Rated 5 out of 5 by Sheers59 Wonderful
Friendly clean and good food.
17 de abril de 2014
Rated 5 out of 5 by JimandNancy Watched the Manta Rays from our balcony!
We've stayed at the Sheraton Kona many times over the years. We love this spot! Few hotels in the world offer such a fabulous oceanfront location. Front desk, bellhops, housekeepers, waiters and management - they're all always courteous and helpful... and you'll quickly get to know them by first name. Our morning walks are delightful... along the thrashing ocean or down the street to the boat docking area at Keauhou Bay where you can talk to the fishermen or board one of many sail or kayaking trips that are available in the area. We particularly enjoy light dinners at Rays on the Bay and watch the evening manta ray snorkelers from our dining table. And, the pool is perched up above the ocean offering a spectacular view of the evening sunsets.
P.S. This stay offered a special experience as we watched a couple of whales play in the ocean off our balcony for an hour - suggest visiting Kona from December to March to view the whales as they travel south. And, highly recommend the oceanfront rooms!
16 de abril de 2014
Rated 5 out of 5 Excellent staff customer service
Everyone from at the front desk, housekeeping, valet, cafe, security, etc were hospitable, welcoming, customer service oriented, friendly, and efficient. They are a nice ohana!
14 de abril de 2014
Rated 5 out of 5 by BeccaJo66 Great family experience
Originally we were only spending one night at the Sheraton Kona but construction failures required us to book 8 more nights. Loved the resort. Rooms were clean and bright . Food services were excellent in all restaurants. Really recognized the Platinum members well.
14 de abril de 2014
Rated 5 out of 5 by Steve4321 All that I expected and more.
People were great. Location was great. Recognition for SPG platinum: upgraded room, free valet parking, free continental breakfast (which was very good).
Hotel recommended great excursions.
13 de abril de 2014
Rated 5 out of 5 by BJDPDH Family vacation
We vacationed with our 14-year-old grandson. The resort was great spot! Lots of activities - beautiful place.
12 de abril de 2014
Rated 5 out of 5 by Jody07 Great Time
From check in to check out , everyone was friendly and smiling. They made us feel special by responding to all our needs. It was obvious they enjoyed their jobs and conveyed that to their guests.
7 de abril de 2014
Rated 5 out of 5 by Paubob This hotel had wonderful features
The resort and it's grounds are beautiful and well kept. The staff are amazing, they really make your stay memorable, just to mention a few, Juliet, George, Aron & Sam. We will recommend this resort to all our friends and return soon.
30 de marzo de 2014