Rated 5 out of 5 by nodstar THE BEST
What can i say
The room was excellent
The food was excellent
The pools were excellent
But most of all the staff were excellent
17 février 2014
Rated 5 out of 5 by Sam32 A great stay
We had a really great family holiday here. It was so pretty, and my children, aged four and seven, really loved the pool areas and the aqua play zone. I especially appreciate the efforts the executive chef made to successfully accommodate the multiple, severe food allergies of my children during our stay.
9 janvier 2014
Rated 5 out of 5 by nkotb2012 Best Resort in Port Douglas
Was blown away by sheraton Mirage Resort my expectations were wow !! The staff were amazing don't know who to compliment first. But waitress Jullada her service and chef dylan at night buffets was the best loved his food and service sold us to come back ! The resort facilities are wow so clean from rooms to outside pools the whole resort ! The service was 10* we loved every moment every part of our stay would highly recommend sheraton to anyone. Thank you Sheraton and all staff for making our holiday a memorable one we are so happy that we chose this place loved our stay it was phenomenal thank you again. Returning guests again next year :)
6 janvier 2014
Rated 5 out of 5 by DGTC The best swimming pool I have ever seen, best breakfast offered, courtesy of staff excellent
One of the best resorts I ever stayed at, the atmosphere, surroundings, staff friendliness and service standards are impeccable, I suppose the location has a lot to do with it, credit to the Management for the efficiency and courtesy provided.
13 décembre 2013
Rated 5 out of 5 by Tracey271 The staff are so friendly and accommodating
The interior of the hotel does need an update which I believe will be happening next year however the outside, location and other facilities certainly make up for the early 90's glamorous interior.
2 décembre 2013
Rated 5 out of 5 by Blue555 Another enjoyable stay
We have stayed here a few times before. Once was over Christmas with relatives from UK. Another time for a Wedding Anniversary. Last week our stay was only one night as we were meeting old friends off .the Diamond Princess and we live only 40 minutes from the hotel. Our room with lagoon view was excellent. The bed was very comfortable, there was lots of storage, the bathroom was spacious and the hotel room had a lovely view and was so spacious it was like an apartment. We think the Starwood Program is very worthwhile.
30 novembre 2013
Rated 5 out of 5 by Melissa25 Wonderful relaxing escape
We recently stayed in a Mirage Garden room, the room was very spacious, quiet, clean and comfortable. The extensive pools and the pool bar were exceptional, the staff were friendly and helpful. I understand many describe this resort as tired and old but we found it to be fantastic. Thanks to all the staff for giving us an awesome holiday.
20 novembre 2013
Rated 5 out of 5 by Fast4wd The staff service was excellent
Thoroughly enjoyed my stay and found all the staff to be extremely helpful, friendly and made me feel at home, particularly those from guest services, but also the amazing staff at the Ocean Breeze Bar. So much so, I wanted to spend most of my time at the resort.
20 novembre 2013