Rated 5 out of 5 by renaleo 今までで一番素晴らしい滞在となりました！
Rated 4 out of 5 by MARRY1119 噂通りの素晴らしい朝食とサービス
Rated 4 out of 5 by ilovebali Almost perfect resort!
We appreciated the butler service, they are so kind and help! The private beach is amazing, also the lagoon pool is very impressing, the best pool in our mind.
However , there is one shortcoming we found on the last day. The check-out time is 12:00pm, but about 4 persons of your staff entered our Gardenia Villa through the back door at 11:30am without informing us previously. We just took the shower and almost naked, so feel shocked when we saw your staff entering our garden. Because the window curtain is opened so we felt no privacy at that moment. My wife went to the garden to figure out what happened. And one of your staff asked her politely “ You are leaving today, so we would like to clean the garden and pool first, is it OK?” .
Your staff were already in my villa and cleaning the pool and garden in front of my wife , how could she say no to your polite staff?
My wife has written to you 2 months ago for asking which type of villa is recommended as honeymoon villa. Your staff answered her that Gardenia Villa is a private villa. So we chose the Gardenia Villa for our honeymoon.
We really enjoyed our honeymoon at St. Regis Bali though, the 30 minutes before check-out time is one of our special memories in our life.
Rated 3 out of 5 by takeshi 普通
Rated 5 out of 5 by Lena12 Excellent Experience
Excellent resort, fantasitc services. Really enjoy the time there.
Rated 5 out of 5 by penguinjack A place to get totally relax!
Staffs are polite,safe and beautiful swimming pool ,wonderful beaches,and the very charming surroundings,its a really peace and quiet place to get energy in Bali!
Rated 5 out of 5 by Zgh12 An experience that is memorable
Had the greatest hotel experience ever.
Service, accommodations were second to none.
Every whim is catered to.
Rated 5 out of 5 by oldseadog23 Perfect, down to the last detail
We arrived at the St Regis Resort after a wonderful cruise from Australia on the "Silver Shadow" we had no preconceived ideas about the hotel we booked on our first visit to Bali. The cruise line expects all disembarking passengers to depart the vessel by 10 am on the day of arrival we knew that our suite at the hotel would not be ready by 2 pm at the earliest and were prepared to wait.
On arrival we were met by the smiling Lucia, the Hotel Manager together with Carlos the Chief Butler before we knew what was happening our baggage was whisked away together with hand baggage and coats. We were invited by Carlos to take a seat the generous couches located in the magnificent lobby while staff checked us into the hotel. Carlos was most apologetic about our suite not being ready we assured him this was understood, he invited us to the Gourmand Deli for a coffee while we waited.After coffee we sat with the Chief Concierge Agus who advised us and booked us on various day and evening tours, nothing was too much trouble.
Later while having lunch at the newly discovered Deli Carlos and our butler Merita arrived and escorted us to our suite. We marvelled at the spacious living and sleeping area, the outside balcony overlooking the well tended tropical gardens, and luxurious bathroom.
Our stay at the St Regis was truly memorable, the smiling staff to whom nothing was too much trouble, the arranged day and evening tours which all went like a well oiled machine, just strolling in the gardens, and being taken by golf buggy to the cleanest beach I have ever encountered. The choice of fine dining and a breakfast to die for. We know we will return !!
And that perfect last detail ?? I ordered boiled eggs for one breakfast, they arrived at the table with the shell cracked all round but replaced back on top of the eggs as if they had never been broken !!
Thank you again to everyone who made a lovely holiday even more special.
Stayed February 2014, travelled as a couple
Ask Frank S about The St. Regis Bali Resort