Rated 4 out of 5 by Nikita great location
Well located old Le Meridien with professional staff. I received good upgrade to terrace room with great views. No valet parking but convenient selfparking for 20 euros/day. Tiny pool on roof with nice views.
August 14, 2012
Rated 4 out of 5 by Longislandny Exceeded expectations
I almost did not stay here because of all the negative reviews on Tripadvisor. Glad I did. I originally only booked one night with Starpoints because of my fears, but kept extending my stay for 6 nights. Lost the fifth night free because I did not book together, but oh well.
Location is outstanding. We were upgraded to a seaview room. Gorgeous view. Many restaurants on pedestrian promenade and old town nearby. Loved walking on the promenade by the sea. Staff was exceptional. Front desk staff are also the concierges and provided excellent advice. We went on two tours recommended and they were excellent.
I can only figure that some of the negative reviews on Tripadvisor are due to the room design, that although renovated, may not suit everyone's taste. Specifically, rooms are very dark, has uncomfortable seating, no real work area for a business traveller. My wife's major issue was no place to unpack for a longer stay, i.e. no dresser or draws. You also need to overlook the purple hallways. All in all, I would stay here again because of the staff and the location, but be sure to get a seaview room.
November 13, 2012
Rated 5 out of 5 by Dusty Excellent staff
The staff and room service was excellent. What I feel you have to improve is the work out area it is probably one of the worst I have seen and to not have it open until 10.30 am is unacceptable.
March 12, 2013
Rated 4 out of 5 by Gringo Good, but not great
Too expensive Wi-Fi.
Good location in the city.
Very good breakfast.
Variable grading of front desk staff.
SPG memebership doesn't offer advantages.
Too high a price for what one gets.
September 27, 2012
Rated 5 out of 5 by Ellen45 Perfect location
The Meridien has an absolutely perfect location for exploring both the Promenade area and the port and old city as it is within easy walking distance to almost all of the attractions.
October 7, 2012
Rated 4 out of 5 by Tilford Good Location
Marred by McDonald's at the entrance; it draws down market crowds to the hotel entrance and is a blight on an otherwise fine hotel.
August 27, 2012
Rated 5 out of 5 by PhilPhil Awesome
Amazing location, the last major hotel before Old Town and across from the beach. Room top bar/restaurant/pool to die for.
June 19, 2012
Rated 4 out of 5 by Jimmy1962 Excellent staff and Breakfast
Room a little basic and tired.
But staff were hospitable and friendly and the breakfast very good for a French hotel.
October 18, 2012
Rated 5 out of 5 by Ken48 A wonderful hotel with helpful staff
When booking ask for a room overlooking the Mediterranean on the 7th -9th floor. More money but very worth it.
October 5, 2012
Rated 2 out of 5 by Mabitbol far below expectations
small tasteless rooms. Sauna must be booked in advance!! cheap breakfast. NOT A 4 stars hotel.
December 18, 2012
Rated 1 out of 5 by Georgy this hotel impressed me by unfriendly and unprofessional stuff
I will never ever come to this hotel and will not recommend anybody to stay there
August 29, 2012
Rated 3 out of 5 by Steffi111 Overpriced for what it is
No breakfast included in the very high rate
Gym doesnt open before 10am
August 18, 2013
Rated 5 out of 5 by Alexander35 Excellent Hotel
Perfect location for Nice. Easy access to the beach and restaurants.
August 1, 2013
Rated 5 out of 5 by john133 Loved it!
Great location, great staff
May 30, 2012
Rated 3 out of 5 by Riddy not impressed!
for the price my friend and i were paying to stay in the 'newly renovated' hotel, we were surprised when we got to our room because it had clearly not been renovated! scuffs and divots in the walls were pointed out within minutes of being in the room and the bathroom was very disappointing. the shower temperature was impossible to keep steady (think burning scalding hot water, then freezing cold within seconds) and the shower curtain rod feel off! there were also issues with the television not working, and housekeeping knocking on the door every morning even though the 'do not disturb' sign was clearly displayed. when we asked concierge staff about taking a boat trip to monaco, we were told to absolutely take the tram to get to the harbour because according to this particular staff member, the walk was far too long, almost an hour. after having talked to two more staff members and been given two more conflicting stories we decided to walk, it took approximately 20 minutes. i was also unimpressed with the service at the roof top bar. it wasn't uncommon to wait 15 minutes before a server came by with a wine list, and usually another 10 until someone was back to take an order. despite the disappointing elements of the hotel, the location was great and over all we enjoyed out time in nice.
August 7, 2012
Rated 2 out of 5 by Lauth Back to Russia
My wife and I had looked forward to visiting Nice again. I also remember Le Meridien from earlier business visits. One major reason made the stay at Le Meridien a mistake: The room was very,very hot. We were told at the reception, that during the winter time, the AC was turned off. Like a Russian hotel we visited in March 1994.
November 18, 2014
Rated 3 out of 5 by FrequentTravelerSeattle Good location but needs improvement
This hotel is very well located. Although valet parking was available, no one assisted us for over 30 mins so we self park and it is quite a maze in the parking garage to find your way back to hotel with luggage. As a platinum member, they did upgrade me to the next available category which is the same room with a slight sea view. The rooms are an average size and the bed very comfortable. It was not cleaned very well. For example, we were there for 5 nights, and there was definitely dirt on the bathroom floor that was "swiped" but not actually cleaned so it just got smeared more each day. Pretty bad. Each time I stopped at the front desk to ask for a possibility of a slightly later check out (again as platinum member, I usually get a response fairly quickly), I was told to come back the morning of departure which was not helpful. They were painting our hallway one morning and there was a fair commotion outside our door by 8am but no advance warning from the hotel. And the hallway reeked of paint for the next 2 days. All in all, I may recommend this hotel but with serious reservations.
We generally ate breakfast away from the hotel but one day, we decided to eat in the hotel. We arrived at the restaurant on the 1st floor at 10.20am and the hostess told us it was a breakfast buffet and that it shuts down at 10.30am but typically would stay open longer so we would have time. Well .... we each got a plate of food and barely a cup of coffee and they started clearing all the food. Again, with no warning to any of the guests. And breakfast costs 22 euros each. So ... I cannot say I was impressed at all.
September 7, 2012
Rated 3 out of 5 by Scottedina Go for the Hotel avoid the staff!!!!
This hotel is very conveniently located from the airport, the location is amazing, across the road from the ocean and a beautiful park.
I called a week before our arrival date to let the hotel know some my request regarding the room types and locations. When I called the hotel directly I requested to speak to a manager I informed the managers on duty at that time (before 8pm local) that I have Starwood platinum ambassador level and would not need my two rooms to be connecting, upgrades were the priority, the manager said he would make notes in my reservations.
But at checking things did not go so well first they told me that they had no upgrades but they had two rooms connecting with a view of the park. Once again I must pull out my smart phone and search online and sure enough there were suites available to sell which was reinforced by the sign that they placed on the counter offering sell upgrades, for some reason free upgrades for their highest level customer are not available strange again this is a common practice at many Starwood hotels around the world, Starwood must fix this problem.
I asked for the manager the manager's reply came out and stated they were told we must have connecting rooms, I told the manager that I requested a week earlier when I called the hotel, upgrades over connecting rooms, he replied I must've called the call center and then stated there was no manager on duty at that time.
I have top status of four hotel chains including over 122 nights last year with Starwood hotels, I know the difference between a call center and a hotel.
Strange how he fires able to find an upgrade when the person checking men so there was none.
Also we had a special promotional rate for two rooms that included free dining for children 12 years and younger dining with adults. I asked the hotel how the free dining worked, do I use a coupon show etc. the hotel had no idea, I then requested for them to look into it and get back to me since this is one of the reasons I booked the rate. Later that evening I approach the front desk once again I asked if they found out anything about the rate of course I got blank look response .I then requested again for a manager to look into. The next morning I approach the front desk made a similar request, we were at this point checking out later that day, I told the person the front counter that we are planning on eating lunch, we came back to the hotel approach the front desk once again and told them that we are planning on having lunch on the terrace of the roof, they said they would let the staff know we were coming and our kids free meal that was part of our reservations the (Rio two package)
After having a rushed lunch, because we limited time part of it was wasted again approaching the hotel desk we got our bill, they had removed the charges for the food for the kids charged for their drinks.
We return the rumors cluster bags and to proceed to downstairs to check out to make a train, at the counter was the food and beverage manager waiting for us rudely stating that our kids food was not free for the children. I said it was part of our rate plan which you guys should know you are the hotel he then argued with me rudely treating me like a criminal and then printing out from the spg web site the current promotion that shows that there is a blackout date and I said that's for a new promotion not the one we booked. I told him to look at reservation, I had to pull up the email confirmation stating the details of the promotion, they seemed to have difficulty understanding, I showed it to them and read it to them then they are questioning the age of my children I must be a liar? I offered my passports. The end result they took part of the food off the bill. I was delayed now over half hour I almost missed our train to Paris.
August 7, 2014
Rated 5 out of 5 by adflick Excellent Experience in Nice!
My wife, daughter, and I stayed here for just 1 night, but it exceeded our expectations and was a very pleasant experience.
SPG status was 100% taken into account for us, with a room upgrade to an executive room with sea view and full terrace, complimentary drinks for both my wife and myself, and late checkout at 3:00pm. We also had extra coffee coupons in the room, and were greeted with chocolates and bottled water.
The room was excellent and beautiful with an amazing view, and the staff was very friendly and helpful.
I have absolutely no complaints and hope to return soon!
October 8, 2014
Rated 5 out of 5 by The3Amigos Our Home Away From Home
Let me start by saying that we ( 2 colleagues and myself ) have just completed a five week continuous stay here. It provided us with ample opportunity to enjoy the enitre product, " warts and all " as the saying goes. There is no doubt that the backbone of this " mutton dressed as lamb " establishment is the staff. Whatever Le Meridien is doing in regards to training & development is working. No matter which department you deal with their is a consistency in the high level of service and formal address to each guest. A reflection of professional service and standards training. There are always particular stand outs in every Hotel and Le Meridien was no exception. From reception, to the breakfast room, to La Terrase and of course our amazing pool attendants. We thanked each of you individually and with letters of thanks to your General Manager. It is necessary now to highlight two obvious flaws in management direction. Firstly, each and every day there were issues with regards to sun lounges by the pool. It is prime real estate up there, we understand this as there are only 14 beds available. A Manager was allowing at least 4 beds each day to be "reserved" for certain guest. This was a harder pill to swallow as these "special" guests swanned up at 2pm each day for afternoon sun. Therefore almost 1/3 of these hot property sun lounges were out of action with nobody using them for the main part of the day. The poor pool attendants were continually cornered by unhappy patrons who pay a great deal of money to stay here. As the sign clearly states in the pool area - no reserving of sun beds. This MUST be addressed and made uniform. First in best dressed. If you are not using the chair - no leaving of personal items either to claim later. Pool manager - make a uniform and equal decision, after all we all pay good money to use the facilities. Secondly, the housekeeping follow up call if you chose not to have your room serviced. In the weeks I was here, I only required service every second day. Without doubt the second most annoying management directive is for housekeeping to ring/knock on door/ring even if your do not disturb is out. As an avid afternoon napper this perfunctory duty unnecessarily snapped me out of a peaceful rest. Housekeeping Managers, there are two phones in the room. We can call if there is anything required. Thank you for reading. I truly hope Le Meridien Management take heed of these two productive criticisms and make the required changes to the standard operating procedures. Thank you Le Meriidien. We look forward to seeing you same time and same place next year.
July 9, 2012
Rated 5 out of 5 by YY18 Outstanding stay
I stayed in Le Meridien Nice for 6 days and my stay was memorable and outstanding. Hotel location is perhaps the very best in Nice. My room was very nice, clean with an excellent view of the ocean and the city. Hotel staff is of the highest level of professionalism and this includes room service, front desk, and restaurant. Front desk personnel helped me in making dinner reservations and were always very friendly and helpful. Room service requests we had were responded in no more than 10 minutes. I would strongly recommend this hotel.
May 21, 2013
Rated 5 out of 5 by MNV11 Fantastic Stay!
The entire stay was flawless from start to finish. My room was amazing as was the service! George in in-room dining was fabulous! Thank you.
November 14, 2014
Rated 1 out of 5 by Dana1234 Rude and Offensive Front Desk Manager
While I loved the service and the folks in the bars and restaurants, the front desk manager was so offensive and rude to me that I almost had to call the police. Earlier in the week I had trouble logging on to wireless so I called the front desk to ask them to walk me through the process for the free access. They kindly did, and of course at the end of my stay I got charged the rate for the fast wireless. While this is only 25 euros, the principle of the thing was upsetting-that I had even called and gotten help. The front desk manager not only refused to even pay for one day's internet, but he yelled at me (such that my child started crying), refused to give me his name so I could complain (!), threatened to have security come--all for asking for a refund for something I think was fairly their mistake. Very shocking behavior and I hope they have gotten this man the help he clearly needs. Worst customer service and attention I have ever experienced.
September 22, 2014
Rated 5 out of 5 by DollarDave Incredible stay
We stayed here from September 21st until September 24th. Our stay was outstanding. Upon check-in, Roberto was able to find us a beautiful room overlooking the ocean with a great terrace. He and others who worked at the front desk delivered incredible service time and time again (including wonderful restaurant recommendations, often off the beaten path). On our last night, with an early departure, we ordered room service, and Georges delivered our meals with great friendliness. My wife and I have been fortunate to stay at a number of wonderful hotels over the years, in excellent locations, and this was, by far, the best!
October 20, 2013
Rated 5 out of 5 by Riccardose Location, Location, Location!
The Le Meridien Nice is in the best possible location: on the promenade des anglais, across from the beach and spitting distance to Nice old town with its many great restaurants and bars.
The hotel rooms and common areas are nicely styled in a contemporary look. The roof-top bar/restaurant has great views out along the coastline and the hills behind. The pool, however, is tired looking and very, very small. Valet parking is available and the rates are fair. This hotel is great for families or a quiet break for two.
September 3, 2012
Rated 1 out of 5 by bma1214 Disappointing room
We stayed here for 2 nights in late Dec. The pictures and description of the classic room on the website were misleading - the bathroom was the most dated we had ever seen. The hotel website states that the rooms were "refurbished in 2010" - this is false since the bathrooms haven't been updated in years (the hotel clearly doesn't consider the bathroom as part of the room). We had to upgrade at an additional charge since the room we were given was completely unsatisfactory.
We've stayed at several Le Meridien hotels in the past, we will never stay at this one in Nice again neither would we recommend it to anyone else.
January 1, 2014
Rated 3 out of 5 by Charles Promised pool facility is useless !
The hotel states that they offer a pool facility on the roof-terrace which is false marketing. They do indeed have a miniature pool on the roof. But there is no space to lay around the pool, and no sun-chairs or sun-beds. The little pool is fenced off right by the water-line by a glass fence which has a restaurant on the other side. Unless you like to swim in a small tub surrounded by lunch-eating spectators the pool is useless. Better spend your money on a smaller city-hotel and rent a sunbed at one of the nice beach-clubs. If you don't care about the pool, or come in the winter, this is a nice hotel with a great location, comfortable rooms, and very friendly staff.
May 7, 2013
Rated 1 out of 5 by Steph11 Not worth the money
I stayed at the Le Meridien the first week of September of 2013. The hotel is in a great location in Nice. This four star hotel is located over a McDonalds which in not shown in the hotel pictures. Inside the hotel the main lobby was dated and very small. I had a stand guest room that over looked the court yard. This room smelled, was very dirty and was possibly sprayed four bugs. The white walls were stained with some dark colors. The bath room was also dated and had either mildew or mold growing in the Conners. I will recommend not staying at Starwood Hotels especially this hotel while traveling out side the USA.
September 8, 2013
Rated 5 out of 5 by jworm Excellent
After having read a number of reviews after booking, we found the hotel excellent. From ODie? at reception who was incredibily helpful to the excecutive suite (yes we paid for upgrade after having used points) was magnificent. The dinner on the rooftop was the pick of the trip as was the view. service excellent.Had a massage ..excellent. Highly recommend.
November 2, 2014
Rated 3 out of 5 by Aslanyan This hotel has average features
The location is great but the amenities are not good, especially the food is not good
November 8, 2014