Rated 5 out of 5 by KRNYC Special Hotel
I have never been so impressed by the management and staff at any hotel compared to St Regis Punta Mita. The resort is simply spectacular in beauty, and the warmth and genuine desire of the staff to make your vacation special is second to none. We travel quite a bit, and there is no property that we look forward to returning to more than this one. The property is very spacious and this allows guests the unique ability to enjoy quiet privacy , romance, and or family fun. We loved it!
July 18, 2014
Rated 5 out of 5 by Boomer17 Surgpassed every expectation - WOW!
From the beginning of our stay to the end, St Regis Punta Mita exceeded our expectations for a fabulous 5-day get away. Being fortuntate to stay in 5-Star hotels across the globe, St. Rgis PM is tops them all. Private, secluded and exceptional service that made us feel welcome. From dinner reservations to tee times, every detail and need was addressed. Why travel to Tahiti when PM is right in our backyard! St Regis PM has it all. We were upgraded to a Master King Ocean Front suite that offered excellent views and privacy. The Hotel staff made us feel like true VIP's . What impressed me most was the location, service and luxurious accomodations. We will come back!
March 18, 2012
Rated 5 out of 5 by Dadbilt Impeccable Service
What a fantastic stay at St. Regis Punta Mita. The hotel, grounds and pools are stunning to say the least. The personal butler was everywhere. It seemed around any corner we would see him/her asking if we needed anything. All of the staff was 5 stars!
July 16, 2014
Rated 5 out of 5 by Ryan Amazing Hotel with Amazing Staff
Stunning location with attentive staff!
July 2, 2014
Rated 5 out of 5 by tacasa Amazing Location
Beautiful resort, with a great location. Butler service was excellent. We will definitely go back again.
July 16, 2014
Rated 5 out of 5 by Rey1965 Great place for a coples retreat.
This was an excellent place for a couples who wants to have a second Honey Moon.
July 14, 2014
Rated 5 out of 5 by aiste Amazing!
Just returned from out 7 days stay at SRPM - what a wonderful resort! The staff are friendly and very helpful, we definitely felt that everyone went an extra mile not only to make our anniversary but the whole stay an incredible experience. The property itself and the grounds are beautiful, pools and beach very nice too. We enjoyed the whole stay throughout - the accommodation, food, staff and activities were brilliant.
July 18, 2012
Rated 5 out of 5 by DavidF 10 amazing days
Carl and the whole staff should be the case study of a well run resort. From the moment we cleared customs until the moment we returned to the airport, everything was taken care of and with a smile. Staff remembered who we were, what we liked and were gracious and welcoming. We stay at many places, but this is among the top properties we have ever enjoyed. Golf was great, spa was top notch and food service, butlers, pool and beach staff - housekeeping everyone was great. Can't wait to return.
January 18, 2013
Rated 5 out of 5 by RelaxedEd Again, Again and Again!!!!
I would just like to share that this was my Wife’s and my 10th or 11th stay since November 2008! It only gets better each time and when we arrive we know why we came back, and not soon enough.
From the time we get out of our car, to the time we have to leave – what a delightful, wonderful, relaxing pleasure.
Outstanding comfortable rooms – well-appointed with everything you need – if not, just ask your butler and they will find it for you. Plenty of room for you and your loved one to be together, or have your own space – and the beds are the best, no problem sleeping at night after a full day of fresh air. Nice walk-in closet, storage to hide the bags and make you forget that you will have to leave someday.
Nothing better than going for a swim, a few rays, a cold drink and a BBQ Lobster Tail from newly added and I must say outstanding “Mita Mary’s” boat for lunch. If it is not lobster, than try the fresh Oysters, Shrimp, Mahi Mahi tacos or Red Snapper freshly grilled to perfection while you sit there and enjoy a cold one on the beach. Afterwards, back to the room and take a shower on the private outside patio when you return to your room, how does life get better than that I ask you again?
Well it does! The views only get better each time we come, it doesn’t matter if you are beachfront, 2nd floor balcony view or on the private side of the property looking down the golf course and the coast – we have seen it all, stayed in them all and it’s just “being there that counts”!
If that is not enough, wonderful choices of restaurants await you, don’t brother getting dressed up, it does not count nor matter. From breakfast at Las Marietas, lunch at the beach bar or Mita Mary’s Boat to dinner at the Sea Breeze Restaurant or “Carolina’s” where Love is in the Air. You cannot go wrong. The new grill at Sea Breeze turns out a killer steak dinner as well as custom pizza’s now – what a great addition since last time we were here.
But don’t just eat on the property, ask the concierge about two great locations not more than 8 minutes away from the hotel – “Casa Teresa” Trattoria is our first choice and Sufi’s second. I don’t want to give too much away, but you will talk about the food, ambiance (just think of Italy and being there) and family service provided with love by Teresa, Nadia and Martine’ when you get home to your friends. For a nice dusk dinner on the bay, Sufi has a wonderful menu and view of Puerto Vallarta from a distance. Both restaurants have great food, wine and service – you won’t go wrong! If tired, just stay on property and relax with great room service, enjoy it being served on your private patio with your loved one.
I can go on and on, but it starts at the top, Mr. Carl Emberson, General Manager is where the buck stops – once you meet him you’ll understand why you will be returning back to the St. Regis, Punta Mita. First, he loves it there, and for him to stay there and be effective he needs to make sure your stay is the best you have ever had, and you will come back – and he delivers! He understands the service which we as guests require, hands on, hands off – need something, want a private cabana dinner on the beach, a special trip to Sayulita Beach or just be pampered in the Remede Spa – my favorite place for a facial twice a year and body scrub! Everyone has the St. Regis spirit and you will not go home knowing anything different – because we expect it and they deliver.
It is his passion for the property, your wellbeing, enjoyment and comfort which he has been able to instill from his second in command – Mr. Michael O’Hara to the ladies and gentlemen which make your stay the Best in North America – it takes a team, and after 5 years he has develop a team that is "Second to None" when it comes to my wife and I - and you'll find out why also by booking your reservation now!
April 29, 2014
Rated 5 out of 5 by AKNY Spectacular as always...
This hotel is heads and tails better than the average St. Regis. Superior staff and staff amenities (personal butler, pool attendants, etc). regardless of the occupancy level it always feels sublimely private. There is also terrific golf (I am a 5 handicap and the Bahia course is way better that what I expected for a resort course). Only drawback is the extreme cost of activities offered by the hotel ($25 an hour to rent a $10 bike, $900 for inshore fishing). These can be booked in town for 1/3 the cost and they will pick you up at the resort. Food at the beach is great.
July 1, 2014
Rated 5 out of 5 by Ashley55 Punta Bonita
We spent 2 nights here after a wedding in Puerta Vallarta. This St. Regis is in such a welcoming, beautiful setting. We had wonderful service and amazing food and drinks at the boat club each day. The grilled lobster and fresh seafood was amazing. We went into town each night for dinner via the St.Regis cars and it couldn't have been easier. We wanted to stay here because of the wonderful reviews and to return for a longer vacation where we would take more advantage of some of the water sports directly from the St. Regis beach. We would highly recommend this hotel. Thank you everyone at the St. Regis for making our short stay so amazing.
June 19, 2014
Rated 5 out of 5 by Morton2014 Beautiful location, beautiful property, outstanding service, fantastic food and drink!
Our family vacation at the St. Regis Punta Mita was fantastic! It is in a beautiful location. The property is gorgeous and well maintained. The service is outstanding - the staff is so friendly, helpful, welcoming, and amazing! The food and drinks were delicious and well prepared - with many flavors and natural ingredients! The spa is amazing too! We highly recommend this property. The service and staff were the best we've experienced among all the luxury properties at which we've stayed!
July 2, 2014
Rated 5 out of 5 by SPGDLTraveller Fantastic Resort, a great location to get away from it all.
My wife and I decided to spend our Thanksgiving Holiday in Puerto Vallarta this year and we chose the St. Regis as one of our destination hotels. We were travelling with a close friend who is also a Starwood Platinum Member so upon checking in, we were provided an ocean view Junior Suite and adjoining King room. Our villa was located just steps from the main house and adult pools and lounging areas (3203 and 3204).
The rooms are well appointed and the typical St Regis quality one would expect from a Category 7 property. The bedding and linens are top quality and so are the bath amenities from the Remede Spa Collection. The outdoor shower rooms are great, taking a shower under the starry skies or in the early morning with the sounds or birds singing. The staff was very friendly and always available and never pushy.
We did choose to eat some of our meals in the hotel; however we were not overly impressed with the food or quality. Breakfast from Room Service was cold and tasteless, overcooked toast and undercooked Eggs Benedict, when I order a hot breakfast I expect it to be HOT! Lunches at the Seaside Café were nothing spectacular either. My wife and I have stayed in more than 20 different St. Regis and Luxury Collection properties around the world and the food was just not on par with what they should be. For a comparison, last Christmas (2010) we chose to stay at the St Regis Bahia Beach Resort in Puerto Rico, a Category 6 property. We will attest that each and every one of the restaurants was outstanding at the Bahia, but it was not so at the Punta Mita. Most guests that we met too ventured out from the property in the evenings to the little town of Punta Mita for dinner at one of the local restaurants. If you are looking for a great place to dine I must suggest Si Senor. I know the name sounds corny, but the food was absolutely delicious and the service was fantastic, trust me on this, less than 1000 pesos for appetizers, drinks, dinner, desert and gratuity for 3 people.
The pool areas are incredible, an adult pool area where it is quiet and relaxing and way over on the other side of the resort is the family pool area, but even there it was quiet and relaxing. The beaches are nothing like those found in the Caribbean, a bit rockier in this area but the water was still refreshing and clear.
If you’re looking for more sandy beaches and you have a rental car, head north up the coast for about 20 minutes to the little village of Sayulita. One of the best surfing spots on the western Mexico coastline. Cute shops and art galleries to spend a few hours at, some great places to eat locally caught (fresh from the Pacific) fish. Rollies is THE spot for breakfast in Sayulita, awesome!
Overall the Punta Mita St. Regis is an outstanding property and is the perfect place to get away from society and the hustle and rush of the city. Keep your eyes open if you choose to stay here, you might just see a celebrity or two, but don’t worry… NO Paparazzi allowed!
December 6, 2011
Rated 5 out of 5 by Rikomundo Paradise
This was one of the best experiences of my life. The care and personal attention were like the luxury Swiss resorts of old, but in a tropical wonderland with marvelous food and drink selections and awesome accommodations. I will definitely be e repeat customer.
June 12, 2014
Rated 5 out of 5 by Daniel1070 Vacation in Punta Mita
I would recommend this resort for couples or families who are looking for a beach/pool resort to unwind and relax. The staff is really amazing and will quickly resolve anything you had. The food was really good at all of the restaurants. I strongly recommend the BBQ on Friday nights. This is a place for rest and relaxation with no troubles, the pools are quiet, the facilities are beautiful, and the food was always delicious.
June 30, 2014
Rated 5 out of 5 by Daniela Excellent stay! Highly recommended!
Had the mod wonderful time with my family, husband and 4 kids ages ranging from 11 months to 11 year old. Rooms were beautiful, service impeccable and friendly, activities for kids were great and the Remede Spa for the adults was heaven. And the food was exceptional, especially the Carolina restaurant with exceeded my expectations. this is a wonderful place to take a romantic vacation or a family trip. Highly recommended!!
June 25, 2012
Rated 5 out of 5 by Teresa25 Wonderful!
My husband and I went to the St. Regis Punta Mita in early June to celebrate a special anniversary. People warned us that it would be rainy, hot and humid this time of year, but it could not have been more beautiful! 80-85, low humidity, warm waters and no bugs!
The hotel and hotel staff surpassed all of our expectations. They were very attentive and friendly and the resort was beautiful.
June 13, 2012
Rated 5 out of 5 by MimiandBobo Just absolutely outstanding!
Next to the W Hotel on the Maledives probably one of the best resorts Starwood has to offer.
Did not have ANY expectations after a visit to the St. Regis in Kauai (which really has tainted the St. Regis brand) earlier this year and am happy to see that through the Punta Mita resort St. regis is truly synonymous with luxury.
Thank you for a very relaxing stay St. Regis Punta Mita!
November 29, 2011
Rated 4 out of 5 by Alexa13 Vacation Stay
Although beautiful, comfortable, exquisite natural scenery, quiet with much space - does not have any of the Mexican cultural flair - Most people including us needed to leave the property to experience authentic Mexican food...The art, sculptures and ambiance of the hotel should include Mexican culture...also massages on the beach would be great! Commending for great service Alexjandro (manager), Edgar (bartender) Caesar (beach service)...prices are exorbitant and somewhat unreasonable!
May 22, 2014
Rated 5 out of 5 by Yuro Another awesome trip !!!
Our second trip to the resort in less than a year and we had another outstanding experience. Mike O'Hara thanks again for your attention to detail and always taking care of us, you make the experience first class all the way ! Champagne ritual is so much fun and gives the opportunity to mingle with the other guests at the property. The restaurants and breakfast buffet are great and the butler service is awesome and it was nice to see all the familiar faces from our previous trip. We'll definitely be back soon!
June 21, 2014
Rated 5 out of 5 by BeachGirl19 The Perfect Beach Getaway
This was my second stay at this property and they exceeded my expectations yet again. It was nice to see many familiar faces. What was exceptional was how many of them actually remembered me, some even by name (which after two years, was particularly surprising). The team works hard to go above and beyond to assist and it's clear there's a strong culture of service throughout the resort.
The accommodations are excellent, and the butlers very attentive. The same is true of the restaurant/pool/beach servers. The food and beverages are terrific and plentiful. I highly recommend Carolina, for an exquisite dining experience that should not be missed. The staff throughout the resort are all friendly, and show a genuine interest in their guests, while expertly balancing privacy.
I had a fabulous week. It was the perfect blend of a beautiful location, a variety of activities to choose from, quiet beaches, excellent spa and wonderful food. Add in reconnecting with my friends I met at my first visit and enjoying some quiet time to myself, it was without question the perfect vacation! I'm already planning my next trip and know it will be even better the next time I'm there.
June 26, 2014
Rated 4 out of 5 by MRS2013 Almost Perfect
Room and amenities were spectacular the view was Awesome!! The butler service was excellent prompt and professional. Every wish and desire was granted by our butler and the food & drink servers at the Adult Pool and Beach areas. Everyone was very helpful and accommodating "No" was never e response to any request even when I asked for a fresh coconut from the tree and "Pan de Muerto" on Halloween, our pool servers went out of their way to bring us bread from a bakery the next day . The service was first class as you would expect from a St. Regis property; the only things that did not make it a Perfect experience was the lack of up-keep in the room i.e. towels need replacing and the windows, floors, outside shower and sofa required some maintenance.
November 3, 2013
Rated 5 out of 5 by Brown5201 A true paradise
Our vacation was above exceptional due to the hospitality and staff of the St. Regis Punta Mita. We truly appreciate the 5 star service we received from start to finish and could not have enjoyed ourselves more.
The food at each of the restaurants was amazing (and trust us we revisited all of them a couple of times!) and our dinner especially at Carolina was out of this world. We are also still talking about the fish tacos from Mita Mary. :) Our casita exceeded our expectations and was always perfectly clean and comfortable. Of course we also have to mention the Remede Spa, since our massages were amazing with impeccable service.
A true vacation is being somewhere that is beautiful to the eye and not having to worry about a thing, and St. Regis Punta Mita was nothing less than this. A true paradise and a true vacation from responsibility, we could not have asked for anything more. We would like to give all of your staff very high accolades for how helpful they were during our stay and so friendly on top of all of it. We are already planning when we can return to this wonderful place, and we have already told all of our friends and family that this is a must visit!! We hope to return again soon and again, we are very grateful from the bottom of our hearts. Finally, we wanted to give special recognition to our butler, Arturo, during our stay - he was very pleasant and hospitable with each exchange and truly made our trip even more remarkable and special than it already was.
June 23, 2014
Rated 5 out of 5 by JBRS Nine Days in Paradise
We recently spent our vacation here, and while the pools, the spa, the golf courses, the beaches and the grounds were are breathtaking, it is the kindness and generosity of the staff that makes us want to return. Everyone was so attentive and hospitable, we never wanted or needed anything that wasn't already thought of. It was relaxing and very private...we were treated like we were the only guests there. Would definitely go again, it exceeded all of our expectations!!!
June 15, 2012
Rated 5 out of 5 by RelaxedEd "There's No Place Like Home"
"There's No Place Like Home, Yes there is - St. Regis, Punta Mita!!!! You have to go there.
December 18, 2011
Rated 5 out of 5 by berns1000 Potentially the best Starwood Hotel!!!
As a Platinum SPG Member I stay at many Starwood properties. The St.Regis Punta Mita exceeds all expectations. The staff from the moment you arrive to the moment you leave are attentive, friendly, and incredibly present at all times. Without going on and on, let's just say the Butler service was amazing.
January 6, 2013
Rated 5 out of 5 by SarahB1012 Couldn't be better!
Loved our stay at the St. Regis Punta Mita. My husband and I went for our baby-moon and were very impressed. The property is immaculate, the service is outstanding (e.g. in an hour sitting at the pool, we were brought cold waters, cold refreshing hand towels, a small popcicle, and someone came by to clean our sunglasses). Very consistent attention. Food was also outstanding - best food at Carolina, second best at boat on beach. Even if I tried to look for something to complain about I couldn't. Thank you for a great 6 days!
June 5, 2014
Rated 5 out of 5 by Lrock9 Fabulous Experience!
What a wonderful quiet week we had! Omar, our Butler was so good and tried to serve us everyday. The Hotel staff was happy & engaged with guests. And the GM was everywhere all day long! II had a great experience on the off site Mountain Bike with Pepe and the Surf Lessons with Travis. Food was fabulous especially at "The Boat" - and dont miss the sunsets!! Would love to come back soon!
June 11, 2014
Rated 5 out of 5 by ttlmg Mexican Paradise
My wife and I along with another couple stayed here for five days following Thanksgiving. The resort and the experience is everything I had hoped it would be. As a matter of fact, I have already booked a return trip for April 2014. The facility is very spread out; as such, you never really feel like it is very crowded. Besides the beauty of the resort, the staff was the factor that took it over the top. The butlers, the pool attendants, the waiters, the activities hosts, etc. were all superb. Each seemed genuinely interested in ensuring our enjoyment. They appeared to love their jobs and they seemed to get enjoyment out of taking care of us. Specifically, Tony, Cesar, Jose were three of the staff we became "friends" with during our stay.
Carl, the general manager, personally greeted us at check in, he participated in the dinner on the beach, and he showed up a couple of more times during our stay. A very nice touch.
The resort is set on about a 1,500 acre development that has a couple of other resorts and several luxury villa/home developments. The village of Punta Mita is about 2 miles away. There is nothing between the St. Regis and the village but a golf course and woods. It's a nice 30 minute walk. The hotel provides a taxi service for 100 pesos ($8). In the village there are several very nice restaurants...with Casa Teresa being the best.
All in all, a great resort and a great experience. I am ready to go back!
December 8, 2013
Rated 5 out of 5 by TuckersMom Return to Paradise
Last month we returned to the St. Regis in Punta Mita for our third visit as a family. It has become one of our favorite vacations - in large part due to the wonderful staff and amazing facility. Each time our experience has been exceptional and this past even better.
Each person that we interacted with was warm, inviting and incredibly helpful with our needs and desires. Our butler, Carlos, has been with us the past two years and we picked right up with him when we arrived again this year. Every morning he'd greet us with our coffee and spend time with our son Tucker helping him with new Spanish words and building upon his vocabulary while inquiring about our desires and offering recommendations. The pool staff (at all 3 of the pools# continues to be amazing - always anticipating and finding the right additions to our day. The Kids Club staff is amazing - learning our sons name immediately and inviting him to join in throughout the week and a half we were there. In fact - all of the staff seemed to know our names and preferences within the first day and were constantly amazing us with the small touches that made the experience even better than we hoped for. We regularly dined both on property - in large part due to the great food and exceptional personalization of the staff at both Sea Breeze #esp. the new manager - Annalisa (?## and Las Marietas. When we went off property the recommendations were spot on and well received. We'd also highly recommend the spa - both of us received excellent massages and the setting is so tranquil.
As many have commented before, the grounds are very well laid out and are expertly maintained.
There are many other things we could rave about, but the best statement would be our continued enjoyment and return visits. We're looking forward to returning again and look forward to seeing so many of the familiar faces again. It's clear that Mike #asst. GM# and Carl #GM) take great pride in ensuring their guests experiences are wonderful both in their personal interactions with us as well as through the staff that they've retained through the years. It makes all the differences.
May 17, 2013