The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

  • Kawasan Pariwisata Nusa Dua Lot N2
  • Nusa Dua,
  • Bali
  • 80363
  • Indonesien
  • Landkarte
 

Zimmer & Preise

Schließen

Kinder pro Zimmer

Diese Angaben ermöglichen es uns, die besten Zimmer für Sie zu ermitteln und Ihre Ankunft entsprechend vorzubereiten.

Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Hinweis: In diesem Hotel gelten Gäste bis zum Alter von 12 Jahren als Kinder. Bitte passen Sie ggf. die Anzahl an Erwachsenen und Kindern an.
Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Für Familien

In jedem Zimmer finden maximal drei Erwachsene (mit einem Zusatzbett für eine dritte Person) oder zwei Erwachsene und zwei Kinder Platz. Für zwei Kinder bis 12 Jahre ist die Übernachtung in den vorhandenen Betten kostenfrei, sofern sie das Zimmer mit einem zahlenden Erwachsenen teilen. Für Zusatzbetten und Kinderzusatzbetten können zusätzliche Gebühren anfallen.

Mindestalter

Gäste des Hotels müssen mindestens 17 Jahre alt sein, um sich anmelden zu können. Minderjährige müssen von einem Erwachsenen begleitet werden.

Rated 4.5 out of 5 by 284 reviewers.
Rated 5 out of 5 by Like it's name.. A luxurious laguna The staff at the hotel are very very friendly and try to accommodate all your requests. Rooms are big, spacious and clean. Though maybe a slight refurbish or rejuvenation due to age would make the room and bathroom better. As for it being a hotel on a beautiful island paradise, the pools and beach do just that. It's location is slightly further away from the "hot spots" in Bali, however I feel the security in Nusa Dua (the area where the hotel is located) is tighter and much safer compared to the other areas. June 20, 2012
Rated 4 out of 5 by Laguna From the time I arrived the staff could not have been more attentive, lovely people, great facility, good food and cold beer. Nothing more to say, lovely time time there. June 1, 2014
Rated 5 out of 5 by A resort for leisure % relaxation The Laguna is a tranquil resort with huge lagoon pools . Although occupancy rate was very high, it seemed that there were less people in the resort, in other words, the resort very quiet and of course provide your privacy to enjoy your time there. Breakfast buffet very nice & good taste. Staffs always greet guest with smiles.Some/ most-parts of the resort's outdoor areas are quite shady, (therefore) it was so nice to spend most of time at beachfront cabana ! and so did at sunbed even near the lagoon pools November 6, 2012
Rated 5 out of 5 by An outstanding holiday hotel the upgrade to a suite made the room exceptional but we really missed the lagoon view. room 110 has passing traffic and no privacy. But everything else made our stay excellent. Suggestions from us are for the team to examine food quality(temperature) at Cornerstore Deli but in all other restuarants quality and service was excellent.Beach, pool, lagoon were always looked after and lounges etc are very comfortable. We have visited Bali more than 20 times but never before stayed at Laguns. WE WILL RETURN June 23, 2012
Rated 5 out of 5 by Idyllic sanctuary My husband and I had an outstanding stay at this property. Every staff member was gracious and attentive and clearly strives for excellence. There are many areas for outdoor privacy, married beautifully into the lagoon setting. A particular highlight was the dining experience at the Amana restaurant, and this was in a large part due to "Wira", a wonderfully efficient and enthusiastic waitperson. The SPA centre is completely beautiful and the lovely and able Astrid is perfect in her role there. June 3, 2012
Rated 5 out of 5 by Perfect place Travelling a lot around the world. Most business. Used to luxury hotels and places. But this hotel with extremely friendly staff offers everything you want. Luxury, quietness, many good places to eat.... Can't be better!! May 23, 2014
Rated 5 out of 5 by This hotel has great features Quality staff, perfect ambience, nice view of the sea, lagoons surrounding the building, etc. May 30, 2014
Rated 3 out of 5 by "One drop of poison infects the whole tun of wine" It is amazing how one senior staff member of this excellent property can instantly destroy otherwise a wonderful experience in The Laguna Hotel. Stayed there for 5 nights in April and 2 nights in May (2014). Positives Good location, beautiful property, comfortable rooms, terrific breakfast buffet, great polite and responsive staff Negatives Well, there is only one - the duty manager, who basically showed me a middle finger (figuratively speaking) all while smiling. I asked her for the reason why she had suspected me of being some sort of thief/criminal the day before when I approached the reception because my key would not work. Oh boy, the attitude she gave me while explaining the reason can only be described as a "virtual middle finger". I do understand the security measures that hotel might have put in place, but my mere questioning the reason should not have been met with this kind of attitude! A clear sign of a person who should not be in customer service. May 11, 2014
Rated 5 out of 5 by As good as we hoped for Lovely hotel - best we saw in Nusa Dua. We upgraded to a lagoon access studio as we were staying 13 nights, which was worth the extra. Beautiful grounds and pools, lovely people. Really nice atmosphere. Great breakfasts. One big BUT...but the price of wine/alcohol is bordering on the criminal, and certainly caused us to eat out elsewhere in the evening, whereas we would have been happy to stay at the hotel for a few more meals. That was the only drawback but a fairly significant one. November 6, 2012
Rated 5 out of 5 by Great choice... by us. My wife and I were toying with returning to the hotel we stayed at previously in Nusa Dua but took a recommendation from my sister to try out The Laguna and we're glad we did. Fantastic rooms, multiple pools to choose from, great staff, wifi throughout the resort, handy location, nice and quiet (certainly not as insane as Kuta). The only downer was the buffet meal we had on the first night was not up to scratch and the price of drinks/food around the pool was ridiculously high. September 10, 2012
Rated 4 out of 5 by Relaxing break My biggest gripe about the hotel was that it did not have much toddler friendly activities going on. But having said that their pool and lagoon beaches are extremely kid-friendly. The food was good and reasonably priced. Highly recommend the gelato at the cafe and the spa. Wonderfully nice staff. The rooms are dated (atleast the one we were in) but well-maintained. If you plan to laze in the beach in luxury and just take it easy and still be wallet-friendly this is the place to March 28, 2013
Rated 3 out of 5 by Disappointed Requested a high floor NON smoking room was given floor 2 and smoking room. After complaining was immediately moved to what was first requested. As a SPG member and we have stayed 7 months before in Laguna thought you would have known our preferences. Not a brilliant experience as we had to repack and move ourselves. Our fruits never arrived in our room . Asked for prices for our stay sept 2013 only to b emailed a higher price than available on website. So much for loyalty! June 1, 2013
Rated 3 out of 5 by Very average, definitely not Luxury The check-in took too long and the receptionist haven't given information on Wi-Fi in the rooms and breakfast. The room doesn't have tea-coffee amenities. Not kids friendly - my 10 y.o. son was not allowed in the gym for simple exercises. No kids facilities. The kids menu is unedible - we ordered pasta which was too spicy even for adults. Generally food is not good. I did go to SPA, asked for strong massage, they did very gentle one - so it was just another waste of money. September 11, 2013
Rated 3 out of 5 by Wasn’t met my expectation Upon arrival the hotel failed to pick us up from the airport with the limousine we arranged in advance. So we had to ask for help from W hotel staff instead, once we met the staff from Laguna they had denied arranging the limo, as our name wasn’t in the list. He called back and forth with the hotel to make sure we are their guests. This wasted us sometime. Arrival at the hotel, our booking that had been upgraded to the pool access room as a Gold Member had been downgrade to the original room. The front office manager said sorry many time for those things happened and offered us complimentary breakfast and transfer to the net destination in Ubud. The property looked a bit tired and really needs some renovation. The restaurant wasn’t that good, breakfast is OK but the seafood buffet offered very limited of choices. March 12, 2012
Rated 5 out of 5 by Jewel of Nusa Dua Superb Asian Hospitality at its best. A true Luxury collection. The property was awesome. Every one of the staff went that extra mile to make my trip a memorable one. May 20, 2014
Rated 3 out of 5 by It's average Wasn't very impressed with the place as the air con wasn't working properly the first night and the minibar fridge was leaking water. After being moved to another room the next day, I still had problems with the fridge not cooling any of the drinks and I ended up having to move it myself to another location with a working powerpoint. Maybe it was just a stroke of bad luck for me, but I really expected a bit more from all the reviews I have read about the resort. January 9, 2014
Rated 4 out of 5 by Fantastic staff, wonderful pools. Overall we enjoyed our stay, the best part of resort was the pools, we found a little quiet corner to sunbathe. The room was fine, but bathroom looking a little tired. Why only one sink when there us room for 2? The breakfast buffet was adequate, if a little uninspired, we would have liked to see more choice, after 3 days it became quite boring. Buffet dinner was almost the same as breakfast, we normally don't eat out of resorts on holiday, but did so here. August 12, 2012
Rated 5 out of 5 by This hotel has incredible tropical gardens. Definitely value for money.This resort is set in well advanced lush tropical gardens,I never have enough of, where you can enjoy birds sing all day long, while basking in the sun and swim in the largest laguna in Nusa Dua. Service and friendliness of the staff is beyond expectation.This was my third stay and many to come.Never had desire to try another resort. The Laguna is highly recommended by me to all I meet. March 15, 2014
Rated 5 out of 5 by Fantastic stay I loved our holiday at the Laguna and look forward to returning asap! May 21, 2014
Rated 3 out of 5 by there is not any apology we book a kingsize bed room before we go there,actually when we arrived here,the bed is combine with two bed,it just isa two bed room,and the card on table is not our name but some couple others,i and my friend don't understand if this room is ours,if there is no kingsize bed room the hotel someone maybe email us first,fine we decided to go to sleep since it's time o 12PM,but when we go to sleep we find there's some disgusting thing on the sheet,like some sewage or other dirty things i think,so this is the Room Cleanliness of the fivestar hotel?and the hotel someone asked if chang another room for us or we just sleep on this bed,i just cant believe what i just heard, and the time is actually 1AM,for all these things the hotel has no any apology,in fact, the hotel is beautful,but i just dont understand the cleanliness and the management, October 13, 2012
Rated 5 out of 5 by The name is their programm ! The hotel and the beach are one of the nicest places ever seen. Although there are many guests you has the chance to find a quiet place @ the pool area around the whole complex. Staff gives you the feeling as if they all are taking care only on your efforts. You never get the feeling they are stressed or dont like their work. They solve any problem for you 24 hours a day. If youre interested in comfort in nice surrounding just try this hotel ! July 27, 2012
Rated 5 out of 5 by Friendly staff and excellent gardens,pools & beach area We fell in love with The Laguna since our first visit in 2004. Nine vists later it always surprises us with new facilities or new initiatives to improve the guest experience. But above all the single biggest factor in us returning so many times is the staff. Many of the staff have worked at The Laguna since it opened in 1991 - their favourite expression to guests is "welcome home" and that is how we feel when we arrive each time at The Laguna. November 6, 2012
Rated 5 out of 5 by Most unfortunate part of my stay was when i had to say Good-Bye to the Hotel This was the BEST service of all that i have ever encountered with. all the way from the very first point of my arrival, with a very pleasant receptionist who checked us In to the bell mans who showed us step by step of the hotel area and things that we should know. to all the staff in the pool, in the bars with their great sense of hospitality makes you feel like Kings and Queens. I thank all of the staff to make this an amazing and memorable stay for me. There is nothing that this hotel could possibly need to make a change for good, but just to keep up this great service. sincere thanks to each and every of the hotel staff special Mr. Purna who made me a great journey, Ms. Putra who Made me feel like home, And finally honor of meeting the great and most hospitalized hotel GM Mr Mark who was present in the hotel lobby and greeting the guests. April 22, 2013
Rated 4 out of 5 by Relaxing and marvelous place. Beautiful landscape and nice facilities. Good food quality and responsive staff all over the resort. Although the problem of high humidity level in the roomd needs to be addressed. May be changing A/C for a more efficient one on removing humidity from the air and that is silent enough to not disturb sleep. April 20, 2014
Rated 5 out of 5 by Direct Lagoon access Loved this place! The direct Lagoon access from/to the ground floor room was very unique and exciting. The price was quite reasonable on April even with extra charge of $20 for the fantastic breakfast. May 5, 2014
Rated 5 out of 5 by Great facilities Laguna resort is my 2nd home after Jakarta. This year I have stayed at Laguna 15-17February taking my friend from USA to celebrate his birthday in Bali, 21-24th March for my friend's honeymoon and on 30th -1st April for my family gathering. I will always stay at Laguna and always reccomend my family and friend to stay at Laguna. Thank you to the excellent front office Manager, who are very sincere on my last visit with my family. April 2, 2013
Rated 5 out of 5 by Exceptional Resort Very happy with our stay at this resort. Staff was very friendly and helpful. Rooms were spacious and exceptionally clean. Food was very tasteful and well priced. The main lobby was beautiful in Polynesian style. Pools were fun and the beach, and view, was wonderful. Highly recommended. April 20, 2014
Rated 1 out of 5 by NO PARDISE – RESOORT NOT RECOMMENDED when looking for relaxing vacation in a nice atmosphere We were so unhappy that we decided to reduce our stay by 3 days - these days were fully paid by us!!! Your focus is Russians which is fine for you but does not comply with the way I am used to spend my vacations in the last 30 years. We were looking for a relaxing time at the beach , calm nights and international guests that demonstrate respect und social behavior. All that we didn’t find in your Hotel ... I am deeply sorry. January 11, 2013
Rated 5 out of 5 by Paradise in Bali The Laguna is located in the perfect setting, we had a Lagoon part sea view room with balcony on the 3rd floor which was ideal. The free Butler service provided was exerlent, in particular the Cornerstone Deli provided first class service at reasonable prices, all staff were polite and always willing to help. We will return next September and have recommended the Laguna to two of our friends who will book this year. March 24, 2013
Rated 5 out of 5 by Great choice for vacation! We are excited very much. Would like to thank everybody for taking care of our 10 days vacations. Our special thanks to Daria, (receprion) for her outstanding contibution to our wonderful stay. She arranged everything fast, professionally with pleasure and smile on her face. Very hospitable people everywhere.Mny thanks to Anton (receprion at villas), who was very attentive and always appeared when it was necessary. April 5, 2013
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