Rated 5 out of 5 by Reflection2012 Hua hin
A luxurious resort with wonderful facilities.
Friendly staff and very attentive especially at the beach restaurant.
Easy to travel via shuttle to Hua Hin.
the only downside was a large group staying which I would have preferred to have been pre warned about.
October 31, 2012
Rated 4 out of 5 by Stanleyhk Very good facilities and customer service
The facilities are good and the swimming pool is impressive. The staff are friendly and polite. in particular from the front desk staff called Wilaiporn, she is very helpful and showing a caring attitude which make our holiday fantastic.
June 25, 2013
Rated 3 out of 5 by CGer nice, great, deplorable
The facility was very nice and very clean.
The staff were all great - friendly and professional.
Charging for internet access is deplorable. I still can't figure out why hotels are now trying to charge for internet access. One of my biggest pet peeves.
October 27, 2012
Rated 4 out of 5 by Joni Wonderful and peaceful hotel
Stayed at the Sheraton Hua Hin over the New Year period. Superb hotel with friendly staff and excellent food.
Shame about the location, although there is a frequent shuttle bus into town and back to the hotel at frequent intervals during the day.
February 14, 2013
Rated 5 out of 5 by Jon99 This hotel has great Customer Service.
The service at the Sheraton Hua Hin was world class. In particular, Miss Malinat was exceptional. She immediately attended to us as soon as we arrived and allocated the most amazing poolside room. I cannot thank her enough for an amazing weekend!
November 18, 2012
Rated 5 out of 5 by JackieJackie Wonderful Resort and Excellent service
Sheraton Hua Hin Resort & Spa is one of my favorite Starwood properties in Asia. This is my 9th or 10th visit to this property. I love the location ,Lagoon style pool, Food and Beverage. The staffs are professional and friendly. As SPG Platinum, I got upgraded to Lagoon Access Suite. The room was nicely decorated and offered direct access to the lagoon style pool. The breakfast at The Deck Restaurant was outstanding. Also, Luna Lanai offered great foods and seaview. Overall Foods and beverages experience at this resort were excellent as always. The day I checked in, I was very surprised when I entered to the room. There was a beautiful roses bouquet on my bed and the welcoming message on my bed "Welcome back home". I would like to say Thank you very much to May (Guest Service Manager) & Nam (SPG Champion) ,Front Office Team and Hotel Management Team. I'm very appreciated what you have done for me & my family. It makes me feel like "Home Away From Home". Overall experience of the resort is beyond my expectations. I'll come back here in April.
March 3, 2013
Rated 5 out of 5 by MikeF Conference
First Class Financial Group (Australia) held their annual conference at Sheraton Hua Hin, with over 90 attendees. The hotel's facilities were excellent and met all our needs. Staff and management went to great lengths to ensure satisfaction.
September 17, 2012
Rated 5 out of 5 by Gcarm Hua Hin Resort
Just a short 2.5 hour drive from Bangkok. Great resort style hotel especially for families. Fabulous pool which circles the resort. Great choice of restaurants.
August 5, 2013
Rated 5 out of 5 by aot2012 Best memories from sheraton
This hotel has a lot of happiness to my family. Everyone politely greeted the staff. Room and swimming pool were excellent. The holidays and family, especially my wife and my son is full of happiness, I would definitely go back again
November 4, 2012
Rated 5 out of 5 by billy22 This hotel has great staff and facilities
From check in right through to the day of departure the staff and facilities were exceptional. Martin the GM was very welcoming and friendly. I would recommend
this hotel to all my friends and business colleagues. Great experience.
September 16, 2012
Rated 5 out of 5 by KRU23 Worth a trip
My husband and I went there for the first time (I was there before for company event) and Sheraton is always my first choice before other hotels, and we loved it! Worth a trip especially with a family or newly wedded : )
May 7, 2013
Rated 4 out of 5 by JITUL This resort is good BUT PROBLEM WITH VGE FOOD
I was on my family vacation, i found this resort very good for family ad kids, Very good pool, excellent spa and fitness center, Only has bothered me is a VEG FOOD, as i am a strict VEG NO EGGS NO FISH, got a very limited choice in breakfast and also in lounge for evening cocktails.........if you want INDIAN traveler to come to your hotel please start putting more VEG options in food, I have celebrated my wedding anniversary, IN AZIA food was really good, but again limited choice, the Nepali chef is a very good in cooking ad helped for my food. One thing was VERY UPSETTING is the travel desk we have booked a van for 6 pax, along with English speaking driver,they promised us for the same and at te time of sightseeing the seance was totally different, the the travel desk guy was REALLY RUDE, he least bother to keep his words, finally we have to complain to the LOBBY MANAGER and she manages to get the perfect van and a English speaking driver, IT WAS SHOCKING TO SEE SUCH A TRAVEL DESK INSIDE THE HOTEL, PL BE CAREFUL DEALING WITH HOTEL TRAVEL DESK THE GUY IS A CHEATER.
April 22, 2013
Rated 4 out of 5 by Bjorn Thanks to Nooki this is my favorite hotel1
The hotel is very nice in every respect and the staff, especially Nooki, is great. The whole hotel setting is very pleasant and the beach great for taking long walking trips.
July 17, 2013
Rated 3 out of 5 by ectkwna nice view
nice view and good location
September 4, 2013
Rated 5 out of 5 by Backe Holiday stay
Sheraton Hua Hin really was above our expectations in all respect. A very friendly staff, helpful and polite.
Room was excellent same as service at breakfast and in restaurants.
Would come back gladfully any time.
November 2, 2012
Rated 5 out of 5 by chris30 Fantastic hotel
The hotel is fantastic and deserves its 5* rating. The Lagoon swimming pool is superb. Its beach front location is excellent.This was just what we needed to chill out after the hectic stay in Bangkok city.
February 22, 2013
Rated 5 out of 5 by Icezzy Clean and comfortable
We have chosen sheraton hua hin as our first choice everytime that we visit hua hin. The staffs, room facilities and cleanliness have always met our expectations. Really quiet and peaceful place to stay.
February 21, 2013
Rated 5 out of 5 by Cartoon46 Excellent hotel with friendly staff at all levels
I was impressed by the greeting smile of the front desk with "Wai" manner on the check in.Room is equipped with all I need.Breskfast is perfect with various lines of choice.I will come back again.
April 8, 2013
Rated 5 out of 5 by Ning Great hotel
We enjoyed playing ping pong (table tennis), swimming in very nice swimming pool.
All staffs are friendly and have good service mind set.
we stayed as big family and we like this hotel very much.
November 1, 2012
Rated 4 out of 5 by Traveler118 Great pool and landscaping
I enjoyed the resort and it was very relaxing. The van to town was convenient. There were several things not working in both rooms I was in but staff was helpful in trying to resolve the problems.
December 4, 2012
Rated 5 out of 5 by SNataya I love this hotel <3
Everything awesome, absolutely Beautiful hotel with Super Excellent Service from start to finish!!
August 5, 2013
Rated 5 out of 5 by kai945 Huge fun of children hotel
the most perfect place to stay for every children. lot of activity to do in any aspect that child want to do.EX:swimming drawing building sand castle. I'm not hesitate to stay here
March 28, 2013
Rated 5 out of 5 by mam62 I love this hotel.
At lease once a year I have to spend my vacation in this hotel with my husband.
We love everything in this hotel, atmosphere,
lovely people, swimming pool.
Hope to be there soon.
March 27, 2013
Rated 5 out of 5 by larry235 i like the gym course
the pool is creatively designed with fun. the staff are very very warm and helpful. what i like most is the gym course. yoga, thai boxing, fit and firm, etc. i like every item there.
October 10, 2012
Rated 5 out of 5 by DC23 Nice facility!
Sheraton Hua Hin is located a bit out side of Hua Hin, but it is convenient to commute to town with the hotel shuttle. Great facility and many selections for breakfast!
January 28, 2013
Rated 5 out of 5 by Houssamh Beach
Beautiful resort, very relaxing.
Perfect for a romantic week.
August 9, 2013
Rated 5 out of 5 by Audy This hotel is excellent in service mind.
I feel warm welcoming when I contact at the counter. When. I go to HuaHin again I recognize to Sheraton first.
July 15, 2013
Rated 5 out of 5 by Beha one of our favourite hotels in Thailand
this is the perfect place for families or couples to relax and enjoy. perfect friendly service, excellent management. the pool and garden are superb! so is the spa.
September 18, 2012
Rated 4 out of 5 by Longing4Asia Excellent service and quiet
My first impressions were very favorable. The hotel was very luxurious and welcoming. The check-in process was one of the best. Philip was very informative and provided a great welcoming experience. The rooms were very pleasant. I traveled with my wife and three children. We had adjoining rooms that were spacious enough to accommodate us very comfortably. We got upgraded to the lagoon access rooms which meant that the pools were accessible from our patios. The pool traverses around the entire property. There is a beach there but it is very rocky and the beach area is narrow. If you're looking for beach activities, you'll be disappointed. We spent less than five minutes of four days on the beach. The property is about 20 minutes from town so you'll need transportation. For groups of less than 5, use the hotel shuttle. While you are limited by the schedule, it is more comfortable and no haggling. While I would like to give this hotel a higher rating, they did have some issues. Housekeeping was inconsistent with the amenities and replacements. I had to ask for hand towels one night and it took two tries before I got the right towels. Another time, we had to ask for cotton pads which was hard to communicate to the Guest Services. Breakfast was another issue. As a Platinum member, I am given two breakfasts per day. The first couple days were fine as the staff knew that but on the last two days, the hostess insisted that I did not have breakfast included. I had to tell them to check with the Front Desk. They didn't stop me but their records need to be better. Check-out was the worst experience of this visit. While the staff was pleasant and worked hard to correct their errors, I was disappointed it took so long. The hotel, incorrectly, tried to charge me for "Cash and Points" when it should have been Points only. After a couple calls, the clerks removed all the room charges. I wish I could give five stars but the little issues prevents me from doing so.
October 5, 2013
Rated 5 out of 5 by s6ufpb Wonderful Experience
This property was recommended to us by friends. We found it to be even better than we expected. A wonderful experience and a wonderful time.
We will be back.
February 4, 2013