Rated 4,5 out of 5 by 245
Rated 5 out of 5 by Juniorrambo Surpreendente
As instalações são excelentes. Quarto e varanda com grande espaço. Tudo automatizado. Serviço excepcional. Todos simpáticos e dispostos a ajudar. A culinária do restaurante anexo J&G tb dispensa comentários... Excelente!
25 de Novembro de 2013
Rated 5 out of 5 by HelenB Fabulous Stay
This is the third year in a row we have stayed at this resort. It is a beautiful hotel and setting. Very convenient location with Bal Harbour Shops across the street and access to restaurants and shopping. The only issue we had was that the service was spotty. One night we called for turn down service and waited an hour and finally we called back and cancelled because we wanted to get our children to sleep. Another time we called to ask for shaving cream to be brought up, nothing ever came. Food service got our order wrong another night. For $1,000 per night…anything less than perfect is unacceptable. Wonderful hotel in general, perfect rooms, but not sure it's worth it's price tag.
19 de Abril de 2014
Rated 5 out of 5 by RMKBalt Great hotel
Loved the amenities. It would be nice if there were water sports, etc.
18 de Abril de 2014
Rated 5 out of 5 by Lloyd1971 Incredible Luxury Retreat
This may be the best of Starwood's properties in the United States! Beautiful resort property, luxurious rooms, awesome spa, and a top-notch staff combine to make the St. Regis Bal Harbour a perfect destination. In room dining and butler services were fast and the food was great. The Shops at Bal Harbour are extremely close - just steps away. We can't wait to return and maybe bring the kids (there is a separate family pool area away from the secluded adults only pool).
10 de Abril de 2014
Rated 5 out of 5 by noelgt total peace and tranquility
excellent service in all area of servoice. special mention to Giselle Mueller, Concierge. she was fantastic by deliverinf top notch customer service. the from desk was also very efficient and cordial.finally the breakfast staff and the attendants at the entrance were all gtreat in making my stay very enriching.
8 de Abril de 2014
Rated 5 out of 5 by MiamiSun Amazing service. Best F&B. Lots of privacy.
With the amazing service from every outlet, it is a pleasure to just stay on the property and enjoy the exquisite food and great selection on wines.
Since the property has his places to just sit back and relax it is the best place to just blend in, if you are looking for a place not to be recognized.
7 de Abril de 2014
Rated 5 out of 5 by Kelley711 Outstanding!
We had a wonderful, relaxing stay in Bal Harbour. Everything either met or exceeded our expectations. The staff was always courteous, polite and prompt. The only slip up the entire week was that our room was not ready for us to check at nearly 4:00 in the afternoon. We did not have access to our room until 6:00 that night. I will say, they apologized many times, sent a dessert treat to our room and gave us points credited yo our Starwood account. We appreciated their attention in the matter. The only other issue I would add is that the menu and drinks are quite expensive, although delicious. Fortunately, there are many dining alternatives to take advantage of nearby.
29 de Março de 2014
Rated 5 out of 5 by BillOC The Ultimate Suite!
We were upgrade to the Ocean Front Suite. What a great surprise and celebrating our birthdays it couldn't have been better. Butler service to Front Desk were so gracious. The view was amazing.
28 de Março de 2014