Rated 5 out of 5 by Zgh12 An experience that is memorable
Had the greatest hotel experience ever.
Service, accommodations were second to none.
Every whim is catered to.
February 27, 2014
Rated 5 out of 5 by oldseadog23 Perfect, down to the last detail
We arrived at the St Regis Resort after a wonderful cruise from Australia on the "Silver Shadow" we had no preconceived ideas about the hotel we booked on our first visit to Bali. The cruise line expects all disembarking passengers to depart the vessel by 10 am on the day of arrival we knew that our suite at the hotel would not be ready by 2 pm at the earliest and were prepared to wait.
On arrival we were met by the smiling Lucia, the Hotel Manager together with Carlos the Chief Butler before we knew what was happening our baggage was whisked away together with hand baggage and coats. We were invited by Carlos to take a seat the generous couches located in the magnificent lobby while staff checked us into the hotel. Carlos was most apologetic about our suite not being ready we assured him this was understood, he invited us to the Gourmand Deli for a coffee while we waited.After coffee we sat with the Chief Concierge Agus who advised us and booked us on various day and evening tours, nothing was too much trouble.
Later while having lunch at the newly discovered Deli Carlos and our butler Merita arrived and escorted us to our suite. We marvelled at the spacious living and sleeping area, the outside balcony overlooking the well tended tropical gardens, and luxurious bathroom.
Our stay at the St Regis was truly memorable, the smiling staff to whom nothing was too much trouble, the arranged day and evening tours which all went like a well oiled machine, just strolling in the gardens, and being taken by golf buggy to the cleanest beach I have ever encountered. The choice of fine dining and a breakfast to die for. We know we will return !!
And that perfect last detail ?? I ordered boiled eggs for one breakfast, they arrived at the table with the shell cracked all round but replaced back on top of the eggs as if they had never been broken !!
Thank you again to everyone who made a lovely holiday even more special.
Stayed February 2014, travelled as a couple
Ask Frank S about The St. Regis Bali Resort
February 20, 2014
Rated 5 out of 5 by RIES Wonderful experience
My husband and I enjoyed a lovely 4 day stay here to celebrate his birthday.
The staff have a great way of remaining professional and friendly at every interaction. We thoroughly enjoyed our time at the St Regis and will be back!
(Note: I was unwell for short time during our stay and the inhouse medical staff were professional, efficient and reassuring)
February 16, 2014
Rated 5 out of 5 by ice0403 GOOD
It is simply a collection of all bali
February 13, 2014
Rated 5 out of 5 by RBCfan Service and Rooms were outstanding
Recently stayed at the St. Regis Bali Resort for 2 weeks, during Chinese New Year (our 10th visit to Bali). Although the hotel was extremely busy, the service and the staff quality was exceptional through-out the hotel. I would especially like to compliment the Breakfast Buffet staff, including greeters, waiters and the kitchen staff. I've never seen a group work so well as a team, with the result being exceptional service, with superb food quality.
Our ocean view room was excellent, very clean, great amenities and the butler service was really appreciated.
The only area where we could see a small improvement is in the swimming pool area. There is a lack of chairs near the pool and facilities to enjoy a pool side drink is limited. This is likely a pool area design problem, however steps might be considered to improve the ambiance and functionality of the pool area. The beach front area is superb.
Overall a great stay and we will definitely be back.
February 11, 2014
Rated 5 out of 5 by Johnsonlee Amazing
I would come back again. Great overall experience.
February 5, 2014
Rated 5 out of 5 by DCVC Immaculate property; unrivalled service
Spent 2 nights at the St Regis Bali; a short but luxurious break. I particularly enjoyed the culinary offerings of the few but excellent dining outlets; the breakfast at Boneka was sumptuous while the Sunday Brunch at Kayuputi was divine and out-of-this world. Highly recommended- i would schedule a weekend stay just to be there for the brunch! The property was very well-maintained (although I didn't understand why the jacuzzi nozzles in the main pools didn't work). Service was excellent and personalised.
January 27, 2014
Rated 5 out of 5 by sharptak Best Hotel
Best hotel I have stayed in the last 10 years. The service was impeccable (faultless), the property was so luxurious and the breakfast and dinner buffet was just delicious.
January 27, 2014
Rated 5 out of 5 by AzlanAziz Great Experience
From the arrival day until the departure day, I really enjoyed the amazing hospitality. The suite is spacious and well decorated. The staff are very polite and friendly.
January 27, 2014
Rated 5 out of 5 by JeepMan14 Amazing Spa, and ambiance
the Staff at the SPA are very professional, and every and each one of them made my Spa experience a memorable one.
January 24, 2014
Rated 5 out of 5 by ian8 A special stay bali - Jan 2014.
The resort; facilities and staff of the highest standard. Best resort and service we've stayed at for many many years.
Special mention to Carlos Contanzo and his team for remarkable service - attention to detail was first class and nothing was too difficult for him and his team. Food of a very high standard...a wonderful expereince provided by the team and St Regis bali. Beach way better than in other parts of bali.
January 22, 2014
Rated 5 out of 5 by loffer Unbelievable experience
My wife and I went there for our honeymoon and could not have gone to a better resort. Everything was perfect. The staff was so friendly and remembered all of our needs. From the moment we landed to the moment we left, they kept complete care of us. We loved every moment and cannot wait to go back.
January 20, 2014
Rated 4 out of 5 by nenry Nice Butler
The reception for the check in was okay, but the lobby butler, Sarah was extremely sweet and helpful.
January 17, 2014
Rated 5 out of 5 by Amie001 Meticulous service & relaxing
Love the hotel's interior design, service and overall comfort level. Felt thoroughly relaxed and happy throughout my stay in St Regis & Bali. Particularly the airport transfers and water sports service that the hotel liaised with. Keep it up!
January 14, 2014
Rated 5 out of 5 by MJackett The perfect end to our wedding
We stayed at the St Regis Bali Resort for the final 3 nights of our stay in September following our wedding in Uluwatu. St Regis is a must do for us when we visit Bali as it provides a 'home away from home' feeling every time we stay. Carlos Constanzo and the team of butlers make us feel like the only guests in the resort and there was no question in our mind as to where we wanted to finish our wedding holiday at!! If there is one place to treat yourself at when visiting Bali, this is it!
January 5, 2014
Rated 5 out of 5 by Fashionbug Getaway
5 nights well spent. Every detail was carefully taken care of right from airport pick up to drop off.
The attention given to us felt as though we were the only guests in the hotel. Would definitely stay here again if returning to Bali.
December 28, 2013
Rated 5 out of 5 by bali50 This hotel has great features
on details and touch through out the hotel. In particular, I am comfortable that I feel like in my home or even better than home.
December 27, 2013
Rated 5 out of 5 by BaliFans168 Beautiful Room
Suite Room is very comfortable. I love everything in the room especially the bathroom design. Shampoo, shower gel from Remede Spa in the room is very nice.
Awesome breakfast: fresh sashimi and lobster omelette. Swimming pool only 2 - mgmt needs to build more. Beach was a bit dirty - little plants debri on the water and my husband stepped on oil on the sand beach. I love the salt water pool though.. Very creative design.
December 16, 2013
Rated 5 out of 5 by GGCanada Fantastic Staff
This is an amazing property in an ideal location for those who want to relax and be spoiled. The entire team treated us like we were the only guests here and tried to anticipate our every need. The Garden Villa's are amazing with private pool and garden. The beach is private and well protected by a reef. The food is excellent and the 4 restaurants offer a great variety.
December 6, 2013
Rated 4 out of 5 by baos Great Experience but Questionable Value
We went here for our honeymoon and spent seven wonderful days at the resort. Our lagoon villa was very luxurious, the staff was unbelievably attentive, and the food at all of the restaurants was excellent. And there were a lot of magnificent little touches such as the beachside service which included drinks and canapes. I do, however, feel that the resort is not a great value as a number of items in our villa were not working, the paint was sloppy in places, and we had an issue with bugs. Also, the class schedule for the gym was both limited and random. To offer yoga twice a week is insufficient at a five-star resort in Bali! The staff did their best to assist us with respect to bugs in the villa but ultimately suggested that this was just "natural" to Bali. We thought this was unacceptable given the amount that we paid for the villa.
November 26, 2013
Rated 5 out of 5 by Plucky Heavenly resort
Stayed there twice and the service is superb. The resort itself is excellent with excellent breakfast at boneka and the lagoon villa is great with direct access to lagoon swimming pool.
Great room and villas, also the food is very nice.
November 22, 2013
Rated 5 out of 5 by Bali2013 This hotel is just GREAT!
wonderful relaxing holiday at a great palce!
November 20, 2013
Rated 5 out of 5 by JohnTampa2013 Elegant, refined and simply the best
The St, Regis Bali has to be one of the most beautifully elegant and refined resorts in the world and their service is unbelievable. If anyone knows of a better resort let me know as I would like to try it because I cannot believe a better place can exist.
November 15, 2013
Rated 5 out of 5 by wildrose great hotel
We live in the standard suite in 6th floor, even though 2 nights, i still want to say: Regis is wonderful! My english is not good. But everyone there is patience to hear what i am saying. And picking-up and seeing-off to airport make me warm. I will be back, living in villa next time, with my mom and my child.
November 13, 2013
Rated 5 out of 5 by jgrier5 Fun for kids as well
My children enjoyed our stay as much as I did. This was very important to me - to know that they would enjoy the extras as much as I did.
November 8, 2013
Rated 5 out of 5 by caoimhinhk Great facilities and exclusivity
The size and privacy of the hotel totally exceeded my expectation.
November 6, 2013
Rated 5 out of 5 by hchungchin special thanks
I would just want to simply exprese the deepest gratitude for the service of one of your employee(JIHYE CHOI)(PETER LEE)(RIEKO YASUMOTO)they was able to show passion and professionalism towards,they was able to make me feel appreciated duringmy stay at your HOTEL
November 6, 2013
Rated 5 out of 5 by Violaine great！！！
we held our wedding ceremony here at Cloud Nine Terrace. It was amazing! The beautiful scenes, best services, wonderful, perfect wedding details...we'll never forget!Thank you:)
November 4, 2013
Rated 5 out of 5 by sanghoon24 fantastic honeymoon
Bali via Hong Kong, and in between was so precious and wonderful memories.
All steps of the resort and the service was the best feel of comfort and kindness.
Private beach resort in the foreground so it was good.
October 29, 2013
Rated 5 out of 5 by harrisliu a wonderful place to relax
St. Rigis Bali is a wonderful place for relax & vocation.
so many surprise about food, house design, especially the lagoon(It's worth spend serveral days to enjoy)
October 28, 2013