Rated 5 out of 5 by JCandSonia Very relaxing stay and wonderful service
My wife and I stayed 5 nights at the Westin Siray Bay over the Songkran holiday in a Discovery Suite with Pool access. Our objective was to relax, enjoy the weather, the view, the sunsets and that is exactly what we did, never left the room, so it should be noted that the hotel's public facilities or location play no part in this review.
A Pool access suite means that one can step out of the balcony onto your own private section of a shared pool which extends across in front of 4 rooms. The ocean and sunset views from the balcony and the pool were so great we ended up skipping the Platinum Happy Hour, which did not have much choice in terms of selection, to just watch the sunset from our pool.
Employee's attention was superb, with particular thanks to Mr. Alexander Lopez, Guest Experience Manager, who was proactive in granting our wishes, made sure our stay was memorable and provided outstanding platinum recognition. A forgotten valuable was promptly returned by the Service Express staff after we checked out and we are grateful for it. Special thanks to the cleaning ladies as well who were so sweet, efficient and attentive, we loved all of them.
Overall a very nice stay, cannot wait to return.
20 Апрель 2014 г.
Rated 5 out of 5 by AngelAngie Excellent Hotel
Beautiful hotel and nice view with good service and facilities.
2 Апрель 2014 г.
Rated 5 out of 5 by Dmitry1978 Romantic week
We chose this hotel for a romantic trip after the wedding. We were very happy with the choice . The hotel is just created for the romantic . Large and comfortable grounds, friendly staff, great food , lots of pools . Proper planning of the territory , allows to feel secluded and calm throughout. Of the downsides of the hotel is worth noting otstutstvie nice beach ( in the sea almost nobody swims ) remoteness from " tsivilitsatsii ." To good beaches have to go about 40 minutes longer. Phuket town is relatively close . In walking distance to the hotel is a Buddhist temple and a forest with monkeys .
18 Март 2014 г.
Rated 5 out of 5 by Davidt1978 EXCELLENT
Everything excellent: staff + hotel room + food + services + quiet place + proximity of pier.
The only drawback would be maybe the quality of the sea water, not so transparent and blue.
6 Март 2014 г.
Rated 5 out of 5 by linajarad a piece of heaven
This is the best resort i've ever stayed at- and i've traveled quite a lot. very comparable to my experience at Banyan tree for a very good price. The way the hotel is designed assures privacy at all times. The food was delicious and you could also walk along the beach to the local restaurant for some authentic cheap meals. It was our honeymoon and the best surprise was the upgrade we received upon arrival. I will definitely come back and stay for much longer time.
25 Февраль 2014 г.
Rated 5 out of 5 by XiaoDing Hotel has great features
Well planned and laid out with fantastic sea views from all rooms, resort very clean and tidy with well maintained facilities, staff very courteous, pleasant and helpful with management ensuring you have a pleasant and enjoyable stay.
Some restaurant menus could be a little more varied, but generally food and beverage was of a high standard with good service.
12 Февраль 2014 г.
Rated 5 out of 5 by PEPP Great time in Phuket
The new Guest experience manager Alex (sorry if I got your title wrong Alex) bent over backward to help us during our stay. It was his first day on the job and it's obvious that he deeply cares about his guest experience. As a Platinum SPG member, the upgrade to the suite was really nice. I'd also strongly recommend the preferred guest happy hour which is currently from 6-7:30 PM.
We had a great time and are sorry to be leaving!
Parrish and Stacey
11 Февраль 2014 г.
Rated 5 out of 5 by streetster Lovely sea view, very relaxing holiday
As a plat member, we were given a free upgrade to the pool villa and the service right from the get go was excellent. The villa has all the amenities, a little pool, unbeatable view and generally nice and modern. We checked out the gym as well, had a little thai boxing class free of charge and overall had a very enjoyable stay. The location is not near town but that doesnt affect us as we have been to Phuket many times and just wanted to relax and chill.
5 Февраль 2014 г.