking for assistance with a smile. The location was great, not so far from attractions. Also, I was personally very satisfied with the breakfast time which was until 11 am, later than usual so we can get a little more sleep in the morning. The view from the breakfat dining place was amazing.
Rated 5 out of 5 by Sportscar Wonderful experience at Pattya Sheraton
Thanks so much for your warmly service, so wonderful memory with my wife when staying at this hotel, my wife was also very happy with the beautiful swimming poor, nice room, delicious food, good weather and blue sea, everything.... hope to be back again someday.