Rated 4,5 out of 5 by 191
Rated 5 out of 5 We love this hotel
This hotel is phenomenal! Their attention to detail and service is impeccable. The rooms and ocean views are breathtaking. Our only problem is with in room dining. Unfortunately, there is always a problem when we order room service so we just plan to go to a restaurant instead of ordering in.
18 Декабрь 2013 г.
Rated 5 out of 5 by OliNono St. Regis comes through again!
I have always been a fan of the St. Regis brand and the one in Bal Harbor did not disappoint! The hotel is gorgeous and no expense was spared. I was upgraded to the Imperial Suite and it was hands down the best room I have stayed at in any St. Regis property. I didn't use the signature butler services as much as I have in other St. Regis properties but I would say that it was on par with the excellent service that you can expect. All of the staff was very attentive and I enjoyed my time here. I was afraid that it was far from South Beach but it was only a $25 cab ride each way if you want to join the action down there. If you want to be far enough from the chaos of South Beach but still an arm length away, this is a perfect place to stay. Will definitely come back!
17 Декабрь 2013 г.
Rated 5 out of 5 by Andrew333 Simply spectacular service & incredible accommodations
We arrived for a very short weekend and were immediately impressed with the hotel, the staff and the overall experience. The SPG status recognition was greatly appreciated as we were upgraded based on occupancy to a 1 bedroom suite. The room was so impeccably appointed and the elevator opening up directly to our room is nice for privacy.
The views from the balconies are simply to die for....you couldn't spend enough time on the balconies if you tried. It's not however, the most private hotel...you'll definitely be seen and probably want to be!
While we never spent any time by the pool or at the beach, the grounds and pool areas look absolutely spectacular.
We did enjoy a nice dinner at J&G Grill, however disappointed that they added gratuity to the dinner, even for a party of two and it soured me a bit as someone who has worked the service industry before and always take good care of those who provide great service.
While there were a few hiccups, I.e. Not receiving our champagne delivered to our room and the TV service out for an entire night, the front desk staff was more than accommodating upon checkout and ensured we would not leave with that as our lasting memory.
It's an absolutely beautiful hotel (top 2 in my book countrywide) with really great service. I would highly recommend for anyone with the opportunity to stay here, you'll never regret your time or the beauty of the hotel.
15 Декабрь 2013 г.
Rated 5 out of 5 by mds9999 Great Service and One Spectacular Representative
While we enjoyed our stay once again at the St. Regis, I must that Jose Sanchez-Door Attendant, was SPECTACULAR in every way. He assisted our every need and was the best St. Regis representative that we encountered!!!! He should train all other St. Regis representatives. Thank you
30 Ноябрь 2013 г.
Rated 5 out of 5 by Juniorrambo Surpreendente
As instalações são excelentes. Quarto e varanda com grande espaço. Tudo automatizado. Serviço excepcional. Todos simpáticos e dispostos a ajudar. A culinária do restaurante anexo J&G tb dispensa comentários... Excelente!
25 Ноябрь 2013 г.
Rated 5 out of 5 by General0910 Luxury Done Right
I had heard great things about St. Regis Bal Harbour but had never stayed there. First thing you notice is the courteousness and great coordination between staff to make your stay as comfortable as possible. The rooms were amazing, the views even more so, the faciliites even more so than that. If you are in Miami Beach and are looking to get away and be pampered for a bit, I highly recommend this hotel.
12 Ноябрь 2013 г.
Rated 5 out of 5 by Anniversary01 Amazing
The only issue with our stay is that we were not there long enough. We had planned to stay 2 nights, but extended it to 3 nights. Thank you to everyone that supported us.
11 Ноябрь 2013 г.
Rated 5 out of 5 by Wulla World´s Best!
I am delighted to provide this 5 star customer Feedback on the Superlative and personalized efforts of your first class venue.From ambience to comfort.....the attentive and friendly nature of your personnel are second-to-none; Thanks to Austin and Chahrazad!
My stay at your exclusive paradise to celebrate my mothers 80th birthday will remain in our history book as unforgattable! As a Gold Card member my stay far exceeded all of our expectations.Thank You for the fantastic Suite!
6 Ноябрь 2013 г.