Rated 4.3 out of 5 by 52
Rated 5 out of 5 by frame 住过最好的喜来登
Rated 5 out of 5 by Bobbyvv 超好的服务，超美的环境
Rated 5 out of 5 by Bhushi Awesome
I happened to drop in at Sheraton Xixi during the Chinese Golden Week Holidays...which is one of the busiest seasons in PR China and a logistic and check-in/ out nightmares.
I was amazed by the swift reception as well the responsive staff at all times and enjoyed my time in peace & comfort.
Buffet Dinner could be improved a bit as i found very few poultry options.
Nevertheless a nice awesome experience.
Rated 5 out of 5 by jasonzh 位于西溪湿地的度假酒店
Rated 5 out of 5 by Bjgyt Brilliant Executive Lounge Service in a nice resort
A nice resort in HZ wetland park, good environment, but it is a pity for me to not have too much time to enjoy the leisure facility and environment due to I stayed here for business purpose.
However, the warm and sweet service provided by executive lounge that really helpful for me. Thanks for your kindness, Ellen, Emma, Gigi and Pinky.
See you again in short future.
Rated 5 out of 5 by sohuma 非常不错
Rated 5 out of 5 by WF789 Very Nice Property
This property is a little over a year old and they did a really good job with it. It's by the Wetland Reserve Park so it's nice and quiet. You hear bird chirping, not cars and horns. The building is very tasteful and decoration is East meets West. I think every room has a balcony. I had a tv inside my restroom mirror. The property is large and spacious. I really like this property.
Rated 5 out of 5 by Jack Great hotel with great service
We stayed one night at this hotel during the Tomb-Sweeping holiday, hotel was almost fully occupied but everything was going well, we even got complimentary room upgrade as Platinum member benefit. The guest service manager presents us the welcome drink and leads us to club lounge to wait for the room to be ready. That' awesome! We enjoyed a very cozy holiday here and definitely this hotel will be our first choice in Hangzhou.