Rated 5 out of 5 by VassilisS Best hotel in Greece
The most amazing hotel in Greece with high caliber staff and services.
July 15, 2014
Rated 5 out of 5 by Haris78 By far the bes luxury t hotel in Greece
Excellent accommodation,friendly and quick service,plenty of images and experiences for all tastes in the resort,Greek flavors in breakfast and -almost-everywhere,emphasis on details,Greek hospitality in all levels.The only thing I found negative is the prices in pool bars and in the restaurants.
July 10, 2014
Rated 5 out of 5 by Giorgio46 Luxury golf resort with great facilities
We came here to play golf and the courses were excellent. The luxurious resort facilities, the variety of restaurants, bars, lounges, pools and friendly efficient staff were a surprise bonus. On a par with Sandy Lane in Barbados.
July 10, 2014
Rated 4 out of 5 by MVD43 Very good for families with small children
Positives: beautiful premises, good room, sandy beach ( do not expect soft white sand ), recreational water park, excellent swimming pools
Negatives: terrible pillows and a hard bed, not enough A/C, mediocre food, no night life
We have three small children, so on the balance it was a very good place for us.
July 8, 2014
Rated 2 out of 5 by James67 Amazing location but...
This is an amazing place that looks just a little bit better than the "too good to be true" pictures on the web site. The rooms are great and every place you look at you see beauty. One thing that will stay with me forever is the huge scented garden (the whole property actually).
The kids facilities (cocoon for small children and sandcastle for older ones) are every bit as good as the ads.
Unfortunately, this is somewhat spoiled by two serious issues: restaurants and service. The dinner options are very limited. We tried them all. You get the choice between overpriced bad italian, overpriced average libanese, an average greek place, a good value for money souvlaki place, and an exquisite but very pricy asian fusion place. Except if you can just live on the (really excellent) breakfasts and (delicious) icecream.
A lot of issues with service. A couple of highlights: turning down service at 10:30 pm (great with sleeping kids), people getting in your room without knocking (twice), 10 minutes wait on average for a cup of tea at breakfast...
In general the staff is willing and friendly but lack experience and supervision.
I hope that the hotel will get this sorted out as it is really a wonderful place.
July 4, 2012
Rated 4 out of 5 by Johnblue Expensive and inconsistent food and service
Eat in most restaurants - Taverna and Barbouni poor value for money, Flame, Inbi, Da Luigi, Pero good food but pricey. Food a lot cheaper and somewhat better in Dialova!
Breakfast service inconsistent and sometimes unfriendly and a bit abrupt.
Lovely resort let down by a few food and service issues.
June 30, 2014
Rated 2 out of 5 by Guest1313 Needs improvement
Great facilities, very bad service. My white sweater was missing from the room (probably taken accidentally by cleaning lady) and they did not do anything to help me find it.
June 30, 2014
Rated 3 out of 5 by dreamer Great marketing not followed by proper services
I'd love to come back next year in the same beautiful place and find out that you don't have to wait half an hour in the reception hall for the concierge to come up from his deserved pause; I'd like to finally have my first lesson of kite surfing without waiting one full hour for the not showing up teacher; I'd like to find a clean table for breakfast; I'd like to be served by trained personnel in the nice restaurants, I'd like to see that yesterday's used towels are already removed from the sun beds on the beach when I show up at 10h00, I'd like...
September 2, 2012
Rated 4 out of 5 by andy68 No chance to get recognized your SPG status
No point about hotel quality, luxury arrangements, resort, ...
I've decided to write this review to let everybody know about the poor recognition of SPG status.
I'm a platinum member and I stayed for 5 nights at the resort.
Resrvation was made by my company, who decided to arrange a vacation to all its teams of distributors, but even after clearly showing my SPG status, I was denied of a room upgrade, late checkout and even free interent connection !!!
My question is: for this hotel a platinum member just when you wpend 300 Euros of ore per night or the status is worthy to be recognized? I don't like to attitude of this hotel.
May 28, 2014
Rated 5 out of 5 by SiKo12 real 5 stars +
We enjoyed a really great time at the Romanos. Ambience, architecture, accommodation, friendliness, service, location, transportation, facilities, restaurants, pool area, beach - everything is best of the best.
Some activities/attraction in the evening would be fine. But we very much enjoyed a greatly relaxing and impressing holiday. Thanks to everyone.
June 18, 2014
Rated 4 out of 5 by bulli11 Good *****hotel
We have just returned from THE ROMANOS, having spent 1 week there in June with 2 kids (13+15).
We had an overall pleasant stay in a large (ca. 200 rooms Romanos, 350 rooms The Westin) five star hotel komplex which did not seem as large. Even when it was fully booked there was always a table free at breakfast, a bed on the beach or at the pool. Staff was generally very well trained and service was very good.
Rooms were very good, except for the fact, that the "100 % sea view rooms" had a balcony with a high wall of about 1.20 metres-preventing a very nice view. Food was o.K. - we had booked half board but except for the main restaurant which was always really empty probably because of the average cuisine we had to pay the food at every restaurant except for 3 restaurants were we had a 30 EUR discount per person. Unfortunatlely this is one of the hotels were you have to pay for WiFi - once for up to 3 electronic devices, twice for up to 6 devices - except you chose to use WiFi only at the lobby where it is free. But the WiFi was good almost throughout the hotel, even at the beach.
Watersports dept. was very relaxed. I booked 4-8 hours of kite surfing but the pro was not there anymore after 2 hours. The next pro did not know that the lessons offered were not possible for me because i had already left by then- although I had told them on my second day....
Pools were very good, also health club, bicycle rent, squash (once you found the racket academy, which was pointed out wrongly in three different ways by three different personel.
June 20, 2014
Rated 5 out of 5 by Sandy13 Unforgettable experience guaranteed!
Me and my partner enjoyed the resort very much. Costa Navarino is outstanding in terms of landscape, design, features and services.
Furthermore the area of Messinia is unspoilt and the scenery is very attractive. The GM and his hotel team have assured their attention to make our stay most enjoyable.
June 15, 2013
Rated 5 out of 5 by pafo Destination Navarino, what an experience!!
I was planning to visit Navarino for a while now and always cancelled last minute. After visiting the resort early September I realized that I was postponing an amazing trip, a trip to relaxation and almost to…heaven I would say!
Location cannot be described in words, resort is absolutely fitting the environment, rooms are spacious and clean, food is very good, lots of facilities throughout (loved the fitness centre), service met my expectations (even if I heard some negative comments prior to arrival) and really liked the variety of restaurants and bars. Overall a wonderful experience and would definitely go back next summer! A big “thank you” to the management team and staff!
November 4, 2011
Rated 2 out of 5 by vanessa40 This hotel is in a great location and the property is beautiful
This is one of the most beautiful resorts in Greece and the hotel location is ideal. Great nature and sea with plenty to experience and enjoy.
The rooms, pools, fitness centres, spa and general facilities are excellent.
Perhaps because this is a newly opened property, service has teething problems on all levels. Staff is generally keen to try and offer good service and please the guests.
The restaurants are many in number but very pricey with very average food.
June 21, 2012
Rated 2 out of 5 by Jackie17 Disappointing Experience
My husband and I have stayed at several Luxury Collection hotels over the last 10 years. Our experiences have always been outstanding but Costa Navarino was a disappointment. It took us 1 hour to check-in, and another 1 hour to check out. There were mistakes in my bill, I was overcharged. food was ok but it took too long to be served, At teh beach, it took 30 minutes to get a server and another 30 minutes to get a drink. At the Italian restaurant, they got my order wrong so my friends had to eat while I waited for my food ... it took one another 30 minutes to get my right order. The list of complaints goes on an on. Overall, the service was beyond bad. I will never return to Costa Navarino.
September 26, 2012
Rated 5 out of 5 by TIMB123 BEAUTIFUL PROPERTY
I STAYED FOR 5 NIGHTS AT THE END OF JUNE. MY STAY WAS PRETTY MUCH PERFECT. THE PROPERTY IS EXCEPTIONALLY BEAUTIFUL, EXTREMELY WELL-KEPT IN EVERY WAY, THE DECOR IS EXQUSIITE AND THEY HAVEN'T SPARED A CENT ON THE FURNISHINGS - EVERYTHING IS ABSOLUTELY TOP QUALITY. THEY HAVE HIT THE RIGHT BALANCE BETWEEN LUXURY WHILE NOT BEING STIFLING. THE BREAKFAST BUFFET IS EXCELLENT WITH TONS OF CHOICE AND THE RIGHT MIX BETWEEN GREEK SPECIALTIES (THE GREEK HONEY ON THE HONEYCOMB WAS AMAZING), ALTHOUGH MORE FRUITS WOULD BE NICE. AN INCREDIBLE AMOUNT OF CHILDREN AT THE BREAKFAST, BUT I DON'T KNOW WHERE THEY ALL DISAPPEARED TO AFTERWARDS!! THERE IS AN AMAZING AMOUNT OF THINGS TO DO: BIKING, HIKING, SCUBA DIVING, GOLF OF COURSE, SPA AND EVEN SOME GREAT CULTURAL ACTIVITIES AS WELL. IALTHOUGH I HAVE TO COME BACK TO DO THEM ALL, AS I WAS THERE PRIMARILY FOR THE BEACH, WHICH WAS PERFECT IN EVERY WAY: SERVICE, LOUNGERS, RESTAURANT. ENOUGH SPACE FOR EVERYONE. DESPITE WHAT OTHER PEOPLE HAVE SAID ABOUT SERVICE PROBLEMS, I DIDN'T SEE IT. I FOUND THE PEOPLE IN THE HOTEL EXTREMELY WARM, SMILING AND READY AND WILLING TO HELP. THEY WERE GENUINELY HAPPY TO BE THERE IN MY OPINION. GENUINELY WARM GREEK HOSPITALITY LIKE THIS MAKES YOU SERIOUSLY QUESTION WHY WE TAKE THE CONTINUAL ABUSE OF HAVING TO DEAL WITH THE ARROGANCE OF FRENCH STAFF IN THE RIVIERA. WHAT A REFRESHING DIFFERENCE TO ACTUALLY FEEL WELCOME. 2 WRINKLES ONLY THAT I SAW WAS WITH THE PARKING WHEN THE HOTEL FILLED UP OVER THE WEEKEND. STAFF WERE COMPLETELY UNPREPARED AND WE WERE FORCED TO PARK AT THE GOLF CLUB AND HAD TO ASK AT THE GOLF CLUB FOR THEM TO SEND A BUGGY. THESE PEAKS NEEDS TO BE BETTER MANAGED, AS IT SEEMS THERE ARE A NUMBER OF CONFERENCES HELD AT THE WESTIN SIDE AND THE TINY PARKING LOT AT ROMANOS FILLS IN SECONDS. ALSO, AS MENTIOEND BY OTHERS, PAYING FOR WIFI AT A 5 STAR PROPERTY IS VERY ANNOYING. HIDE IT IN THE PRICE OF THE ROOM IF YOU WISH, BUT DON'T MAKE A SEPARATE CHARGE FOR IT; IT IS TACKY. F&B IS BASICALLY DOUBLE NORMAL PRICES OUTSIDE THE HOTEL, BUT THIS IS TO BE EXPECTED AND IS OVERALL GOOD QUALITY (EVEN THE SOUVKALI PLACE). OVERALL, A FANTASTIC STAY, A FANTASTIC RESORT WITH EVERYTHING YOU COULD WANT, ALL IMPECCABLY PRESENTED. CONGRATULATIONS TO THE OWNERS FOR A WONDERFUL PROPERTY. I WILL BE BACK!!
July 6, 2012
Rated 5 out of 5 by jbrown STUNNING, PERFECT, - CONGRATULATIONS TO THE OWNERS AND MANAGEMENT!
Words really cannot express how wonderful Costa Navarino is, but I will give it a shot nevertheless.
We were guests of the “Romanos, Costa Navarino” from August 8-13, 2010 and had an absolutely spectacular time with our Twin 3 year olds. I have to say that we were a little nervous having read the reviews posted on the internet, but found from our recent experience, that none of the concerns applied. EVERYTHING WAS PERFECT.
Both my wife and I are very well traveled and have each had the good fortune of staying in fine hotels and resorts throughout the world and I will say without hesitation, that Costa Navarino is the best so far. While driving in to this magnificent resort area you can begin to understand the careful attention to detail and the incredible amount of time and money that was spent creating this Mediterranean paradise. The perfectly manicured golf course and landscaping gave a not so subtle hint of what waited ahead and with every step we took towards our room, we could easily understand that absolutely no expense was spared in construction and design.
One traveler posted a Trip Adviser review stating that he believed the quality of construction was cheap and he could not have been more incorrect. Everything you see and everything you touch is of the highest quality. There is more wood, marble and stone in this resort than imaginable.
The rooms and common areas are incredible and the setting is even better. I was told by a staff member that the entire resort sits on 15,000 acres of land and required 18,000 signatures for building permits. Regardless of the numbers, it is obvious that the 20 years of design and construction paid off for the guests.
As with any large resort, especially new ones, service can be an issue, but we experienced no issues whatsoever. The staff was attentive, courteous and everywhere. We saw no delays for anything and everyone seemed to know exactly what their job was and how to get things done in timely fashion.
Regarding the food, the morning breakfast was outstanding and we had the experience of dining in nearly all of the restaurants, except for the golf club, for which we just did not have enough time, but will make certain to book on our next visit. I will say that one of the best features of the resort is the Agora shopping plaza and village, which features several great stores, a Souvlaki restaurant and Kafeneio. At night time, it is the perfect place to sit and enjoy a coffee and dessert while listening to music and taking in the authentic atmosphere of a little Greek village. You can totally understand the careful attention to detail the owners and designers had in mind while relaxing and seeing the satisfied faces of those around you.
FOR CHILDREN, COSTA NAVARINO IS AN ABSOLUTE PARADISE!! Although the sister property next door is probably a better hotel for the “little ones”, the staff will transport you there from the “Romanos” in one of the many waiting golf carts and during the three minute ride over, you get a great tour of the grounds.
Once there, the splash pond and lagoon pool areas are the perfect attractions for the kids. I was asked what my favorite part of the vacation was and aside from the new friends we spent time with, without question, it was seeing the joy on my son and daughter’s faces while they played in water park. They never wanted to leave and I will admit that even as an adult, I too found it difficult to walk away from in the late afternoon when we were all exhausted and needed a well deserved and comfortable rest before yet another, great culinary adventure.
We were so thrilled with our experience that we have already booked for next August and are contemplating return in a few weeks time in mid September. Although not that difficult to do so considering our experience, we have also convinced three of our friends to join us with their children next Summer.
COSTA NAVARINO IS TRULY A WORLD CLASS, ULTRA LUXURIOUS RESORT AND SHOULD NOT BE MISSED ANY COST!
July 21, 2012
Rated 5 out of 5 by Annoula A place worth visiting
When you first arrive at the resort you cannot believe what you actually see. You let yourself carried away by the beauty of the location among olive trees. We stayed at Romanos hotel for a weekend and we loved this experience. It is actually like living in paradise.
The service was great. Everyone was gentle and willing to guide and help us. The room had a private swimming pool with sea view and it is by far the best room we had ever lived in. Spacious, cosy and shiny. The beach keeps its natural beauty, always clean, looks like Malibu. The beach bar restaurant Barbouni and Eleon Restaurant captivated us with their delicious suggestions. Breakfast was also great and focuses on local products. There are plenty of facilities- the spa and gym are highly recommended.
Don't miss the experience!!!
June 27, 2012
Rated 5 out of 5 Grounded Paradisae in Greece
After all...Costa navarino and particularly Romanos is a resort full of facilities luxury and a natural touch.Excellent exterior ...large gardens and pools.As regards the infinity rooms it would be ideal to say thah they combine comfort and luxury in a modern way.
The only flaw is the lack of glass shower in front of the bath looking to the king bed.That's why was leaking to the floor while i was taking a bath.
September 19, 2012
Rated 5 out of 5 by woofie1 check in procedure
I waited 90 minutes for my room after 5 hrs on the bus. Too many buffets, would have liked a limit to spend at any restaurant. Stunning hotel. thank you
May 26, 2014
Rated 5 out of 5 by Alex007 This hotel is a paradise
This hotel is uniquely organized to present the true and lovely characteristics of the countryside and the people who live in it. A lot of attention has been given to detail, to ensure that the customers enjoy throughout their stay the luxury they are looking for. Exceptional set-up and excellent end result!
October 23, 2011
Rated 5 out of 5 by gb405 Great Escape for weekend and more
The hotel is great. The staff is very hospitable and friendly. The area is very well maintained (clean, the flowers in perfect condition etc even in the pathways away from the buildings) and the room magnificent. Breakfast was great and the food was excellent in the restaurants we visited. The SPA is realy great. We had a great time and surely visit the place again!
May 19, 2014
Rated 5 out of 5 by sollyy Gorgeous stay
Me and family enjoyed the Resort very much.
The property is beautiful and well kept in every way.
The right balance between luxury & simplicity.
Costa Navarino is a perfect getaway address.
Landscape, design and features are outstanding and views are breathtaking.
The staff very helpful and friendly.
Reception staff were extremely attentive.
Suite upgrade given very very nice.
Aqua Park and Recreation Area are fun-tastic for families. Real paradise for kids.
In case, Cocoon and Sandcastle are available for kids activities ( wow !!).
About F&B. Breakfast buffet very good with many choices.More fruit will be appreciated.
Here, things to do are numerous, to name something:
Cooking lessons and olives experience ( olives here are named to be best in the world....)
On water and underwater moments..
Art tour & natura hall
Golf, SPA, hiking and biking
Beach: service, loungers, F&B are ok..in my opinion I will add a small playground on the
Overall my impression is about a fantastic stay .
Congrats to GM & staff.
Very well done.
July 15, 2013
Rated 5 out of 5 by Dimi The hotel was very relaxing
A great hotel to relax and recharge the batteries. The personell was trained and polite trying to make the guest feel comfortamble.
Low value for money for the reaturants, the price does not reflect the quality.
August 21, 2012
Rated 4 out of 5 by Ronisize Nice features but...
It is ridicolous that you have to pay wifi from your room. Infact there is plenty of people using internet in the lobby which is not godo either.
August 27, 2012
Rated 5 out of 5 by SM2014 Excellent quality and service
The hospitality was great, we felt at home. The quality of service is outstanding, and the view is beautiful.
May 19, 2014
Rated 5 out of 5 by TIMB123 Still Great
Another beautiful stay at this gorgeous property. This time in a Premium Infinity suite, which was quite private (the big difference with the Infinity suite is less) with a sea view and pool (which I noticed some algae...this needs to be addressed). This time, we also used the Diving centre which was excellent in every way. Thank you to Eleni, Alex and George who not only extremely friendly and capable instructors for my friend but also nice dive companions for me). They really work together as a team. Their materials were top notch (ok, it is only one year old) and I found the price for everything excellent value, especially for what we received in return. The Reception Manager Yannis (who is often listed in people's commentary was gracious as always). And the ladies at the beach bar were lots of fun. I am still amazed on how nice everyone is at this resort. Congratulations once again for a fantastic resort that carefully balances luxury and acessibility without being remotely stuffy, and where you feel almost like you are in your own house, yet in a huge resort. I tend not to eat too much in the hotel, but the breakfast is excellent and well stocked, although more attention sjhouzld be placed (as I mentioend the last time) on fruits...there isn't enough and the fruits that are there just aren't ripe enough. I am amazed by the amount of people that descend on the buffet and the amount people eat!! It is a bit of a zoo...but I haven't been able to figure out where all the people disappear to after! The only criticism I have thsi time is the Souvlakeria...I noticed a difference in quality this tme around (I ate there a couple of times...tiny portions, almost no olive oil and pretty inferior ingredients...but double the price of outside. This is the most popular restaurant in the hotel, and we pay a premium for it being int he hotel and that is fine, but the quality needs to be the same (or better). But, really these points are MINOR...the fact is, this resort is excellent in almost every way. Unfortunately I made plans to go to Crete and Mykonos in september and October...had I not, I would definitely be back to this wonderful oasis, before the winter comes...
August 7, 2012
Rated 3 out of 5 by Antonis54 Second time worse
This year was our second vacation at Romanos. Last year I was really excited about the hotel, although we have been there in August and the hotel was full. This year we booked a better room, an infinity one. Unfortunately, the experience this year was worse than the previous one.
Upon we arrived, the welcome drink, although served to other guests checking-in at the same time was forgotten despite being a repeat and a Starwood Preferred Guest..
The first night we reserved a table at "Eleon" restaurant and we ordered fish. The fish was charged at 100 Euros/kilo for sea bream (overpriced comparing to the most expensive fish restaurants in Athens), and to our disappointment the fish was overcooked and dried.
The breakfast buffet was poorer than last year.
On the beach the ringer for waiter service has been removed from the umbrellas. It should be pointed out that the beach staff was really trying hard.
Another night we had our dinner in "Flame". The surrounding and the view were beautiful. We ordered a drink and one was served with a fly in it! The waiter offered the excuse that there a lot of insects this year and took it away to bring a another? glass, instead of bringing the replacement drink first and then removing the soiled one.
While we were trying to enjoy our dinner, kids we running all over the place, shouting some times really next to us, bumping on our chairs while they were playing around. The situation was so annoying we left asap without having a desert or a drink. When you pay Euros 150 for a dinner, it is not something that you can accept. When this was pointed out to the restaurant’s staff they just asked what could they have done!!.
Also in the "Taverna" (former OMEGA) the tables for two persons were really cramped, and the food was far below expectations and overpriced. The same situation with children playing chase around the tables occurred again with the same response as in the Flame! In addition some of the staff should be better trained and more professional.
Overall the staff (except of the above remarks) was very polite.
There were a lot of mosquitoes that caused infections on the bitten parts.
Concluding, Romanos top execs should review their policies if they wan to continue claiming 5-star service which is by far inferior to the service experienced in 5-star resorts abroad like in the Maldives and the Seychelles and better visit those places to learn by example.
August 17, 2013
Rated 5 out of 5 by Matt79 A truly magical experience
An amazing experience at this magical resort.
Congratulations for having the vision to build something this great in one of the most beautiful places in Greece.
The hotel has amazing amenities, but I would strongly suggest that hotel and staff do more to promote these. For example the SPA has amazing treatments based on ancient Greek methodologies, but we only found out after the left the resort and read about it online. This should have been promoted during our stay, and the same applies for the kids clubs. So much effort has been put in to create something this special and its pity not to promote this things.
September 10, 2012
Rated 4 out of 5 by zizoudegrek Great place, amazing people working there but...
I staied there during easter. The stuff was smily and realy helpfull and realy top quality....!!
The food quality on the buffets (not the breakfast) was average and especialy the italian restaurant was average....(pizza almost undone and pasta with pesto was cold).
well the place was amazing the cleaniness awsome and the stuff realy helpfull and smiley..!!!!many thanks and for sure we ll attend again..!!!
April 22, 2014