Rated 2 out of 5 by James67 Amazing location but...
This is an amazing place that looks just a little bit better than the "too good to be true" pictures on the web site. The rooms are great and every place you look at you see beauty. One thing that will stay with me forever is the huge scented garden (the whole property actually).
The kids facilities (cocoon for small children and sandcastle for older ones) are every bit as good as the ads.
Unfortunately, this is somewhat spoiled by two serious issues: restaurants and service. The dinner options are very limited. We tried them all. You get the choice between overpriced bad italian, overpriced average libanese, an average greek place, a good value for money souvlaki place, and an exquisite but very pricy asian fusion place. Except if you can just live on the (really excellent) breakfasts and (delicious) icecream.
A lot of issues with service. A couple of highlights: turning down service at 10:30 pm (great with sleeping kids), people getting in your room without knocking (twice), 10 minutes wait on average for a cup of tea at breakfast...
In general the staff is willing and friendly but lack experience and supervision.
I hope that the hotel will get this sorted out as it is really a wonderful place.
July 4, 2012
Rated 2 out of 5 by vanessa40 This hotel is in a great location and the property is beautiful
This is one of the most beautiful resorts in Greece and the hotel location is ideal. Great nature and sea with plenty to experience and enjoy.
The rooms, pools, fitness centres, spa and general facilities are excellent.
Perhaps because this is a newly opened property, service has teething problems on all levels. Staff is generally keen to try and offer good service and please the guests.
The restaurants are many in number but very pricey with very average food.
June 21, 2012
Rated 5 out of 5 by Dimi The hotel was very relaxing
A great hotel to relax and recharge the batteries. The personell was trained and polite trying to make the guest feel comfortamble.
Low value for money for the reaturants, the price does not reflect the quality.
August 21, 2012
Rated 5 out of 5 by TIMB123 Still Great
Another beautiful stay at this gorgeous property. This time in a Premium Infinity suite, which was quite private (the big difference with the Infinity suite is less) with a sea view and pool (which I noticed some algae...this needs to be addressed). This time, we also used the Diving centre which was excellent in every way. Thank you to Eleni, Alex and George who not only extremely friendly and capable instructors for my friend but also nice dive companions for me). They really work together as a team. Their materials were top notch (ok, it is only one year old) and I found the price for everything excellent value, especially for what we received in return. The Reception Manager Yannis (who is often listed in people's commentary was gracious as always). And the ladies at the beach bar were lots of fun. I am still amazed on how nice everyone is at this resort. Congratulations once again for a fantastic resort that carefully balances luxury and acessibility without being remotely stuffy, and where you feel almost like you are in your own house, yet in a huge resort. I tend not to eat too much in the hotel, but the breakfast is excellent and well stocked, although more attention sjhouzld be placed (as I mentioend the last time) on fruits...there isn't enough and the fruits that are there just aren't ripe enough. I am amazed by the amount of people that descend on the buffet and the amount people eat!! It is a bit of a zoo...but I haven't been able to figure out where all the people disappear to after! The only criticism I have thsi time is the Souvlakeria...I noticed a difference in quality this tme around (I ate there a couple of times...tiny portions, almost no olive oil and pretty inferior ingredients...but double the price of outside. This is the most popular restaurant in the hotel, and we pay a premium for it being int he hotel and that is fine, but the quality needs to be the same (or better). But, really these points are MINOR...the fact is, this resort is excellent in almost every way. Unfortunately I made plans to go to Crete and Mykonos in september and October...had I not, I would definitely be back to this wonderful oasis, before the winter comes...
August 7, 2012
Rated 5 out of 5 by TIMB123 BEAUTIFUL PROPERTY
I STAYED FOR 5 NIGHTS AT THE END OF JUNE. MY STAY WAS PRETTY MUCH PERFECT. THE PROPERTY IS EXCEPTIONALLY BEAUTIFUL, EXTREMELY WELL-KEPT IN EVERY WAY, THE DECOR IS EXQUSIITE AND THEY HAVEN'T SPARED A CENT ON THE FURNISHINGS - EVERYTHING IS ABSOLUTELY TOP QUALITY. THEY HAVE HIT THE RIGHT BALANCE BETWEEN LUXURY WHILE NOT BEING STIFLING. THE BREAKFAST BUFFET IS EXCELLENT WITH TONS OF CHOICE AND THE RIGHT MIX BETWEEN GREEK SPECIALTIES (THE GREEK HONEY ON THE HONEYCOMB WAS AMAZING), ALTHOUGH MORE FRUITS WOULD BE NICE. AN INCREDIBLE AMOUNT OF CHILDREN AT THE BREAKFAST, BUT I DON'T KNOW WHERE THEY ALL DISAPPEARED TO AFTERWARDS!! THERE IS AN AMAZING AMOUNT OF THINGS TO DO: BIKING, HIKING, SCUBA DIVING, GOLF OF COURSE, SPA AND EVEN SOME GREAT CULTURAL ACTIVITIES AS WELL. IALTHOUGH I HAVE TO COME BACK TO DO THEM ALL, AS I WAS THERE PRIMARILY FOR THE BEACH, WHICH WAS PERFECT IN EVERY WAY: SERVICE, LOUNGERS, RESTAURANT. ENOUGH SPACE FOR EVERYONE. DESPITE WHAT OTHER PEOPLE HAVE SAID ABOUT SERVICE PROBLEMS, I DIDN'T SEE IT. I FOUND THE PEOPLE IN THE HOTEL EXTREMELY WARM, SMILING AND READY AND WILLING TO HELP. THEY WERE GENUINELY HAPPY TO BE THERE IN MY OPINION. GENUINELY WARM GREEK HOSPITALITY LIKE THIS MAKES YOU SERIOUSLY QUESTION WHY WE TAKE THE CONTINUAL ABUSE OF HAVING TO DEAL WITH THE ARROGANCE OF FRENCH STAFF IN THE RIVIERA. WHAT A REFRESHING DIFFERENCE TO ACTUALLY FEEL WELCOME. 2 WRINKLES ONLY THAT I SAW WAS WITH THE PARKING WHEN THE HOTEL FILLED UP OVER THE WEEKEND. STAFF WERE COMPLETELY UNPREPARED AND WE WERE FORCED TO PARK AT THE GOLF CLUB AND HAD TO ASK AT THE GOLF CLUB FOR THEM TO SEND A BUGGY. THESE PEAKS NEEDS TO BE BETTER MANAGED, AS IT SEEMS THERE ARE A NUMBER OF CONFERENCES HELD AT THE WESTIN SIDE AND THE TINY PARKING LOT AT ROMANOS FILLS IN SECONDS. ALSO, AS MENTIOEND BY OTHERS, PAYING FOR WIFI AT A 5 STAR PROPERTY IS VERY ANNOYING. HIDE IT IN THE PRICE OF THE ROOM IF YOU WISH, BUT DON'T MAKE A SEPARATE CHARGE FOR IT; IT IS TACKY. F&B IS BASICALLY DOUBLE NORMAL PRICES OUTSIDE THE HOTEL, BUT THIS IS TO BE EXPECTED AND IS OVERALL GOOD QUALITY (EVEN THE SOUVKALI PLACE). OVERALL, A FANTASTIC STAY, A FANTASTIC RESORT WITH EVERYTHING YOU COULD WANT, ALL IMPECCABLY PRESENTED. CONGRATULATIONS TO THE OWNERS FOR A WONDERFUL PROPERTY. I WILL BE BACK!!
July 6, 2012
Rated 5 out of 5 Grounded Paradisae in Greece
After all...Costa navarino and particularly Romanos is a resort full of facilities luxury and a natural touch.Excellent exterior ...large gardens and pools.As regards the infinity rooms it would be ideal to say thah they combine comfort and luxury in a modern way.
The only flaw is the lack of glass shower in front of the bath looking to the king bed.That's why was leaking to the floor while i was taking a bath.
September 19, 2012
Rated 5 out of 5 by Alex007 This hotel is a paradise
This hotel is uniquely organized to present the true and lovely characteristics of the countryside and the people who live in it. A lot of attention has been given to detail, to ensure that the customers enjoy throughout their stay the luxury they are looking for. Exceptional set-up and excellent end result!
October 23, 2011
Rated 4 out of 5 by hannerl306 hervorragende Bauqualität,tolle Ausstattung
Edle Baumaterialienim Aussen- und Innenbereich. Hervorragende Gebäudegeruschdämmung. Tolle Außenarchitetur, Viel Grün zwischen den einzelnen Gebäuden
September 27, 2012