Rated 5 out of 5 by Antonio 5 glorious days at the Westin Playa Conchal
We checked in for a 5-night stay in the Royal Beach Club section for March Break, 2014. As a Platinum guest, we were accorded 1st class treatment - including an upgrade to a corner suite in Tower 1. The suite included a king size bed, two Jacuzzi baths (one indoor, one outdoor), an enormous rain shower, and a huge balcony. There is an onsite concierge to arrange shuttles, refresh the in room mini bar and make tour arrangements. John (our concierge) was the best, as was Maureen, the chief concierge. Daily activities at the resort, including early am exercises, were available, and we found the trainers to be excellent. There are 8 restaurants on site, and we tried them all! The best (for dinner) were Les Candelas & Faisenellas. Our daughter loved the mojitos in the swim up bar, and the Costa Rican beer was not to shabby! All in all, a great place to sit back and relax for spring break. We were sad when it was time to go home!
18 de Março de 2014
Rated 5 out of 5 by arky This resort is Paradise!
My wife and I just returned from a week at this nearly paradise like resort! I cannot overstate what a wonderful stay we experienced.
The property is located on the beach about a 50 minute ride from Liberia airport. We arranged a shuttle but a private car rental appears to be a safe and reasonable option. I would be sure if driving yourself of accurate directions for the route.
Upon arrival an open air Westin Playa Conchal reception center will take your luggage and transport you to your room after you have checked in. The transport is via a small shuttle with travel time 3-5 minutes along paved pathway to your building. Most buildings are comprised of 8 guest units. The rooms are attractive, comfortable and modern and feature flat screen TV, separate sitting area with couch and desk. Each guest unit has a comfortable open air covered patio right outside the front door to enjoy during your stay.
The resort is all-inclusive with no limitation to food or drink. We had never stayed at an all-inclusive and thoroughly enjoyed the experience. Multiple restaurant options provide opportunity to find food preferences or sample the different cuisine themed styles. Numerous bar locations are found over the property for alcohol and non-alcoholic beverages for you to enjoy throughout the day.
Landscape and grounds are very attractive consistent with Central American Costa Rica. A very large pool is available to all with configuration lending to a sense that the pool is not overcrowded. A second adult pool is also good size and easily accessible from all units. Both pools have swim up bars to enjoy.
The property sits on the edge of the ocean with a nice beach with smooth sand and, during our stay, gentle waves. As you enter the beach locals wish to offer massages, 4-wheeler rentals, and souvenirs to purchase but we did not feel this was uncomfortably intrusive.
A Robert Trent Jones golf course is on property and is an enjoyable layout with several views of the ocean as well as the surrounding countryside with vistas from various course elevations. The course was well cared for and the pro shop had available abundant new model Callaway golf sets to rent as needed. Green fees seemed reasonable for a Category 7 resort.
Three tennis courts are on site, available for play without charge before 6 pm each day and there was always a free court for us to walk onto. A tennis pro will provide lessons as desired and this is easily arranged at the Activities Center.
The grounds have numerous iguanas and coatimundis which guests enjoyed watching. Howlers monkeys can be heard and seen in the trees and could be seen close up one morning when they were in the low trees along the beach as well as various times while on the golf course.
The staff throughout the resort was always cheerful and helpful, spoke English well, and communication was never a problem.
February weather was warm (90s), low humidity and barely a cloud in the sky.
My only disappointment this entire week was minimal perceived recognition for our Platinum SPG status regarding room assignment. Nonetheless our accommodations were wonderful.
This is a fabulous vacation resort deserving of Category 7 status. We hope to return.
4 de Março de 2014
Rated 5 out of 5 by Lakers Third visit as refreshing as the first
We visited the Westin Playa Conchal for a third time for a couples retreat and continue to be impressed with this resort. Prior to our arrival we received a very pleasant, welcoming email from guest services and were thrilled upon arrival that our dinner reservations were made in advance. The attentiveness of the staff is second to none, and they truly went above and beyond with every interaction. Our butler sought us out every morning to inquire about our stay and any needs. The bartenders remembered our drink orders and anticipated our every need. The wait staff in the restaurants were professional and polished.
The Westin made some nice enhancements to the dinner menus at their restaurants and though improvement was not needed, we found the new items and presentation refreshing and inspired. We particularly noticed the addition of many more vegetable options at breakfast, lunch and dinner. It was easy to eat healthy on our vacation. Fasinella added a lunch buffet in lieu of menu format, and we were very pleased with the variety and quality of options available. The Latin restaurant was fantastic and truly authentic. The fresh seafood at Bamboo was impressive - excellent cuts of fresh fish.
The grounds were well maintained and a gorgeous departure from the snow and ice of NY. We were greeted by dozens of monkey's in the trees outside our suite on the first and second night.
The fireworks on July 4th were nothing short of spectacular! Westin spared no expense.
Thank you Westin for providing a relaxing and rewarding experience!
25 de Fevereiro de 2014
Rated 5 out of 5 by MrWiz Great A/I hotel...booked to go back.
Staff were attentive, we had family concierge, great on site restaurants( once you manage to get a reservation), not huge portions in evenings but quality and more than enough. Evenings were quiet but can always go to Locals towns if you like. Golf course was great, free golf for u12's and not busy. Beach is great, admittedly local traders assemble there and aren't intimidating..great people in Costa Rica, not long trip from airport..going back in a few months..
24 de Fevereiro de 2014
Rated 5 out of 5 by Love2travelSA Really Fun Vacation
Hotel was lovely. Beach and pools were great.
Fun excursion to Zip line and Mud Baths.
Food was OK sometimes very good.
Drinks were so-so - not very strong at all.
All in all a wonderful place to visit and very romantic.
4 de Fevereiro de 2014
Rated 5 out of 5 by chicago34342 10 year anniversary trip - couldn't have been better
We decided on this hotel for our 10yr anniversary trip and could not have been happier with our choice. Once you get used to some of the quirks of traveling to central or South America you realize how great this hotel is.
Hotel - the hotel is really well done. Very large grounds, gold course, shops, six restaurants, swim up pool bars, wildlife on the grounds, great landscape, local tours set up by the hotel, onsite travel services, modern rooms and workout facilities. Two large pools (you have to be a royal beach club to use the second.
Service - overall really good. Can be inconsistent at times but I think that is just part of the more laid back culture and general slower pace of things. Overall the people at the hotel and outside are very friendly.
Food - here is where we were most surprised. We were not to keen on the all inclusive aspect figuring the service and quality of the food would be average at best. This was not the case at all. The restaurants were all very good and we are used to good food with all the quality options that Chicago has to offer. We couldn't have been happier with the options and quality. The reservation system in the restaurants is a little odd. You have to book in advance but most nights the restaurants we're only 60% full. But the food and service were very good. The only only complaint would be that the wine could have been colder so that's pretty nitpicky.
Rooms - very nice and what you would expect. We booked on points and them upgraded to a double wide room in the royal beach club. For us this was perfect. The royal beach club is adults only and for us this was important as if we have seen loads of other kids we would have spent the whole trip being miserable missing ours. This area also has a private area for breakfast and lunch. A nice restaurant overlooking the pool. So even though we didn't plan it this was it worked perfectly.
Adventure - onsite travel agency is top notch. Arenal (must see), scuba, jetski, canopy tours, white water rafting. It has it all. Only downside is most activities are a few hour car ride away so consider that and if you want to stay in a place more interior in the country
Beach - probably the only downside. It's nice but the current is really strong so we didn't spend as much time there as we thought we would based on the pictures. Nice but under used.
Overall though one of the best Starwood hotels we've stayed at and we've stayed at a lot. Costa Rica as a country is great and worth the visit. Lots to do, clear skies everyday and great people. Hotel is top notch.
26 de Janeiro de 2014
Rated 5 out of 5 by CahillsBoston Wonderful Honeymoon
We checked in for our honeymoon stay and upon checking received mojitos and an upgrade to one of 3 bungalows- adjacent to the beach, pool, and restaurants. Already off to a great start! Honestly I think we had he best location on the property! The grounds are beautifully kept and spread out enough that you feel it's more private and exclusive. Maricruz at the concierge was so helpful and gracious. Next Manrique gave us a ride to our bungalow. He later arranged for a bottle of champagne to be delivered. He was so helpful. He's also very knowledgeable about golf which my husband appreciated. He went above and beyond throughout our stay to make sure we were comfortable and taken care of. Excellent guy. All the staff though, wait staff, hostess, chefs, activities staff, maid staff, EVERYONE is genuinely happy to help. The room is unbelievable. Spacious. Super comfortable bed! And a mini-bar included that gets restocked everyday!! We grabbed beers from there and jumped in the ocean first thing. We also had a family of monkeys outside our room! :) Tuesday, we spent half the day at the beach. The Westin crew pulled out lounge chairs and an umbrella for us. The beach is nestled between luscious green rainforest and mountains. Truly an amazing panoramic view. Dinner at the French restaurant Couri was nothing short of wonderful. We had a delicious charcuterie plate, French onion soup, and a delicious salad with Cod cakes on it. Next I had the mushroom risotto with tilapia and a truffle cream sauce, truly decadent. And a delicious hazelnut icecream with pastry. My hats off to all the chefs. Every dining experience has been wonderful. Last night was the Asian restaurant and again we thoroughly enjoyed every course. The spicy tuna roll was so good! Yesterday we went on a beautiful horseback ride. Worth every penny!! We started/ended on the beach which was so relaxing. We entered the rainforest and rode the horses through winding trails with the most lush greens ever and Tarzan like vines hung from the trees. We rode to the top of a cliff with the most STUNNING view of the beach and cliffs below us. Truly a memorable view. Next, we golfed on the Westin course, Reserve Playa Conchal. Again the golf pros were super helpful. $85 for as many holes as my husband wanted to golf and that included renting clubs. The views were unbelievable. One tee has you aiming for the ocean! One thing that I will say I think is overpriced is the photo shop. Staff will take your pictures on the beach and around the property. There was one photo I really liked but to get it digitally you had to buy a minimum of 5. While I appreciate the value of good photography I think there should be more options for folks who just want a few pictures and not be forced into a package. Our last full day we spent at the spa. The experience was incredible and truly TOP NOTCH. The property, staff, and most importantly, the memories, are just awesome. Thank you Westin Playa Conchal!
6 de Janeiro de 2014
Rated 5 out of 5 by Dano888 An AMAZING resort
My family of 4 just returned from this Westin and can not say enough about how great it is. The resort was 100% full over Christmas - and yet the staff, the food, the service was over the top fantastic. We were fortunate to stay in the Royal Beach Club which is a true oasis in the middle of a huge resort - but we spent time at the main pool and at all the restaurants - and the service was equally amazing throughout. For the price, you cannot find better value. Andreas at the pool, Eric and Ericka at the Royal Beach Club, Tri at reception welcoming everyone. I travel 4 months each year and expect alot from a hotel - and this one delivers. Oh, and Costa Rica is pretty great too ! Vacation at this resort - you won't regret it.
29 de Dezembro de 2013