Rated 4.1 out of 5 by 378
Rated 5 out of 5 by BKH13 Great Staff, Location, and Service
Fantastic time and experience! Thank you for helping making a business trip/ mini vacation a great time.
Rated 5 out of 5 by newmexican Royal Hawaiian staff
While the property is beautifully maintanied, the quality that continues to make the Royal Hawaiian special is the warmth of the staff, many of whom have been there for years and remember your name without being propmpted. It is that kind of personal hospitality that makes a stay there a wonderful experience.
Rated 5 out of 5 by Ginger1953 Heaven
We had 3 perfect days & nights here
Rated 5 out of 5 by ramona1 Living up to Expectations
The Pink Palace totally lived up to our expectations. Fabulously 5-star - we stayed in the old vintage wing which is one of the best parts of this historic hotel. Lounged by the pool, rented a lounger/umbrella combo and a paddle-board. All staff extremely helpful, especially the night-shift Housekeeping ladies. Perfectly located right in the center of Honolulu with beach access. And we even managed to sneak in a Sunday Brunch which is worth going back for in itself. Totally sold on this great hotel and will be returning.
Rated 5 out of 5 by PGfamily Excellent Experience
Our recent stay at the Royal Hawaiian was a great time. The service was exceptional at every opportunity. The facility has great character and the updated old hotel is really as modernized as you need. The location is excellent and I will definitely stay there again. The service that we received was as good or better than we have had anywhere that we have stayed.
Rated 5 out of 5 by JoeWho First Rate hotel
From the moment we arrived till the moment we left, staff were welcoming, courteous, and helpful. Hotel location can't be beat; on Waikiki beach and steps away from Kalakaua Avenue. Food and service are first rate. Same great service year after year!
Rated 5 out of 5 by HighValues Home away from home
I always feels like I'm returning home when I visit the Royal - staff reckognise and welcome me back.like an old friend. Azure is still a magical dining experience and the Mai Tai Bar with Kui and his crew still make and serve the best Mai Tai's and always with a smile. Pool staff are friendly and helpful; Housekeeping staff are courteous and competent as are the Bell Staff. All take pride in their hotel and do their utmost to make guests feel special. A lovely and gracious experience.. Looking forward to my next visit next year.
Rated 5 out of 5 by JenniferLC Historic, Classy and Comfortable
A beautiful historic hotel that somehow manages to retain its regal Hawaiian heritage in the chaos of Waikiki. I loved that it was hidden behind the banyan trees and the average tourist wouldn't even know it was there. Very friendly staff, lots of little touches that made it an extra special stay. I've stayed at all 3 Starwood resorts in Honolulu and this one is by far THE BEST. That said, I wouldn't recommend if for families or people who use the word party as a verb.