Rated 5 out of 5 by Richi12 Real 5 Star experience
Recent guest complaints in a German newspaper about the bad service quality at Schloss Fuschl are not visible. We actually had the best experience ever at the Schloss, especially the friendliness and forthcoming attitude of the staff. The Concierge service is one of a kind and front office staff is No. 1 within Starwood.
We give 5* rating for real 5* quality.
26 de Janeiro de 2014
Rated 5 out of 5 by Vincos Dreamlike Property in a Dreamlike Setting
OVERALL IMPRESSION: It’s the promise of staying in places like this one that keep me so loyal to the SPG program. Sheer perfection. Not hard to believe it was a favorite of Empress Sissi and the crowned heads of Europe right down to today.
SPG RECOGNITION: Spectacularly good. This is one of the those hotels that could rest upon its well-deserved laurels but constantly strives to out-do itself. They seem to make every guest feel like a king…and that’s the secret! Upgraded to a view suite (using a Suite Certificate). All special requests meticulously honored. Beautiful in-room Welcome Amenity. Personalized check-in and property tour. Complimentary access to the glorious Spa.
THE ROOM: Absolutely gorgeous one bedroom with incredible views in all directions.
LOCATION: It one of the most magnificent Alpine settings imaginable - we hit on perfect Autumn days and our pictures - taken from our room - look like postcards. Salzburg is a short drive away as well as numerous charming Alpine villages.
EXCEEDED EXPECTATIONS: Everywhere. From lunch on the lakeside terrace to dinner in the fusion Asian restaurant to the Platinum Amenity enormous buffet breakfast. I loved the small but exceedingly charming Sissi Museum, the gorgeous grounds, the marvelous art and the genteel Old World service style of the staff.
DID NOT MEET EXPECTATIONS: Not a single element.
ONE THING TO KNOW: If you are planning a journey to Austria, make certain to include a stay here - it will be a highlight of your journey. This would be one points redemption splurge that really pays off.
21 de Janeiro de 2014
Rated 5 out of 5 by WOLFESKIN STELLAR!
Schloss Fuschl is astounding. If you combine storybook setting, romance, luxury, astounding food, and staff that are truly top notch what you get is Schloss Fuschl. This is one of the most memorable SPG properties my wife and I have ever stayed out. The luxury collection does not disappoint and Schloss Fuschl is at the top of this superlative collection of properties. The setting matches exactly what the pictures of the property convey. It would be hard for me to even imagine a setting more idyllic, tranquil, and relaxing and with proximity to a wonderful city, Salzburg. The staff from the moment we stepped foot onto the property were exceptional. They assisted us in many matters, including helping us with our luggage that was lost for 4 days on this international trip. Perhaps the one thing that surprised me was the great quality of the food and the presentation of it. This was much better than I would have expected. The food would rank with some of the best international restaurants that we have ever eaten at. The lamb and veal main courses were both to die for. In fact, my wife isn't even a lover of lamb and she ordered it our second night after trying mine the first night. I can truly find no criticism whatsoever. The kindness, genuineness, and adeptness of the staff is to be lauded. THANK YOU to every person we met at Schloss Fuschl....we wish we could take you home with us! We only wish you had more time to stay and had gotten to go to the spa..........guess we'll have to come back!
1 de Novembro de 2013
Rated 5 out of 5 by FLYAIR FLYAIR
For me one of the best Austrian Hotels,
great location, cosy atmosphere, excellent service, friendly and efficient staff.
14 de Outubro de 2013
Rated 5 out of 5 by Jacco1975 Wonderful environment
Wonderful hotel in a great natural environment. Hotel employees are very friendly, the service is at a great level!
16 de Setembro de 2013
Rated 5 out of 5 by rs714 Amazing Hotel & Stay!
Beautiful Hotel, Excellent Service, Amazing Restaurant, Beautiful Setting, what more is there!
19 de Agosto de 2013
Rated 5 out of 5 by Kay80 The Check IN Process
The gentleman who checked us in was absolutely the most helpful person. He has been an 8 year employee at the hotel and I believe service and helpfulness was his middle name. He gave me his card, but we are still traveling and I can't find it. At any rate, he made our stay.
12 de Junho de 2013
Rated 5 out of 5 by MellowYellow6487 Honeymoon Hideaway
We stayed at this hotel for a week for our honeymoon. It was tucked away in a small town in the mountains, away from the hustle and bustle of any tourist areas. The atmosphere was very peaceful and the surrounding area was gorgeous. All of the staff were very accommodating and very helpful with recommendations and questions we had. We loved this hotel and would recommend it as well as consider returning in the future!
3 de Junho de 2013