Rated 5 out of 5 by tevans84 Fantastic Hotel
My stay at the St. Regis in Bora Bora was fantastic. The hotel is beautiful and the room was amazing. My wife and I were there on our honeymoon. Upon arriving at the hotel we were greeted by our personal butler when juice and a wet towel. After this we were given a tour of the entire hotel and taken to our room. The room was amazing with the glass floors and balcony, etc. The service was great for the most part.
The only areas where the hotel needs to improve upon is the service at breakfast and the availability to eat at various restaurants on the resort. The breakfast buffet was great; however, we had to order eggs from our table and the eggs took a very long time to bring to the table and both times I ordered eggs they were cold when I received them. I was very disappointed with this aspect of breakfast. Also, it was very difficult to eat at the Italian restaurant on the resort. I tried multiple times to make a reservation and was told that the restaurant was full. When I went to the restaurant I saw multiple tables open.
Outside of the breakfast and the availability of restaurants the hotel was perfect. Those are the only items I would ask the hotel to improve upon.
P.S. The Spa was also amazing.
June 30, 2014
Rated 5 out of 5 by mjm2012 Stunning!
Absolutely one of the most beautiful hotels that I will likely ever stay in. From the moment we got off the plane and were greeted by a concierge, we knew we were in for something special. The check-in process started on the boat ride to the hotel and we were greeted at the dock with fresh iced tea and towels. We were able to check in early and spent the rest of the day exploring the resort. This place is enormous and it's great that they offer bikes to ride around the resort. My husband and I were there on our honeymoon and we were welcomed by the incredibly warm & friendly staff. Service was top notch and having the ability to go back and forth to the main island was great. Our overwater bungalow was huge and we would wake up every morning to see the sun rise and take it all in. Breakfast was included and was a nice spread of food from various cuisines. Take advantage of the lagoonarium and the shark feedings at Lagoon. We ate at all of the restaurants at the resort and food was great. Highly recommend reserving a table at sunset at Lagoon, view is to die for. We also had dinner on the beach that was included and was was a nice way to end our honeymoon. Everything about this place is magical and we're already trying to figure out when we can go back.
March 25, 2013
Rated 5 out of 5 by Marieski Paradise!
Words cannot accurately describe the beauty and serenity of this resort. A truly amazing place. The best service from all of the staff, beyond beautiful accommodations and facilities. But of course, the highlight was the picturesque turquoise waters and the view of the mountainous region. Peaceful, quiet and serene. Perfect scenery all around the resort, dreaming of going back in the future
August 9, 2012
Rated 5 out of 5 by filoliv AMAZING HOTEL!
This is probably one of the finest hotels in the world and the most spectacular in the island. The rooms are amazing and the views are breathtaking.
I came on my honeymoon and I could not of chosen a better place.
April 27, 2012
Rated 5 out of 5 by seattlegands 25th anniversary vacation
We made reservations months ahead of time to spend our 25th anniversary on Bora Bora. We had been told that it was the most beautiful place on earth and it definitely did not disappoint. This trip was a monumental trip for us as my wife has been battling breast cancer for the past year. It was overcast when we were flying into Bora Bora but as soon as we landed the beauty was overwhelming. The service was exceptional from the very start. Beginning with the boat ride from the airport to the resort and continuing on throughout the week service was exceptional. Especially exceptional service was provided by our Butler Marisela. She always anticipated our every need and desire and always did everything in her power to make it come true. Amazingly she acted like we were the most important people in the world, and she had no idea of my wife's health issues. We felt very blessed. Marisela will go far in whatever field she chooses, a true asset.
We also want to give a shout out to Jeanine the photographer we hired at the resort. She was great getting beautiful photos while making the process fun. We would definitely recommend this resort to anyone. It will not disappoint.
May 17, 2014
Rated 5 out of 5 by MHlush Complete Paradise
The hotel completely exceeded expectations. It was my wife's and I first time in Bora Bora, and the accomodations were incredible. The overwater bungalows were very spacious, and the service provided was out of this world. You definitely get what you pay for with this hotel. A must stay if you visit Bora Bora for more than a day or two. You will not be disappointed.
November 22, 2011
Rated 5 out of 5 by bartman2012 Best hotel on the planet
I'm a platinum SPG member and I've never had such a great experience at an SPG property. Service, Food & Setting are out of this world. I will be back. Thank you star wood you made my 5 year anniversary the best ever!
May 10, 2012
Rated 5 out of 5 by TimandChel We thought we had died and arrived in heaven....
Words can not express how amazing this hotel is. We have travelled the globe and stayed at the best hotels this hotel is by far the winner of hotel stays....
One can not express the feeling of this place, one needs to experience it for yourself.
I can assure you that if ever you wanted to know what heaven on earth was, you need to stay here!
August 18, 2013
Rated 5 out of 5 by Bassplayer58 Incredible hotel!
My wife and I recently travelled to the St. Regis Bora Bora to celebrate our 25th wedding anniversary. Though we had to wait a couple of hours to get in to our villa, it was certainly worth it once we did. Our butler, Marania, had arranged for flower petals to be spread in the shape of hearts on our overwater coffee table, the bed and around the bathtub. Additionally, Marania had a heart-shaped chocolate mousse cake delivered to our room as well. Make no mistake, staying at the St. Regis Bora Bora is not an inexpensive location, but it met our expectations in every regard. The staff are incredibly friendly and helpful, with virtually every employee of the resort looking you in the eye and saying hello every time they see you.
The villas are breathtaking and extremely comfortable. We looked out at Mt. Otemanu from our villa and I think this is the most romantic side of the resort to stay on if you can arrange it. Going to Bora Bora had been a 'bucket list' trip for us and we were not disappointed. The pictures you see on the hotel website are not doctored in any way...the scenery and water colours around the resort are absolutely spectacular.
Everything in Bora Bora s expensive, with food and activities being no exception, so be prepared for that if you choose to stay here. Our included breakfasts were very good and between a large breakfast and being in the sun a considerable part of the day, we usually only needed to have one additional meal.
I was amazed at the number of young couples t the resort, many of whom were on their honeymoon. I certainly wouldn't have been able to afford a place such as this when I first got married. How times have changed! I don't know where these young couples go from here as the bar has been set very high indeed!
I am a Lifetime Platinum member with SPG, so have stayed at a large number of Starwood properties around the world. None have come close to the beauty, romantic atmosphere and excellent customer service we received at the St. Regis Bora Bora. If at all possible, you need to arrange a stay at this incredibly beautiful resort. Just remember to bring your check book and/or a credit card with a large maximum...but we have priceless memories as a result of our stay. Thank you to all of the wonderful St. Regis staff ( and especially Marania)!
April 12, 2014
Rated 5 out of 5 by NativeTexCin Best Service In All Our Years Of Travel
From the moment we were welcomed at the airport, our stay at the St. Regis Bora Bora was an experience in globally superior service. It was clear to us throughout our entire 9 day stay that this property places the highest priority on customer service and satisfaction. And they do this through thoughtful hiring and intense/ongoing training. Well, it's paid off. We were welcomed by name everywhere we went. And every single employee that passed us anywhere on the property warmly greeted us with a "Ia Orana!" which seemed sincere from the heart. And there are not enough words to describe our Butler (Pierre). He anticipated our thoughts before we even had them, and was delivering on them before our mouths could form the request. And as if all the thoughtfulness and service wasn't enough, I thought it was an appropriate ending to a magical visit when we saw the staff (they clearly have a several staff to 1 guest ratio) waving goodbye from the dock long after we could no longer see their faces. They just stayed there on the dock continuing to wave goodbye long after we were out of view - as though we were their favorite guests, and they were really going to miss us!
Our Butler told us that if it rains on the day you leave Bora Bora, it means Bora Bora is crying because it is sad to see you go. There were definitely tears in the sky and tears in our eyes when we had to leave. And now, we can't wait to come back! Thank you for such a wonderful experience.
February 19, 2014
Rated 5 out of 5 by Stevie12 My Partner and I Will Share Many Memories Of This Beautiful Place
Get to know the staff as best you can, they are some of the most mazing people we have ever met!!! With a little kindness on your part, they will go out of there way to make your stay everything you want it to be. The best customer service and hotel experience i have ever had, and we have been to many 5 star resorts.
The staff are very well trained and from the moment you arrive, by boat no less, there are several staff members waiting to greet you. After a brief tour on a golf cart, of the 44 acre resort, they than escort you inside your villa, which is AMAZING and get you familiar with everything your villa has to offer. I wont spoil the many surprises awaiting you in your villa by telling you!
The golf cart tour was not private and we had 2 other couples on the cart as they dropped us off at our villa's. This was a bit awkward, but worked out fine since I was able to chat with a fun and cute straight couple from Australia whom I later shared drinks with at the bar and wish i had gotten their email or facebook info. Perfect opportunity to meet someone new on this adventure!!
The resort is very large and the property is beautifully maintained. I walked the resort on many evenings and found something new each night to remember. The weather with the exception of the first day, was unbelievably beautiful everyday day of the next week.
Transportation around the resort is just a mere phone call away or you can utilize the many bikes scattered throughout the resort. Although i recommend walking, otherwise, you will miss many beautiful moments strolling the property and it's many surprises!!
The food options are good, there are several choices including room service and the service here too was 5 star worthy. The food is on the expensive side, but remember, you are on an island in the middle of the Pacific Ocean and if you did your research beforehand, than this should not be a surprise to anyone.
My partner and i stayed at this resort for 5 nights and all i can say is, I wish we had stayed an
additional 50 nights!! Yes it was really, that NICE. I cannot wait to go back and can only hope that the resort can top this last stay in September. As now, the bar has been set high!!!
Another great amenity was the option to take a quick boat ride across the lagoon the main island and experience some of the local culture and its offerings. We did this one day and it was a fun adventure, i met some great local people and we were also able to visit a local grocery store and purchase some snacks and liquor to enjoy in our room.
As for Bora Bora the island, it's crystal clear, warm waters are sure to catch your eyes. It is unbelievably beautiful and romantic. The island has many surprises that await, if you just stop and look around. The air is crisp and clean, the breezes are cool and refreshing and you will for sure have many memories to share from this special place on earth.
As for the St Regis Hotel Villa, i can only say that the pictures online are not the same as being there, but they are close. You will not be disappointed when your arrive!! We did not really leave the room much as there is not really any reason to, yes they are that nice.
The hotel does offer a white sand beach and beach activities should you wish to explore. But, when you can just lay out on your private patio, on a cushy lounge chair and jump into the beautiful ocean off your private patio landing, at any moment, why would you want to leave!!
Ok now i am saying too much. All i can say at this point is, if you ever have the opportunity, go to Bora Bora and stay at the St. Regis Hotel. My partner and I have many amazing memories of this beautiful resort and it's amazing staff members for many years to come. Thank you to all the St. Regis staff members whom made this a PERFECT vacation!!!
October 8, 2012
Rated 5 out of 5 by Bonenails Frequent resort traveler
Wonderful facility, attentive and caring staff with excellent restaurant choices. Water sports and activities are many and available both at the resort and through the activities desk. Room types are over the water bungalows and land villas, you can't go wrong with either. Bungalows nearest the main resort are the most desirable due to less walking access to the main pool.
May 3, 2014
Rated 5 out of 5 by hmansouri The best hotel in the world
This hotel exceeded every expectation I had.
First off, there is a lagoon area where you can snorkel that is only for the hotel. This is amazing, the fish they have in their are hand picked and its amazing. The rooms are breath taking, the staff are amazing. I can't praise this place enough. Please note that the TV only has a select few channels but the lobby has DVDs you can take to the room.
Second, there is a shark feeding three times a week on the resort, which is also unique.
There are so many things about this place that is amazing, you simple have to try it yourself.
November 6, 2013
Rated 5 out of 5 by dpspks184 What a place to celebrate 25 years of marriage!
I can't say enough about how fantastic this hotel is. My wife and I just returned from celebrating 25 years of marriage. We have been fortunate to stay at many nice hotels in some wonderful places. We both felt that the St Regis in Bora Bora was the best hotel and vacation experience we have ever had. We will be back!
May 20, 2014
Rated 4 out of 5 by Huang22 Responsiveness needs improvement
I stayed 5 nights and extended 2 additional nights at this resort. Overall, it is a great resort with the St Regis brand name. Can't complain too much when you wake up to see the pacific ocean every morning. However, the speed of response and service needs to be improved. There has been more than twice during my stay in which my request of service was not attended to for more than 1 hour and I had to chase. Also, 2 of my special arrangement which I requested prior to my stay was confirmed but not delivered.
May 7, 2014
Rated 5 out of 5 by Molly027 Amazing Honeymoon
This is paradise! Not many places have everything perfect, but this has it all completely PERFECT! There wasn't a place I could compare to this. I've stayed at some of the other resorts in Bora Bora and Tahiti and they didn't compare. Sad we had to leave, but we'll he back someday! Loved every minute of it and the staff including our butler Carmen was exceptional! :)
May 28, 2014
Rated 5 out of 5 by Catherine44 Three generation family holiday
This was our third visit to the St Regis . We had a perfect family holiday with all 3 generations catered for and looked after. Ages ranged from 81 to 10 years - and I can honestly say that everyone had a great time. The service has improved - and we thought it was perfect on our last visit. We were looked after by Thierry - who I can't speak highly enough of. He was amazing!!! Given we were a group of 9 people, he organised the same table for us a breakfast each morning. He helped organise and book dinner each night and any activities that we wanted to do.
As a returning and platinum guest we were treated so well - from start to finish. I couldn't speak more highly of Michael and his team. Thank you, thank you, thank you.
We will be back soon!
August 11, 2013
Rated 4 out of 5 by Jimmy46 Great location
The hotel is in a great location and very panaromic views.
Ordering drinks and food was slow at the bar. Orders were incorrect, ordered two club sandwiches with salads. One showed up but had to wait 30 minutes for the other. The salad never showed up. Another day ordered a hamburger with French fries. Both came out cold. Breakfast orders sometimes incorrect with no explanation. Room service was great.
May 25, 2014
Rated 5 out of 5 by Tjill590 Vacation to Paradise in Bora Bora
St Regis Bora Bora was exceptional! Truly the most beautiful place we have ever visited. From the moment of arrival on property our Butler Lance took great care of us! By the end of our first day, we had our entire trip scheduled, reservations for dining and all activities booked! The food was delicious, the spa pristine, the overwater bungalow was spacious with a great layout and the staff was helpful/friendly but not over bearing! Put St Regis Bora Bora on your "must do" list.
March 31, 2014