Rated 5 out of 5 by lcdc003 Beautiful Hotel in a Truly Unique Setting
This was one of the most unique hotels in which I have ever stayed. The history behind the buildings was fascinating as well as the free tour and wine tasting. We stayed in the new part of the hotel and the room was spacious and modern. The setting is about 10 minutes outside of the town of Evora where you can find plenty of restaurants and shops. The spa and pool are beautiful. The workout facility needs to be improved. Overall, I would give it a 5 star rating.
October 1, 2012
Rated 5 out of 5 by Mats Super Nice Stay
We stayed 5 nights with our 2 years old daughter and enjoyed very much indeed. All the staff everywhere we met were kind enough and well trained. The pools both inside and out side were perfect for our daughter. The room was upgraded to the heritage suite as well. We are sure that we visit again. Thanks!
September 10, 2012
Rated 5 out of 5 by GRDBC Cultural Classic
Thank you to all the staff that went out of their way to make this destination unique and enjoyable.
Denis, Nuno, Anna and Richardo .
You guys were the best!
October 11, 2012
Rated 5 out of 5 by goldman20 A haven of peace and tranquility.
Having visited this hotel two years ago, and being very impressed then, I was looking forward to a return visit and I was not disapointed. This hotel was excellent on my last visit and I think it has got even better!
It has all the facilities expected of a Luxury Collection Hotel beautifully and tastefully fitted into the original convent buildings. The church has been wonderfully restored as well as the old buildings and cloisters.
The chef cooks food to die for and the staff are superb.
Luxury, service, good food, great location and peace and quiet. Unbeatable!
October 3, 2013
Rated 5 out of 5 by Joseph26 An Oasis in our Journey
Our two night stop in our eleven night itinerary
was pleasantly refreshing. The setting was
magnificent and the hotel thoroughly charming.
We couldn't have been happier. A perfect spot
to enjoy Evora and environs.
Joseph and Bonnie
October 11, 2014
Rated 5 out of 5 by Jimi Why aren't all hotels like this?
Stayed recently with 2 young children. Not sure if I can do justice but will try;
- service & staff: extremely friendly and helpful - this is what made the stay such a bonus. Really felt like a valued SPG member rather than just a part of another loyalty programme!
- food: excellent both for dinner and breakfast. Dinner not cheap but quality was great so no complaints.
- facilities: indoor and outdoor pools great for the kids. We also used the 5-a-side courts for a bit of football.
- room: fantastic and even better to get a little bit of history attached. Originally had booked a modern room but got a suite in the old part of the convent.
- location: plenty to see in Evora, though unfortunately didn't have time for the convent tour/wine tasting
September 3, 2012
Rated 5 out of 5 by Steve0350 Pilgrimage to the Convento
A little outside Evora, this hotel has such a sense of place and history, and manages to blend ancient and modern perfectly. The values of hospitality you'd expect are evident, and we felt staff went out of their way to acknowledge and appreciate our visit, down to a welcome bottle if wine recognising a wedding anniversary. Food was great at dinner and breakfast, and the pools, indoor and out, allowed relaxation and exercise. Pleasant gardens to enjoy too. Our second visit, and we will surely come again.
May 28, 2013
Rated 5 out of 5 by Oli4 Great historic hotel
We stayed for 8 days in the convento, we got one of the re-done rooms , which are comfortable, with nice balkony and a view on Evora. Only minus was the noice the airco made, but the room was nicely cooled (outside 40°C !). The pool was a nice refreshment, with enough chairs and umbrella's in the garden and space to feel comfortable, very friendly and helpfull staff ! A real five star breakfast. I would recommend this hotel also to families with children. Thanks for the nice and relaxing vacation.
August 20, 2013
Rated 5 out of 5 by 02PR60 Heaven might be an improvement...but I doubt it.
This "Convento" Hotel is possibly Starwood's finest hotel in the entire world (having experienced Starwood's best hotels on five continents). The extraordinary personal service by everyone starting with the new General Manager as well as the previous GM, the Front Office staff, the driver and the entire Bar and Restaurant staff-- they are the best. This was our 4th visit to this magnificent hotel and I can't wait to return again.
May 13, 2014
Rated 5 out of 5 by JNFB This is a Unique Experience Hotel
The perfect combination between the historical monument and the facilities accomadated thereon, and the excellent usage of the existing areas, along with the respect fot the orginal architecture.
An excellent service foccused on the detail, and the little extras thast made our stay unforgettable.
And yes, we will be back.
Pitty the chappel cannot provid the mass evry sunday.
February 21, 2014
Rated 5 out of 5 by JADR Great experience!
This hotel has a unique atmosphere, and is situated in beautiful grounds. The building is very interesting, and facilities well maintained. Staff were very friendly. Upon arrival we received a great deal of information, which was very helpfull during our stay in Evora.
Unfortunately our stay was too short, but I would like to come back some day.
May 4, 2014
Rated 5 out of 5 by sq69 Our new favorite Starwood property
We've just returned home from 4 days at this amazing, elegant former monastery. We loved exploring the beautifully restored hotel, highlighted by the original ornate chapel within the hotel; the daily 5:00 pm hotel history tour led by Claudia; the 6:00 pm wine tastings led by Alvaro, the wonderful food; our fabulous room in the historical section; as well as the hotel's entire gracious, helpful staff. Thanks, also, to Fabio, Danio, Joao and Maria. Although we hated to leave the hotel, Evora and the surrounding area has plenty to offer: Roman ruins in the center of Evora, a UNESCO World Heritage site; 6000-4000 year old megaliths; wine tastings and tours at nearby vineyards ( we enjoyed Herdade Do Esporao); more fortified medieval castles. We didn't have a chance to enjoy the pools or spa, but we will return for a longer stay next time!
November 14, 2014
Rated 5 out of 5 by geekolo Superb Service
My wife and I spent three days this September at this hotel and were impressed with the room, the grounds but most importantly with the service. The reception staff went above and beyond to ensure that we are taken care of at every step and were extremely professional, warm and hospitable at all times. We will definitely be back.
November 25, 2013
Rated 5 out of 5 by JMNMB Amazing time at Convento do Espinheiro
It is difficult to beat the experience of staying in an old convent which has been renovated with great taste and to the highest specification and has one of best customer services I have experienced worldwide. The hotel and facilities are of excellent quality and the staff very very friendly. I could not recommend high enough.
September 4, 2012
Rated 2 out of 5 by PC2883 Mixed Emotions
The hotel did some wonderful things for us, but also did some things that left us very disappointed.
Our biggest issue was with the transportation options listed on the hotel's site - we planned our trip around this. The hotel did pick us up from the bus station free of charge, as stated. However, the hotel never provided us transportation to the city. Every time we asked, the staff told us it was not available, even though their site has hours of operation for a complimentary shuttle. When we went to request transportation to the bus station the night before check out, we were told we would have to pay for a taxi. It was not until we said we were provided a free taxi at arrival and the staff saw that we were platinum that a free service was arranged. This was all such a disappointment to us.
We asked the hotel to arrange a wine tour for us. After not hearing anything, we asked for a follow up. It seems as though no one had followed through.
The hotel did do nice things, such as a welcome toast at check in and a bottle of wine for our room as a result of our status.
June 22, 2014
Rated 5 out of 5 by wjm5050 Gem in Evoras crown
Evora is one of the most original and historical cities of Portugal and the Convento is by far the nicest place.
The hotel offers all to travelers of all kinds.
There is one snag: you need private transport because of the distance to the city.
April 29, 2013
Rated 5 out of 5 by Darek jewel in the middle of nowhere
really recommendable point on the way from Lisbon to the Algarve. 3 km from the historic and pretty Evora. Converted to a hotel historic monastery. Nice pool, good breakfast. If ever I am in the area of 100% will choose Convento do Espinheiro
August 4, 2013
Rated 5 out of 5 by LorenzoR Excellent hotel, great staff
This hotel is a gem in the beautiful Alentejo region.
Not only is the staff most welcoming, competent and friendly, the property, which is located in an old convent is really stunning.
The atmosphere, quietness and food, all ver, very good.
I was there for a conference in Evora and could due to time constraints not take full advantage of all the hotel facilities (unfortunately no dinner in the restaurant), but i really enjoyed my stay and will definitely try to come back.
The only minor downside could be that the hotel is not in walking distance of the nice and pittoresque town of Evora, but then it is only a 5 minute taxi-ride away...
July 2, 2014
Rated 5 out of 5 by RoadrunnerPedro Probably the best hotel I have stayed
I have been to Beijing. And Seoul. And Hong Kong. Not to mention the hotel where the US presidents stay when in Rome. And Paris. And London, And Madrid. Not to mention the US; the last time I was at Comvento do Espinheiro, I was lucky enough to be upgraded to Room D. João II... Here is my feedback: if heaven was to come down to Earth, this would be the place! We had a gourmet lunch there that was outstanding.. Definitely the best place I have ever been. Ask for Mr. Diniz and he will show you the hotel with the full story of the history the convent. Not to mention pointing you to some of the best restaurants in Portugal . Honestly, I am overwhelmed!
July 2, 2013
Rated 4 out of 5 by AJ6050 Can do better in some respects
Breakfast cereals are second rate and can be so easily improved. Real problems with the telephone system and Internet connection, although an Internet booster was put in my room on the second day of my stay. Basin plugs need redesign as you have to put your hand into the dirty water to open the plug hole. Having booked a supposedly maximum discount non refundable rate and giving you my money months in advance it was disappointing to get an email offering the identical room and breakfast at a cheaper flexible rate, thus costing me more. Staff would not give a refund of the difference. Very good tour of the buildings and OK wine tastings.
August 23, 2013
Rated 5 out of 5 by Rosika Wonderful experience
We felt like kings, as Gold members we were upgraded to a very nice Suite with a large terrace. We enjoyed this very much as we could eat all our meals on the terrace. The staff was very friendly and helpful. We also enjoyed the tour around the Hotel which gave us a good insight about the history of the Hotel. We also liked very much other Features such as: indoor and outdoor pool, the very large garden, the wine tastings every evening which helped us to select our wine for the dinner. To give an Overall Rating as excellent is not enough, it was much better than just excellent.
October 7, 2014
Rated 5 out of 5 by MarkGlee Enjoyed everything this hotel offered
We stayed only 1 night but thankfully we arrived early and felt we we were there longer. The staff we're most welcoming, the pool house was a wonderful place to enjoy lunch & dinner in the magnificent, original wine storage room was memorable. It was one of the best meals we experienced during our 10 days in Portugal. We stayed in the new modern wing and the room was most spacious with a balcony overlooking the garden.. We were given a free taxi ride in to the old town of Evora, as well as being picked up at a pre-arranged time by the same driver. It was more an 'experience' than a stay and we highly recommend this hotel.
June 29, 2014
Rated 5 out of 5 by Christine13 Historical features are amazing.
Very friendly and helpful staff. Our needs were met quickly and pleasantly. The accommodations were spotless. Bathroom was very luxurious. When we inquired about restaurants, the on-site restaurant's earliest reservation was 9:30, a bit later than we were seeking. We were then told that we could eat at the in-town restaurant run by the convent and that a complimentary shuttle could be provided. When we actually made our trip to the restaurant, the reception staff called us a taxi. We didn't choose to press the matter, but staff should be consistent with what they tell guests. We also had a tough time finding the convent. Our GPS wasn't working and signage wasn't sufficient.
October 16, 2013
Rated 5 out of 5 by Becos Wonderfull Personal
This a 6 star hotel in everything. The staff deserves 7 stars.
October 18, 2014
Rated 4 out of 5 by Antonio7 The place is unique, but the offer needs some fine tuning
There was no SPG recognition, which I cannot understand. Even for Starwood points I had to ask...
The breakfast is far from Starwood luxury collection, you should really improve that. I found it extremely basic and not healthy (orange juice was not fresh; a small toaster to service all guests; croissants heated in the kitchen microwave; ...among other things).
Finally, the hotel was with a low occupancy rate, and the room that has been given to me was an old and back oriented one. I did not understand why...maybe because I used a voucher...but still it is not a good reason, I may say.
The place is unique, but the offer was disappointing, specially if we are expecting a Starwood luxury collection standard.
The SPA experience was very good.
March 26, 2014
Rated 5 out of 5 by JMNMB Perfect get away
We spent a great week in the Convento do Espinheiro. The facilities and service are at the highest level. It is a large hotel but with a very cosy and familiar feel. You don't feel to be in a Hotel, it is like being hosted in a luxury Palace. The location is great in the Country side but close enough to Evora city for regular trips. We visited as a family with two kids 11 and 5, and they also enjoyed the stay very much. The only minor area for improvement is the Fitness Centre which is a bit small. But overall I could not recommend more highly.
April 10, 2013
Rated 4 out of 5 by Nel777 Delightful Getaway...
Short stay in the hotel and was delighted with the attentiveness given from the staff from the time we enter right to the moment we left the hotel. Special mention to Joao Bilou for ensuring that all our needs are attended to; and also to Cristiano Santos for a wonderful exchange of conversation over the wonderful Portuguese wine during the wine tasting session! People with a warm and welcoming attitude are important and this hotel has lots of them!
August 31, 2014
Rated 5 out of 5 by Lucia13 A stunning hotel
The Convento do Espinheiro is absolutely beautiful. It's buildings have been impeccably restored and there are wonderful features like the chapel with its organ, and the cloister where you can sit and have a delicious local rose wine. I stayed in the new wing which is tastefully done and very comfortable. The pool and the spa are perfect, set in a well-maintained Mediterrean garden of olive trees and lavender bushes. With Evora only 5 minutes away you have culture at reach. Excellent food too.
September 13, 2013
Rated 3 out of 5 by coldguest Needs improvement
The check in staff needs to alert guests that, during the off-season, the guest needs to tell the staff when they want to use to sauna, hot tub or steam room. We went there in anticipation of a great experience and all of the facilities were not turned up. The hot tub had cold water running through it, the sauna and steam room were barely warm. We were so looking forward to getting warm as it was very cold and rainy when we were there.
March 21, 2013
Rated 5 out of 5 by EOH54 Wonderful historical site
Close to beautiful and historical Evora with its Chapel of Bones, Roman Temple and excelent gastronomy, Convent do Espinheiro is very well restored with its beautiful church and cloisters, very helpful and knowledgeable staff well versed on restaurants and activities in the Alentejo. Our stay was wonderful and romantic. It would be nice, however, if the Spa had rooms for couples. Overall a hotel to go back to, time and time again.
December 31, 2013