Rated 5 out of 5 by Wendy50 Great place to stay!
I came for a conference but extended the stay. The room was excellent with a wonderful view of the beach and ocean. Cleaning staff were very friendly and proactive. Bartenders in the lobby bar were great as well!
February 18, 2013
Rated 3 out of 5 by henilou Room
Over all the room spectacular, just a few things I need to mention.
1. Noticed that there were not enough outlets in the room by the bed to charge my phone, along with the clock in the room not working.
2. The night I ordered ro service for my room, they brought up a big table just for a sandwich and a soup. When I went to put the table outside after I was done across my room there was a big linens cart so I had to place the dinner table across the opposite side which I took my foot off the door causing the door to close on me, in which I had to go to the front desk barefoot. When I went downstairs to the front desk them aware that that linen cart was in front of my room which was an eye sore.. Next morning it was still there.
3. That first night I placed the airconditior temp lower by midnight I realized it was not working I did call the front desk at that time cause I was tired and had to get up early so I opened the balcony door.. The following morning I notifies them and it was fixed promptly.
Again the stay was overall great just those few minor details... Thank you
February 9, 2013
Rated 3 out of 5 by MarkC19 Hotel Needs To Be Renovated
The rooms in this hotel are ready for some renovation. The furniture looks tired and bath room area is showing some age. Just not worth the price Westin is charging for this hotel anymore.
October 31, 2013
Rated 5 out of 5 by Nachie Wonderful Stay
Enjoyed my stay at your Hotel. Loved the oceanview room - thank you!
Banquet service was not good. Service staff were just in a hurry to clear service items with no consideration that we are still with clients.
September 17, 2012
Rated 5 out of 5 by Katie20 Great time
The room was a bit loud thoughout the night. Maybe the elevator? It sounded like thunder. The outdoor spaces could of been a little cleaner( like the outside couches) I would go back in a heartbeat!
September 30, 2013
Rated 4 out of 5 by FKOMMember Very Confortable Stay at Westin Diplomat
The Westin Diplomat offers a very comfortable and cozy accommodation.
The only “minus” side is the parking. Valet or Self-service is paid and very expensive.
Almost as expensive as the car daily rental fees.
January 23, 2013
Rated 5 out of 5 by Rissa35 Wish I could come more often
This is the 4th year that I am vacationing at the Westin. The courteous staff always meet my needs promptly and with a smile.The rooms are very comfortable, the restaurants are great. It truly feels like home.
November 28, 2012
Rated 5 out of 5 by Lorac Wonderful Stay
We love to stay at the Diplomat in Ft. Lauderdale. Not only is the beach hotel great but the golf side is a peaceful oasis. The shuttle takes you over there where you can eat poolside in a serene setting.
August 18, 2013
Rated 4 out of 5 by Shrimpie Slept like a baby
Recuperating from surgery, slept wonderfully on the 26th floor facing the ocean with the sliding doors open! Excellent relaxation. Valet was sub-caliber as was room service but all in all it was a great stay!
January 28, 2013
Rated 5 out of 5 by Sabby59 This hotel is great
This hotel offers comfort, luxury, class, clean, activities, good food, the decoration on the lobby it is lovely the flowers everywhere love it the spa great I recommend this place make you feel wit class
August 12, 2013
Rated 5 out of 5 by NoahO Conference Stay
From check in to check out. Great experience. Was put on 30th floor room on SPG floor. Room had plenty of workspace. This was a stay for work, but the hotel made me regret not extending my stay for pleasure.
February 24, 2013
Rated 5 out of 5 by Mike70 Fabulous staff
Hotel is beautiful, exceptionally clean and the staff is courteous, always smiling. We especially want to acknowledge Brandon at the front desk. Cool under pressure and went out of his way to accommodate us.
January 23, 2013
Rated 3 out of 5 by Dave1234 Nice property
The public areas of this property is very nice. The rooms however I found to be very simple and quite small. The service in this hotel is pretty good. However the spg status recognition is somewhat lacking.
January 25, 2013
Rated 5 out of 5 by Verero Great time at a Great Hotel
We had 3 rooms, and they were so nice to put us next to each other. The kids had a blast with all the activities and the adults just happy to see everyone having a good time.
I can't wait to go back there.
September 6, 2012
Rated 4 out of 5 by Bermuda Good Stay
As always, The Westin Diplomat is a very nice resort hotel with all the features one would need. Rooms are spacious, Ocean view balcony, nice beach and pool facilities. Staff always gives good service.
August 4, 2013
Rated 5 out of 5 by SUNSHINE0428 ms Patricia Edwards
i would like to thank the whole entire staff here at the westin for a job well done i could not have ask for better service. you guys made my stay very relax it was like home away from home....Thank you
July 1, 2013
Rated 4 out of 5 by TONY2438 CLUB LOUNGE WORST
TOTALLY CAN'T BELIEVE THE WORST CLUB LOUNGE I HAVE EVER BEEN TO.
HAPPY HOUR, ONLY IF YOU WANT TO PAY FOR THE DRINKS.
SNACKS, YOU GOT TO BE KIDDING. SHRIMP AND SOME UGLY LOOKING MUSH.
REALLY GUYS, !!!!!!
January 9, 2012
Rated 5 out of 5 by Soflacouple The hotel is fabulous!
We enjoyed our two night stay at the hotel. It was simply fabulous, clean, comforatble surroundings, convenient location and great staff. We loved the club level room and amenities. Great Spa and staff!
August 9, 2012
Rated 5 out of 5 by Cupcake One of the best hotels in the USA
I stay at this hotel for business, and it is spectacular! It would be great for vacation as well.
The rooms are clean and comfortable, the location and amenities are top notch, and the food is good too!
July 1, 2012
Rated 5 out of 5 by Zoghbi Great Features
Excellent hotel, there are a lot of activities ans near to all shopping center.
January 2, 2014
Rated 5 out of 5 by AlanP12 Pleasant Stay
This hotel met and exceeded our expectations. We travel often and have stayed at many hotels, this hotel is definitely in our top 3. Excellent service, clean room, impressive decor and friendly staff.
September 19, 2012
Rated 5 out of 5 by Sundhine5 Best location and Service
This hotel is in a great location right on the beach. It also has a great staff ,the hotel employees were very attentive and pleasant. The food menu was a little but overall my stay was fantastic.
June 27, 2013
Rated 5 out of 5 by ElanaS Love the staff
I would like to recognize Estivaliz.Araujo at the front desk. She made sure I was well accommodated and happy. She should be promoted.
December 7, 2013
Rated 5 out of 5 by Jo24 Relaxing Stay
My purpose to stay at the Westin was for a conference that was held at the Westin. I chose to stay there for the convenience. However, it was quite comfortable and the staff were helpfu.
September 24, 2013
Rated 5 out of 5 by johncaof AFA 2013
From Check-In to Check-out, the Staff were very accommodating and helpful through out the stay. The Meeting arrangements, food and service was excellent. The facilities were also excellent.
September 9, 2013
Rated 4 out of 5 by Giacamo Welcome
From the moment of arrival at the front door, the friendly and helpful staff made us feel welcome. It seemed we were treated as "regulars" even though we had been at this hotel only once before.
February 17, 2013
Rated 4 out of 5 by Sheila7 Westin Excellence
We stayed 3 nights at the Westin Diplomat This facility was beautiful and the staff were outstanding in every department. The location is perfect for business or pleasure. Will be back for sure.
November 8, 2011
Rated 5 out of 5 by spencertorpy Great Hotel
Great staff and status recognition. The lounge was very good. Everything great except gym equipment needed a little work. 1/3 of the equipment was not working. First Class on everything else
July 22, 2013
Rated 5 out of 5 by SACV Advanced Excellence!
My family and I greatly enjoyed this hotel. From the many activities on the beach to the amazing comfort in the room, we could not have asked for anything better. Best family vacation yet!
August 12, 2013
Rated 5 out of 5 by IlaSar Hotel Features
I thought the hotel was impeccably managed.
The staff were incredibly friendly and competent.
The spa was amazing and the staff were amazing, skilled, and kind.
November 5, 2013