Rated 3 out of 5 by Brianp This hotel needs to be updated.
The temperature control and bathrooms are not up to 5 star hotel standards. The rooms need Nespresso or similar coffee makers. If air conditioned rooms are not required in Scotland, then operable windows are needed (the room has many fixed windows that could not be opened). The staff tried hard to please.
July 12, 2014
Rated 2 out of 5 by ArleneKM Needs some TLC
Stayed in Lands of Turnberry self-catering lodge. Comfortable and spacious accomodation, able to bring dog, perfect for the golfers. The lodges really crying out for a coat of paint and some maintenance, and although things were generally clean, the windows were filthy (inside and out). Hotel felt the same - wanted to be grand, but needs sprucing up. Lots of potential, but needs upgrading. Thought the cost of the stay was reasonable, no doubt will be increased once refurbished.
July 7, 2014
Rated 4 out of 5 by DickJudy Needs some updating !!
The Turnberry Resort is a wonderful facility and delightful place to stay as you enjoy the Scottish Golf experience. We stayed in the rooms over the spa, and they are not air conditioned. On a bright sunny day, the west facing means the sun shines in the windows all day long. The rooms get very hot. The electrical service in the rooms is not updated and the plugs will not accept the converters for US electrical devices. Very inconvenient. The physical facility needs some updating, but the property is still charming, the staff is wonderful, and overall the stay and experience was great . Mr. Trump needs to bring his wallet !!
July 6, 2014
Rated 5 out of 5 by mistyboy12 Stunning
George & I had a fantastic time, cannot thank the staff enough for making our visit so memorable, thank you to Ralph, Gemma and a big thanks to Bob Crawford for being so kind to us and could not do enough for us.
July 3, 2014
Rated 5 out of 5 by Golf54 Classic Hotel
The Turnberry Hotel is a fabulous property and the staff was most helpful and courteous. The Hotel enjoys such a fine history and was all that our party expected.
July 2, 2014
Rated 4 out of 5 by Steve957 Golf Trip
I stayed two nights as part of a Perry Golf trip. overall I am satisfied. Certainly the golf experience was great. The hotel though very nice was showing age in areas with peeling paint. My room was adequate, it was located at the bottom of the stairs on second floor. Every time someone went up or down stairs they did make noise. A fuse blew in my bathroom on the final morning.
June 30, 2014
Rated 5 out of 5 by Pedro63 Premier league experience
Turnberry for the sixth time, can't wait for number seven!
June 28, 2014
Rated 5 out of 5 by fantasticlinda1 staff exceptional
Every member of staff smiled and were so polite and helpful. They all made you feel special.
June 27, 2014
Rated 5 out of 5 by MikeLH Stay against which we will benchmark all others
Simply outstanding from the moment of check-in, with very personalized service - well beyond expectations, despite being SPG Platinum. Felt like a special and very important guest. We'd arrived a bit before check-in time. Though our room was not quite available, the staff member helping us felt it was not acceptable - that we should not have to wait - and offered a number of unique touches to help us bide time until our room was available. It started with finding some of the resorts signature short bread cookies for our children, to offering us a personal tour of the facilities, to sending us for complementary tea service is the beautiful tea room. The tea, blended specifically for the resort, was delicious.
Then came the room - the single most luxurious suite in which we've stayed. Spacious, very well appointed, with beautiful windows, especially in the study, overlooking the golf course and the sea. The shower - the single best of any Starwood room in which we've stayed. Also had lots of nice touches to make it personal - a fresh bowl of fruit, a plate of fudge, a wide assortment of teas, chilled milk in the fridge, tea biscuits, a note greeting us, etc.,
The property and setting was stately and tranquil – there is a nice wooded area on the North side of the property which was a great spot for a walk/run. We enjoyed the pool – was an adequate size to swim laps – something we enjoy with having a young competitive swimmer.
Breakfast, which was included as part of our stay, was exceptional. The very adequate continental breakfast – including a very large variety of fruits, smoked fish and breads, was supplemented by being able to order a made to order hot dish as well. Everything was delicious – and kept you full until dinner! Another nice touch, the hostess helped us out when our son did not quite make it to breakfast (sleepy head!) – by offering a take away box and us the opportunity to put together our own breakfast for him.
Overall an exceptional stay at an exceptional property. We look forward to staying again.
June 24, 2014
Rated 4 out of 5 by Radner Excellent hotel
Great hotel but apartments not as good
June 20, 2014
Rated 4 out of 5 by DisppointedPatti No Room Air Conditioning
This facility has a great view, fabulous location, but the room (expensive) had no air conditioning! The website description of the room made no mention of this at the time we booked the room. We were very disappointed and would not stay here again.
June 18, 2014
Rated 5 out of 5 by Stew10 Stunning Hotel and Wonderful Service
During our recent stay we enjoyed the wonderful scenery and comfort of the hotel. We had an ocean view room which was just wonderful, so spacious and comfortable. We had a golf lesson with Jamie which was fantastic. The service overall was great and all of the staff were very friendly. A few points of improvement are; The Spa Facilities are dated and need a good clean, the Bio Sauna ceiling looks like it could give way at any moment with wooden planks hanging loose and shelves displaying products were very dusty. The gym is very small and not very well equipped. The biggest area for improvement without a doubt is the food. I ordered a steak medium rare that came very well done, not even a hint of pink. After sending it back a replacement was given that was also well done. In Tappie Toorie I ordered a chicken sandwhich which was literally plain chicken breast on everyday white bread with a side of crisps and lettuce. Very disappointing considering the price. On the plus side we enjoyed a wonderful champagne afternoon tea with an a fantastic selection of nibbles. While we enjoyed our stay we are not sure we would return as the value for money is not as great as it could be. Particularly the food.
June 18, 2014
Rated 5 out of 5 by MaximusRex Don't miss Turnberry
Stayed 2 nights while playing Turnberry and Royal Troon golf courses. Turnberry's staff and accomodations are first class. Breath taking scenery situated along the Atlantic this resort is a jewel that should be considered for any vacation destination. Located on property, the pitch and putt was an added surprise! We will certainly be back. Wow, we had a great experience at Turnberry!!!
June 15, 2014
Rated 5 out of 5 by beeper Excited to return, and loved the view, golf, and beach
We were in Scotland to see the golf choices, but not play unfortunately during this visit. Frustrated at Turnberry because the day was gorgeous, the wind calm, and the courses were well maintained, and all staff , hotel and clubhouse, were the best that there can be. Had a great lunch at the clubhouse. My husbands first fish and chips in Scotland, and a local beer. Since we weren't playing golf, we walked down to the beach past several holes, and were so happy with the beach, the scenery, the lighthouse, and the gorgeous shells. Fun if you are not playing golf. Outstanding room facing the water. Ate at Wildings in Maiden, which was a very short drive, and my husband wasn't a wreck driving there, or parking. We took the train almost to Turnberry from Edinburgh, but rented a car in Ayre because of advice in Edinburgh. Not easy driving on the wrong side of the road. The Sunday brunch is outstanding. Huge and delicious selection. Not sure what Donald Trump plans to do. We'll see next time we visit. Great staff.
June 9, 2014
Rated 5 out of 5 by 69gross Annual Golfing Excursion
The only disappointing aspect of the stay was dinner on Day 1. The oysters, I hasten to add, were fantastic and we had them on day 2 also. However, we ordered a chateubriand medium rare. It was delivered medium well. After some deliberation, the waitress came back from the chef with an alternative - 2 fillet steaks - which we declined as the chateubriand is a particular favourite. When the chateaubriand was eventually delivered it was medium rare and was very good indeed.
June 2, 2014
Rated 5 out of 5 by MrSP55 Tranqile location excellent Golf course
Perfect for relaxing and hosting Guests.
Club house staff make all feel welcome.
Likewise hotel location and staff are excellent
SPA is good but needs beverage and food on suite
June 2, 2014
Rated 5 out of 5 by JDC2014 First Visit !
My wife and I were delighted with our first visit to Turnberry Resort. We had attended The Open here, but this was our initial stay at the hotel. We found this a most memorable stay and would not hesitate to recommend it. Food, service, and staff assistance were all excellent.
May 29, 2014
Rated 5 out of 5 by David2908 A perfect stay
After a short stay here in April, I now understand why Turnberry is regarded as one of the finest hotels in the world. From the exceptionally warm and personal greeting we received at check-in (with the best SPG welcome I have received at any Starwood hotel I’ve stayed at) to the luxurious, well appointed Deluxe Ocean View Room with its magnificent panoramic outlook over the Championship Golf Course, lighthouse and across the water to the Ailsa Craig.
We ate at the 1906 and at the Tappie Toorie and in both the food and service was outstanding and the views while dining were again spectacular.
I would recommend this hotel wholeheartedly for anyone seeking a relaxing luxury break amidst beautiful surroundings. Even for non-golfers we found the resort and the location offered lots of options for things to do.
Above all, the staff at every point were world-class and made this stay exceptional.
May 18, 2014
Rated 5 out of 5 by Golf24 Amazing experience
Everything about our stay at Turnberry was fantastic -- the food, the service, the golf, the views... We were made to feel welcome from the moment we arrived, and everyone was friendly and helpful. The beautiful surroundings and the exceptional service exceeded our expectations.
May 12, 2014
Rated 5 out of 5 by Joe108 Excellent Room
This was my first time in a deluxe room since the refurbishment and I was very impressed by the quality and facilities provided. Excellent sea view, well worth the extra.
May 12, 2014
Rated 5 out of 5 by Badger67 This Hotel has an excellent staff
Every member of the hotels staff that we interfaced with was friendly, responsive and seemed genuinely interested in making sure that we had an excellent experience. The hotel setting is dramatic and impressive. The hotel restaurants are very good and the service is excellent. I am a Platinum Member and this is one of the best Starwood properties that I have ever stayed at.
May 8, 2014
Rated 5 out of 5 by BUNKERED Pleasure to Return to Turnberry
Having stayed @ the Turnberry Resort on several occasions it was a pleasure to return
and find the Standards as high as previous visits.
The rooms are fantastic and the views " to die for"
We had a very enjoyable stay the only drawback being that it wasn't long enough.
Would recommend this Hotel to anyone.
May 6, 2014
Rated 5 out of 5 by jasoned Best hotel in Scotland
Turnberry is a beautiful hotel in a stunning location with first rate staff, facilities and dining. My wife and I stayed here for our honeymoon and recently returned for our second wedding anniversary, and it still had every bit of it's splendour and magnificence that we remembered. Exceptionally helpful and courteous staff; there really is nowhere else better in Scotland. We can't wait to go back.
April 30, 2014
Rated 5 out of 5 by SMcI Wedding Guest
Beautiful day in a beautiful setting.
April 29, 2014
Rated 5 out of 5 by Sweepsy Excellent weekend away
Have stayed at Turnberry a few times now and it never disappoints. This is a classic 5 star hotel and resort in a fantastic location. From the moment we walked in we were treated so well and this makes you feel so at ease with the hotel and the surroundings.
April 29, 2014
Rated 5 out of 5 by LL2011 Well beyond wildest imagination
The hotel, the setting, the attentiveness of the staff -- this is among the best hotels if not the best experiences in the world! If you play golf, like history, love classic hotels and generally enjoy being well-taken of when you travel -- this is your best bet.
April 28, 2014
Rated 4 out of 5 by Billy1012 Superb facilities / excellent staff
Hotel staff were very attentive and polite could not do enough to ensure the stay was an enjoyable experience. Room in main building was excellent however first night stay in a room above the Spa was below expectation for a Hotel of this standard. Overall experience excellent.
April 28, 2014
Rated 5 out of 5 by Mattlew12 Short business stay
Fantastic hotel, facilities and staff.
April 27, 2014
Rated 3 out of 5 by Pedro55 Great location, disappointing room
I was disappointed with the room. Two single beds (albeit comfortable) rather than a double/king, weedy shower and bathroom that looked at best tired, at worst very dated & bit shabby with an untidy repair on the bath handle that had been broken. Also room was horribly hot & stuffy & when I returned after an evening out turn down had closed the window I had opened & turned the radiator back on - not comparable with other luxury resorts
April 14, 2014
Rated 4 out of 5 by PITCHY A view to die for
We throughly enjoyed our spacious room 235 Some points of observation. The lighting although relaxing was not sufficient for my wife to do her make up. The bathroom floor was so hot that it was too hot to stand on . A hairdryer which is usually standard was not supplied
April 11, 2014