Rated 5 out of 5 by LisaF44 Rockstar Weekend
The W puts the Wow in Wow-factor.
We stayed here for a special anniversary and the weekend was more than I could ever have imagined. I have not stopped talking about the W since our return and have even blogged and spammed my social media network on how amazing it is!
We are not normally "resort" people and I took a chance by booking the W as a surprise for my husband. You have converted us - our challenge is to visit every single W hotel in the world now!
Thanks for an amazing weekend of rockstar luxury!
October 5, 2013
Rated 5 out of 5 by Piggybabe Hip and happening hotels for couple and family
Truly enjoyed my 3 nights stay there.. Booked a wonderful room with 2 queen bed. Room is huge, around 64sqm with spacious bathroom and balcony. Love the open concept bathroom!!
The only downside I guess is the view from the balcony. I was expecting a garden view, but somehow there's no garden. Instead, there are construction going on around the area. So certainly not a good sight from the balcony.
Location is great, walking distance to few beach clubs ( Potato Head, Kudeta).. Many small shops & cafes nearby..
May 26, 2013
Rated 4 out of 5 by FrankieandSiti Overall, fantastic
We spent 6 days on a romantic getaway together in a 1 bedroom villa. Great room, great facilities. Staff were generally very helpful. Breakfast and dinner at starfish blue were amazing, as was dinner at fire. Was a great place to hide from the world and kick off a romance! Only a couple of hiccups in days - 1 asked for an outside restaurant to be booked and it wasn't done, and resort car to airport was very late (booked, so no excuses) and made trip home stressed rather than a relaxed end to the week.
January 25, 2012
Rated 5 out of 5 by Naylob W = WOW
Never been to a W resort/Hotel and found it very pleasureable where they thought about alot of the 'deatils' i.e. amenities
April 19, 2014
Rated 3 out of 5 by Aichin68 Not for Family Holiday
When I stay here we pay about USD 500/night. with this kind of spending, we could get better hotel in Bali. The room is so standard, the TV is small, in the night about 10 pm when you go to bed, you can hear sound bass from live music will disturb you . the facility too small . the breakfast not great as promotion. about service : the staff not pamper your holiday. this hotel not suitable for my family. suitable for Young People . Modern style . No feeling you are holiday in Bali.
May 27, 2013
Rated 5 out of 5 by RenFam Hotel with a Heart
My family and I stayed over Christmas at one of the villas. The staff was awesome - always giving a smile and ever so courteous 24 hrs and met whatever needs we have. Special thanks to Mr. Tyo who did the extra mile for us and also to Mr. Byang who was ever willing to make our holiday a most memorable experience. We will definitely come back again sometime soon. Thank you W Hotel. The staff at the Away Spa and the food outlet was extremely courteous and helpful too.
December 28, 2013
Rated 4 out of 5 by hopeliu Need to work on Cleanness more
The hotel is great! Staff are friendly. view is perfect. However, W really needs to work on the cleanness. I was there for a 4-day family trip. The ceiling fans are incredibly dirty. You can also tell from the pillows besides the swimming pool. It really shocking how dirty and careless of the W staff regarding the cleanness side... Anyway, other then this, everything else is good. By the way, they only have 1 staff helping villa checking... Always keep you waiting in the line.
August 4, 2013
Rated 5 out of 5 by Brentceoxo Best service by far!
I felt as if every member of the service team was at my beck and call. I never lifted a finger for anything. I was expecting an upgrade, however, seeing that the W is an all suite (retreat) hotel, I understand. The room was amazing, with retractable skylight shades in the bathroom. The food at the restaurants was phenomenal as well, including the service. Happy hour specials with live entertainment was so enjoyable. Such a beautiful property and staff. Terima Kasih!!
September 15, 2012
Rated 4 out of 5 by Moel execellent service and wonderful hotel
Wonderful and nice hotel, with free wi fi connection. I really love the service, very kind and helpful staff.
But, they need to take more attention for the cleanliness of the toilet. There are still dirty stuff from the previous guess. But the response is very fast when I asked them to re-clean my toilet
Note : I understood W in the same group with Westin, Me and my family expecting to get same greeting when I arrived in the hotel, but it didnt
June 17, 2013
Rated 5 out of 5 by jon70 Amazing Experience With Attentive Staff When It Mattered
Excellent Platinum recognition. Great "W" experience. Received Ocean View upgrade for duration of stay. Stunning property. What set the trip apart, however, was the staff's attentiveness when it mattered. I was traveling with an elderly person using medical equipment that required proper voltage. To make a long story short, the staff went into town and procured a new voltage converter at 9 p.m. when it turned out the available converters would not do the job.
September 3, 2013
Rated 5 out of 5 by charly outstanding service
We spent our last night in bali in this hotel with my girlfriend, it was impressive.
I do travel a lot, stayed in plenty of great hotel, but i can't remember any hotel matching this level of service and staff kindness.
May be the service in some others hotel I went was better, but the way the staff is taking care of you, anticipate your need, and smile at you, make it just better at the end.
looking forward to come back and probably spend more time this time.
July 28, 2012
Rated 5 out of 5 by Anji My holiday in Bali
W retreat and spa,Bali is not just a hotel its a heavenly experience.When i think of my holiday in Bali,all i can recollect is the W property which is so magnificent and exceeded my every expectation,enhancing my holiday to a level i cant begin to explain.Staying at the W,Bali has been one of my life's best holidays.I cannot wait to be in that paradise like property again.The location of W is really a heaven on earth kind of experience.It is simply MAGICAL !
June 24, 2012
Rated 5 out of 5 by Melsey13 40th Birthday 2013
I stayed at the W Seminyak for my 40th Birthday!
This experience is amazing the staff could not do enough.
From the start of our stay to the end.
Breakfast is out of this world. I love the cup/mug choosing.... so cute! the food ha delicious... that was my favourite part of the day.
The pool staff are so friendly and can not do enough for you.... anything you need. Perfect.
I could not of wanted a better place to stay or time.
thank you W Loved it xxx
September 25, 2013
Rated 4 out of 5 by graucous Edgy, modern paradise in Bali
My wife and I had a fantastic stay here during our honeymoon.
The staff was extremely friendly and sharp. They provided decent recognition of my SPG status as well as the fact that it was our honeymoon.
The seaview room on the top floor was fantastic.
The common areas, grounds and pool are pretty awesome and fun! You lose the essence of Bali while at the W, but you gain the benefits of a hip and edgy hotel with a dedication for pleasing the guest.
May 23, 2013
Rated 5 out of 5 by Kate3 Bali Bliss
Stayed 7 nights at this amazing resort. Everything was perfect, location, great room with an ocean facing view, pool and gym, lovely bars and restaurants and the most accommodating staff ever. I especially want to acknowledge everything that Yessy, the Welcome Relations Manager, did for us. She went out of her way to welcome my friends and I and to help us celebrate a birthday. All staff were very service oriented and my expectations were exceeded.
September 15, 2013
Rated 5 out of 5 by LifetimeSPGFamily SUPERB STAY
We stayed there for a week and really enjoyed it. The location and design of the hotel are fantastic. Both the suites and the villas were spacious, modern, well designed, functional and practical with a lot of attention to detail (e.g. skyroof in bathroom).
The Spa was a wonderful experience in its own.
Above all, the staff/talent was always helpful and accomodating and we have not seen so many smiles in one week before...that tells it all.
November 6, 2012
Rated 5 out of 5 by SammiStow Exceptional W Experience
Let me start by stating I’ve never written a hotel review before, but our experience at W Bali was truly amazing; this hotel and it’s staff deserve a 5 star review.
Everything from the hotel facilities; restaurants, bars, rooms & the spa and most importantly the exceptional staff who made our holiday one in a million. When we arrived and were upgraded to a Marvelous Suite for our first 5 nights which was simply WOW! The suite wasn’t available for our entire stay due to maximum occupancy over the Easter period but we were moved to a Marvelous pool villa for 7 nights which was double WOW and just such a different experience. I’m so pleased we stayed in the 2 different room types and we actually had 2 really different, but both fantastic experiences.
The breakfast each morning at StarBloo was fit for a king; always delicious and such variety. I loved the little extra touches when the staff brought round samples of different things to try! There were always so many little touches in the restaurants and round by the pool….I was a little taken aback when someone even came round to clean my sunglasses!
Cocktails at WooBar at sunset have to be experienced, as does the more chilled out Ice Bar; the spa experience was heavenly and the rooms were more than perfect!
All the staff knew who we were and there were so many personal touches that made our stay so great; they truly couldn’t do enough to make our stay any more memorable and special than it was. I must give a personal mention Ngurah (our Mr Sunday!) from the Whatever, Whenever Team, always there to help (and entertain!).
I’ve stayed at W hotels and SPG properties across the globe and have to say that W Bali is the best by far. We will be back!
April 21, 2014
Rated 4 out of 5 by Heypeolple great features
Fun Place, Fun Hotel, great sound and amenities
April 9, 2014
Rated 4 out of 5 by cher999 One flaw
We enjoyed our 4 days at the W, but one flaw let down the whole experience. Several people who were not staying at the W walked off the beach, were given towels by hotel staff and utilized the beachfront bales and pool. We overheard some of the conversations and it was clear that staff were happy to assist them. Why pay the tariff charged by the hotel when you can stay somewhere much cheaper nearby and just use the W facilities ???
July 1, 2012
Rated 5 out of 5 by Di23 Friendly, helpful staff
From the minute of arrival, the friendly staff took control to make sure our stay was perfect in everyway.
It was the best experience of Bali hospitality and professionalism I have experienced yet.
I will definitely be staying here again..........
March 21, 2014
Rated 5 out of 5 by Ryan Beautiful W & Fun Insiders
Let me start off by saying that I have stayed at more than 20 different W Hotels and this might be my favorite. The hotel is in a picturesque setting, as you arrive traveling down a path covered by trees. The rooms are well done with nice features. My room was on the top floor so the rainfall shower also had a skylight to the beautiful Bali day/night. The pool was amazing with plenty of cabanas to grab. The restaurants were delicious and the buffets expansive. There were so many featured areas to explore that I don't think I saw it all in 3 days. The W insider Rika made my stay. I was alone on business and she instantly made me feel like I had a friend. She made sure that I was well taken care of and everything was arranged so that i didn't have to worry about anything! Thanks Rika! I will definitely be looking to come back with my wife for a romantic getaway!
May 26, 2013
Rated 5 out of 5 by Lynn13 Celebrating a special Birthday at the W Resort
We experienced the Wow factor at the W Resort this month while celebrating my husband's 60th birthday.
The W insiders Rika and Dino organized a complementary Breakfast at the Woo Bar and surprise gifts delivered to our beautiful Pool Villa.
The features and the great location of this Hotel makes it to the top of my wish list. The food, service and views exceed all expectations. Thank you for a wonderful holiday,
April 10, 2013
Rated 5 out of 5 An absolute delight to stay in your hotel
Having stayed in Bali numerous times this was a first for us at the W hotel..this will definitely not be our last. The staff were extremely helpful in all aspects of our stay and nothing was ever a problem.
The beautiful touches around the hotel and in the rooms are very superior compared to our hotels in the area.
The food was delicious and of high quality,
Thank you to everyone at The W Retreat & Spa-Bali...
January 20, 2013
Rated 5 out of 5 by DoubleJ4Bali Best SPG Experience Yet
The staff was got to know me very quickly and went above any other Starwood Hotel in meeting my accommodation needs. I will never forget my time at the W Bali Seminyak.
March 22, 2014
Rated 4 out of 5 Stylish hotel as always
Though the view of my original booking at ocean facing room missed my expectation, but the room manager's offer to upgrade to villa did make up some disappointments. The villa offers good privacy and cozy living space despite no view overlooking the sea. The swimming pool is not as big as expected but it's design of fashion mitigate such negativity. In sum, it's a good hotel for the younger couples.
May 1, 2013
Rated 5 out of 5 by FJK2014 FJK2014
We came across the W Hotel on a web based booking site and felt that from the description it met our overall guidelines of what we are looking for when going on Holidays. I can confirm that both my Wife and I where very happy with our selection as the W ticked all the boxes.
March 1, 2014
Rated 4 out of 5 by Afamilyofthree A special treat in Seminyak
This was our first time in W Bali although not our first at a W so we knew what to expect. From our arrival to our departure, the staff were warm and courteous. The room was super spacious for my husband, my 4-yr-old and I and we all loved waking up to the view and falling asleep to the waves. The sliding door to separate the bathroom area and the bedroom was much appreciated but the toilet could have done with some sort of ventilation (or provision of some air freshener). An iPod player was provided but connection was haphazard. With our young daughter in tow, we spent a lot of time by the pool which she loved as well as all the little treats that came by from time to time. I was very impressed with the 24-hour spa and the treatments were first class. Seminyak was our last stop on our holiday and of all the hotels we stayed at during our stay in Bali, the W was the only establishment which did not provide a free shuttle service to the main shopping areas.
February 8, 2014
Rated 5 out of 5 by Batchelor57 We Love This Hotel
The W at Seminyak is one of the best hotels we have stayed in anywhere in the world, and it gave us one of the best hotel experiences we have ever had.
The Villas are beautiful, and the staff are exceptional.
The W is a credit to its owners and a jewel in the Starwood group. We continue to be loyal clients and guests, and look forward to many more stays in your hotel.
November 25, 2013
Rated 5 out of 5 by LJohnson2012 Piece of Luxury
I was lucky enough to stay in a night in a private villa and really could not fault the experience - the room had everything and was a perfect way to end a longer stay in Bali. I will definitely be back just next time for longer.
My fav part of the experience, 1. the golf buggies and sunset at the wetbar. You also can't go past the location of the hotel - simply amazing.
I want more!
August 8, 2013
Rated 5 out of 5 by KWKW727 Stellar!
My holiday was a birthday treat to myself and I was just "WOWED" by this hotel - my first stay at a W and I would now like to say that "my name is K and I am a W addict." This hotel is achingly hip. Especially for a single traveller like myself who wants something more than just a pool. The DJs in Woobar add cool to the hot Bali air. The blissed out beats, cocktails and tapas are perfect companions to smouldering sunsets. The rooms (mine a garden view ground floor) are large, design savvy and stacked with Bliss bath products. Little twists of the unexpected here make you smile. Frogs in the bathtub. Floats in the pool. Cotton candy in the cocktails. Surprise and delight at every turn.
Staff have light touch service but are super friendly and absolutely there when you need them..whatever, whenever...as they say.
It's really hard to find any faults with the hotel...I have just a couple of tiny things to add my feedback on. I always like a stack on cotton pads to take off makeup - not cotton balls as they leave fluff on your face. The hotel doesn't provide these. (There are just two cotton balls in a pack that contains a cuticle stick, emery board, shower cap etc). I didn't want to keep opening the pack and wasting the other things - I just wanted some fibre free cotton pads. I was able to swipe a handful from the Away Spa at least to keep me going). Housekeeping is a little on the late side for my liking (3-4pm). And lastly the wood floors in the bedrooms are slippery! Watch out! I nearly had a couple of accidents sliding across them unexpectedly.
But overall I have left this hotel with a massive smile and a feeling of totally received great service, value for money and a strong yearning to live in the W permanently :)
April 12, 2014