Rated 5 out of 5 by okepat64 A Beautiful Resort with Outstanding Service
We just spent a week in Bali at the St. Regis and can't say enough good things about the resort, staff and the experience. From the wonderful meet/greet service at the airport on arrival and departure to the gracious staff we met throughout our stay, the St. Regis Bali is a 5-star experience. We reserved a garden villa which was beautifully furnished, very private and had its own pool. We were a short walk from everything at the resort - the beach, the pool, the amazing lagoon, the restaurants, the spa and a well-equipped gym. The property has a beautiful, well-maintained beach and there is a stunning swimming spot just a short walk away. The St. Regis offer a number of restaurants on the resort and we sampled them all. We had great food and service everywhere, except for a burger that they serve well done, as fully disclosed on the menu. I should have known better - I'm a medium rare kinda of guy. The breakfast buffet lives up to its billing - anything you could ever imagine, daily specials presented at your table, lots of fresh juices and smoothies and plenty of staff to take care of you, all with big gracious smiles. The butlers and concierge were very helpful with recommendations for activities, ground transportation and restaurants. Our special thanks to the Chief Butler Carlos and Butler Amos - they took such great care of us. While the room rate is not cheap, your rate will include things you'll pay extra for at many other high end resorts: airport transfers, breakfast, wifi, bottled water, even diet cokes at breakfast. It certainly takes away the nickel/dime feeling that i've had at some other 5-star resorts. We'd happily go back.
October 3, 2013
Rated 5 out of 5 by WY89 Better than great
Having great experience and cozy hospitality from all staff
September 28, 2013
Rated 5 out of 5 by santri1969 Heaven on earth - perfect experience
We visited the St Regis Bali in Aug 2013 and found the resort to be perfect, great service, incredible staff and facility - could not be better, highly recommended, we will surely come back many times.
September 27, 2013
Rated 5 out of 5 by Iwi0612 Beyond 5-star Service
If I say by paying so much, luxurious airport transfer is a must... well that's not always the case. But the experience I had with St Regis was just beyond luxurious airport transfer. Airport pick up was quick, the car had already waited for us (we did not have to wait for the car to arrive from the parking lot) despite the fact that our plane arrived late. Hotel check-in experience was another thing. Upon arriving at the resort, I realized that I had left my wallet (that's all I remember) in the plane. The staff quickly called up their stand-by officer at the airport to deal with lost and found. I was panicking but they made my check in experience so swift before I knew it, I was already escorted to my room. Less than 10 minutes in the room, Nizel, the staff at front desk called me up to inform me that they did not find wallet at lost and found instead, they found car keys on my name! (which I did not realized I had left it as well) Subsequent;y, they tried their best to collect the item without my presence in lost and found, and they did. I had my car keys delivered to my room in the late afternoon. Then the rest of the experience just adds on to the excellent service level. Landscape, interior and the gourmet deli is one to be well regarded. Additional WOW factor: the breakfast experience... you name it: river lobster egg omelet, steak and omelet, 'Bali Marie' moctail...delicious waffel (seldom do I find good waffel nowadays) etc etc. Last.... back to airport.. and the airport staff who was the same guy who picked us up, dealt with lost and found, checked us all the way through (his name is Budi by the way).
September 24, 2013
Rated 5 out of 5 by brianlois Unforgettable Resort and Wedding
We are very happy that we chose the St Regis Bali for our wedding and to start our family vacation. This was our 3rd time back to this resort. Each time I am reminded why this is my favorite island and resort. It was a pleasure working with Dwi to plan our wedding. She was very helpful and prepared for every event. I never had to worry that something would be missed even with all of our special requests. Carlos also went above and beyond his duties to make sure our wedding was flawless and our guests were taken care of. He surprised us with many things during our stay and felt like part of the family. We would not have had so much help and support at any other resort. Our butler Andi was so friendly and accommodating. He always appeared after breakfast to drive us back to our villa and checked in with us throughout the day. Everyone at the resort make us feel so welcomed and at home each time we visit. The rooms are spacious, comfortable and clean. We have been able to stay in the Gardenia Villa, Lagoon Villa and Strand Villa. Each has something different to offer but our favorite is probably the Gardenia Villa because of the privacy. The lagoon pool is HUGE! Breakfast is the best we have ever had. You can order anything off the menu and they always bring dished around for you to try. I believe the new airport and bypass roads will be complete this year which should speed up travel. Can't wait for our next visit!
September 20, 2013
Rated 5 out of 5 by Scottrick One of the best hotels in the world
I've stayed in my share of luxury hotels, but this one easily ranks in my top five. From the delicious breakfast and attentive service to the plush accommodations and public areas, the St. Regis Bali makes every effort to anticipate your needs. Although 60% full during our stay, we felt like we were the only guests. It was a perfect start to our honeymoon.
We had one issue during our stay when, on our third night, there was construction noise in the hallway. It really was not too bad, but the manager immediately appeared at our room and offered to move us to a villa. It was the best possible solution to the issue.
Be aware that the resort is somewhat far from the busy areas like Ubud. This was fine for us because our intention was to spend our days by the beach at the hotel and do nothing. The concierge did an excellent job arranging a driver on the one day we ventured out, and complimentary transportation to/from the airport makes up for the long drive.
September 19, 2013
Rated 5 out of 5 by Lauren1979 Very wonderful place.
Room condition was very excelant to stay there.
Butlers were very friendly & kind.
The best place I've ever been.
Learning center's staffs were took good cafe of my son, therefore we were comportable.
So, I will recommend St.regis to my friends who want to travel on Bali.
September 19, 2013
Rated 5 out of 5 by jsbird2 One of my luxury experiences in my life.
I stayed at this hotel for 6 days during last April with my wife. It was the incentive trip of my company. Briefly it was a fantastic, luxury and enjoyable experience for us. Especialy I can't forget eating beef with labster at buffet resterant in every morning. It was awesom!. I would like to reccommend to anyone who want to have a relaxed vacation. Never forget it.
September 17, 2013
Rated 5 out of 5 by Sasa30 St. Regis did exceed my expectations.
Excellent food and beaches. I enjoyed my stay in St. Regis and definitely will come back again.
September 14, 2013
Rated 5 out of 5 by zerogod so lovely
It's really lovely stay. thanks
September 12, 2013
Rated 5 out of 5 by Rocdoc Unparalleled Beauty Coupled with Exemplary Service!
Spent our honeymoon at this lavish retreat. I cannot begin to express what an amazing time we had. We stayed in a lagoon villa, highly recommended. The grounds of this resort are gorgeous, with the tranquil flow of water at every turn. Never felt crowded, and the attention to detail is unsurpassed. The extremely high level of service permeates every aspect of the resort from the gardeners to the resort executives. The included breakfast buffet , (lobster omelets, are you kidding!), as well as any dining experience in the resort is exceptional. Want to know what it feels like to be treated like royalty? Visit the St Regis Bali!
September 9, 2013
Rated 5 out of 5 by Lillian305 Luxury all the way!
The hotel grounds are very well maintained with lush gardens. The salt water lagoon is so nice and relaxing, my boys loved it and want to go there everyday! Our plunge pool suite is spacious and the decor is beautiful. The staff were very attentive and helpful! We all enjoyed our stay at the resort and look forward to our next stay there!
August 28, 2013
Rated 5 out of 5 by jcc209 An excelent hotel with atention to every detail
Professional, eficiente and warm staff that makes you feel welcome and taken care off.
My thanks to all the staff that made a wonderful into an unforgetable stay.
August 27, 2013
Rated 4 out of 5 by Kaisei25 Great experience, but may not be as much friendly for kids
I've been to Bali number of times, and Room/facility quality is the highest among the others.
One impression which my family received was hospitality can be further improved as no service is proactively provided 'unless we ask' + didn't experience much attention to kids as similarly experienced in other resort like Ayana.
However, any services 'asked' were beyond perfect, and food/facility was much better than other hotels. Tks!
August 27, 2013
Rated 5 out of 5 by DanielZH The MUST RESORT to stay in BALI - BEST RESORT in Bali
Stunning location, georgous suites and resort facilities. Very friendly, attentative and knowledgable staff in every area.
The Kayaputi fine dining restaurant is just perfect for an outdoor dinner overlooking the Indian Ocean.
The private beach is a dream. The Remède SPA offers fantastic treatments and the gym is perfect to keep in shape.
The St. Regis Bali is truly a luxury resort where you feel welcome and all the staff take care of you in a very personal way.
The St. Regis is the resort to stay in Bali.
August 19, 2013
Rated 5 out of 5 by Seoul61 Excellent
I believe it will be hard to find another hotel with such attention to the details,courtesy of the stuff,facility.,beauty of the landscape.
I must admit that the highlight of this hotel is the butler service which is perfect in every details.
We felt like to be at home .
August 18, 2013
Rated 5 out of 5 by cucu1965 Just wonderful
Another fantastic stay at the St.Regis Bali which is in my view one of the best hotels in the world. Everything is just perfect - but I just want to mention the Kayu Puti restaurant, had there dinner twice and it was outstanding. Also I should mention the hotel management and staff which did all they could and more to make us happy. Regretfully we had to leave but we'll come back!
August 15, 2013
Rated 5 out of 5 by santoso60 Best resort/hotel in Bali
We really enjoyed our stay and St. Regis Nusa Dua is certainly the best resort/hotel in town.
August 15, 2013
Rated 5 out of 5 by Mgupta123 Fantastic Property, Location and Staff
We came here for our honeymoon and the staff at the St Regis Bali took great care of us! From the seamless check in process to the attentive butler service, we left very impressed.
The Garden Villa we stayed in was spacious and beautiful. The private pool was a great addition. The property location was fantastic and the private beach was the best one we had seen in Nusa Dua. Hotel amenities were great and having access to morning yoga, tai chi and meditation classes was superb.
Overall, a great experience.
August 12, 2013
Rated 5 out of 5 by EmB123 This is what dreams are made of
We spent five nights at the St Regis Bali Resort on our honeymoon. We could not have asked for a better time. The resort is magnificent, with beautiful accommodations, lovely beach, the most amazing lagoon to swim in and great food! The staff were incredibly friendly and attentive - Carlos and his team of butlers were fantastic. I cannot recommend this resort highly enough.
August 6, 2013
Rated 5 out of 5 by Grant112233 This hotel has the most wonderful staff in the world
We had a wonderful time in the St Regis Bali and we are spoiled for life! The strand villa, the beach and the lagoon and the butler service are awsome!!!
We also enjoyed your great breakfast and dinnerbufet !! We love all the well trained people who do their job with dignity and love ! thank you all !!! we give you a perfect 10 !
August 3, 2013
Rated 4 out of 5 by mfmw Fantastic Hotel To Relax
Plus - too many to name but top of mind include the incredible rooms, friendly service, exclusiveness, facilities, food etc. My 3 "requests" were all accommodated.
Minus - location wasn't the best so it's a trade-off for exclusivity, staff were friendly but a few requests were lost in translation, ridiculous price for sea sports.
August 3, 2013
Rated 5 out of 5 by Rich2809 Stunning
We loved this hotel. Beautiful, relaxing and very friendly.
Great food, just a relaxing fun place to be.
Spa was also very good.
August 2, 2013
Rated 5 out of 5 by Jocks88 The true Balinees experiance
Great food & Service and loved the Lagoon pool and the private beach.
July 17, 2013
Rated 4 out of 5 by Heidi71 Mixed review
Whilst we loved this hotel overall it was disappointing that the level of service was not consistent throughout our stay. We were also disappointed that we had to move villas after one night when they started renovating the one next door and it transpired the noise would be continuing on all week.
July 8, 2013
Rated 5 out of 5 by DIPS512 Excellent service
This is my first time live in ST. Butlers are warm and kind, the dishes in restaurant make me can't stop order more and more. You're breakfast might be best in BALI. Thank you for giving us memorable days in BALI for honey moon.
July 4, 2013
Rated 4 out of 5 by Balitraveller12 Bali traveller
First time at St Regis. Room size was great for entire family. Airport arrival service was excellent (no waiting in lines for visa etc)
Room service menu poort.
Service at the hotel was pretty average though considering the status.
No water at pool which was strange as many others provide it.
Breakfast orders were always wrong etc. Simple stuff.
July 4, 2013
Rated 5 out of 5 by VivianKPL Very very good
Room is very nice. Service also very good.
June 26, 2013
Rated 5 out of 5 by Ireneirene Great service and ambience
I would definitely recommend this hotel. It has great views and features and great service as well. The staffs were polite and helpful throughout our stays there. The villa was superb!
June 25, 2013
Rated 5 out of 5 by ellysia87 Amazing!!
It was my first time staying in St. Regis Nusa Dua. And everything was beyond my expectation.
Start from how elegant the interior and exterior design was, the 24/7 cheerful yet helpful butler, the super size suite room, compliments and facilities including the salt water lagoon, turtle hatchery, restaurant with its extravagant dinings, beautiful beach also the daily exotic fire dance, all is memorable and at the top notch.
Definitely will come back to St. Regis and recommend to my colleagues!
June 23, 2013