大开曼岛七哩滩威斯汀度假酒店

  • Cayman Islands
  • Grand Cayman
  • Seven Mile Beach,
  • P.O. Box 30620
  • 地图
 

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Rated 4 out of 5 by 353 reviewers.
Rated 4 out of 5 by Grand Cayman Westin - would recommend The hotel staff was friendly and worked hard to please the guests. Hotel food was very good and not overly priced. July 30, 2014
Rated 5 out of 5 by Returrning to Gracd Cayman It has been twelve years last time I was in the Caymans . My stay at the Westin could not have been more delightful ! May 2, 2014
Rated 5 out of 5 by Great Staff The staff was amazing! They always said hello and no matter what everything was handled with care! July 30, 2014
Rated 2 out of 5 by If only the staff cared... The wi-fi is only strong in the lobby, but spotty even there. The housekeeping is lacking and turn-down service is a joke. The drinks are bad and overpriced. The Concierge does not know anything outside of Red Sail Sports - don't expect any insightful vacation advice. "Service Express" is anything but. Thank goodness the beach is beautiful, or our week would have been a complete bust. August 4, 2013
Rated 2 out of 5 by Disappointing experience for a Westin Our experience failed to meet the high standards for cleanliness and service that we've come to expect and enjoy from Westin. The service was consistently slow and occasionally less than friendly. The room and facilities were dated and surprisingly unclean. April 8, 2014
Rated 4 out of 5 by Stay July 17th through 21st My wife an I had an enjoyable 4 nights at this property however it did not start out well at all. When we checked into room #241 upon inspection of the bedding we discovered stained sheets and human hair on the sheets. We took pictures that I shared with manager Angelica Sanz. Miss Sanz went through the trouble of finding us a room that fulfilled our needs. Overall the stay was pleasurable. All the best! Sal Praino July 22, 2014
Rated 4 out of 5 by Wonderful Week In general, we had a wonderful week at the Westin. We felt the beach was the nicest by far as we walked the island. The staff was also very friendly and accommodating. Our only issue was with the showers. Most nights we had inadequate water pressure and very little hot water. It was actually difficult to shower. Other than that we had a fantastic vacation. January 2, 2014
Rated 5 out of 5 by Amazing I had a beautiful view from my Oceanfront room. The staff did an OUTSTANDING job of recognizing my birthday, with rum cakes, a layer cake, and a chilled bottle of wine. The staff at the beach would dig an umbrella anywhere for us! The service was EXCELLENT! You guys are the best - can't wait to get back again. I can't say enough good things about this place. July 13, 2013
Rated 5 out of 5 by Cayman Westin Rocks! This resort has been a long favorite of ours every time we visit our family in the Caymans. The staff is always "Spot on" with professional courtesy and accommodating to our every request or need! The resort is always clean and squared away. This is the only resort we chose to stay at because of its beaches, facilities, accommodations, and personnel! May 29, 2013
Rated 2 out of 5 by Shabby, but not chic Not one of my requests were honored, some due to health reasons. Management simply did not care. Only one elevator worked, ice machine on our floor did not have ice, carpet in the rooms and hallways was stained, ran out of hot water in the shower several times. March 18, 2014
Rated 5 out of 5 by One of the best hotels on Seven Mile Beach I had an opportunity to visit other hotels on seven mile beach at Grand Cayman and I feel that the Westin is one of the best. The landscape and turquoise color of the hotel is beautiful; the beach layout if very spacious; the food is pretty good and the hotel staff in most of its departments was very professional and friendly. November 25, 2013
Rated 1 out of 5 by Not a good experience From the check in, we were disappointed with this property. Lack of hot water, actually had no water one morning, rooms not cleaned until 5 pm, slow service at the pool/beach. Certainly not up to typical Westin standards March 25, 2014
Rated 5 out of 5 by First Class Location and Staff! My husband and I had the pleasure of spending 6 days at the Westin Grand Cayman and cannot say enough about how much we enjoyed our stay! Obviously the beach and location are SUPERB! But what really made our trip special was the amazing staff - always with a smile on their faces and a desire to do anything to make our stay more enjoyable. The food was great all around - from the little coffee shop to the beach bar and grill to the nicer sit-down restaurant. Gemma at the Tortuga Cafe was easily one of the nicest servers we have ever met! Her happiness and enthusiasm are contagious! Linton, who set up our beach chairs every day, was a DELIGHT! His smile and positive attitude are second to none. We will definitely be back again! Thank you!!! July 7, 2014
Rated 5 out of 5 by Great Staff & Ammenities We had an awesome time. The Luxury Cabana's were great. The Beach Staff (Maya) was outstanding and very attentive. The Red Sail Sports team is super accomodating. Dan and Tammy from Red Sail Sports were perfect people to lead us on our privae boat tour of the island. Thanks to all the staff who did such a marvelous job. July 22, 2013
Rated 1 out of 5 by Grand Cayman Westin has bad insulation Not a restful resort, our rooms were in a noisy area of the hotel and it was very loud at night. April 14, 2014
Rated 5 out of 5 by Fantastic hotel with awesome/courteous staff My wife, teenage son and I loved this hotel. The staff was outstanding from the moment we walked through the doors. Carol (concierge) and Ciccero in particular went out of their way to make our stay a wonderful one. Carol arranged for a birthday cake for my wife while we were there and Ciccero gave us tremendous insights regarding the local diving. The dives my son and I had with Ambassador Diving were the best we have ever had and we have been to a fair number of dive sites on other islands. The hotel location was perfect and the beach/water was amazing - snorkeling right off the beach was awesome if you go out far enough. The pool was beautiful and big enough to not feel overcrowded. Food was also very good (a bit pricey but that is to be expected on any island). All in all, we found this to be one of the nicest hotels/locations we have ever vacationed at. We plan on returning to this paradise some time in the future! July 22, 2014
Rated 5 out of 5 by Beautiful beach Soft sand beach with clean,clear, warm water. No problem getting chairs. Organized umbrella distribution by Nick and helpful pleasant staff made the morning beach set up easy and stress-free. Could use some evening activities for teens and college kids (bonfire, DJ, etc). Very nice vacation. January 1, 2014
Rated 2 out of 5 by Our hotel room was filthy Our room was filthy. There was a huge hair ball in the corner by the bathroom the day we arrived. I don't believe the cleaning ladies vacuumed once our entire stay. The bathtub was stained and the sink cracked and had a small hole in it. I have pictures of it all. January 24, 2014
Rated 2 out of 5 by I was extremely disappointed I am positive the executives of this co would be extremely disappointed in the conditions of our room. I have photos of the dirty stained bathtub, the hole in the cracked sink and the HAIRBALL that was in a corner and remained there for our stay until I finally removed it. December 30, 2013
Rated 3 out of 5 by Hotel needs redo I think hotel needs an update Pool and jacuzzis not maintained green mold Bathrooms tub not draining called multiple times sewer (septic gas comes out of toilet) Terrible smell Housekeeping awesome staff friendly Resort fee very high especially when we could not use pool and jacuzzis July 21, 2013
Rated 5 out of 5 by Best Stay Yet My wife and I have stayed at this resort for the past several years and this has been the best stay yet. The staff was friently, helpful, and met our needs. We have already booked a stay this November and plan on annual trips to this resort based on our latest experience. April 10, 2013
Rated 5 out of 5 by Excellent stay overall The rooms, facilities and service were excellent. We used all of the restaurants and most of the shops and stores, and all of these were convenient and reasonable. We were especially pleased with the friendly and helpful staff. Thanks for a great vacation. December 26, 2013
Rated 2 out of 5 by Not at Westin Standards! - Beach umbrella shortage - Resort amenities not explained - Room amenities not stocked/staff not aware that some of these things need to be available for guests - Dated look for room interiors - Bell hop not offered - Hurried check in May 28, 2013
Rated 5 out of 5 by Great Relaxing Stay Another great vacation at Westin Grand Cayman -- where we have vacationed 9 or 10 times. Nice redo of the hotel, rooms, lobby, bar menu, stores, etc. Same great people, beach, snorkeling, and attitude. January 22, 2014
Rated 5 out of 5 by We celebrated our 25th Anniversary here. We just spent 5 incredible days at this hotel. On Tuesday night, we reserved the gazebo on the beach for our 25th Anniversary dinner at The Beach House restaurant. The food, the service, the atmosphere, the sunset, were all spectacular. Truly an experience we will remember forever. Thank you for your hospitality. Every single staff member was so friendly & helpful all week. Well done! July 19, 2014
Rated 1 out of 5 by Not satisified The Westin in Grand Cayman unfortunately did not meet my expectations. The service was poor, unfriendly staff and they did not have a roll away bed for me when we arrived even though I booked it 4 mos in advance. April 1, 2013
Rated 5 out of 5 by Great Hotel Just got back from vacation at the Westin Grand Cayman and can't say enough. The service was the best at the bars on the beach at the restaurants (plus the food was terrific). Will be back each year. September 9, 2013
Rated 5 out of 5 by THIS HOTEL IS THE GREATEST! EVERYTHING ABOUT THIS HOTEL MET MY EXPECTATIONS. I WILL DEFINITELY BE STAYING HERE ON MY NEXT TRIP. THIS WAS OUR THIRD TRIP AND BY FAR THE BEST. THANKS TO EVERYONE FOR MAKING IT THE BEST STAY EVER! July 22, 2013
Rated 4 out of 5 by Best location on 7 mile beach Best location on 7 mile beach. Loved the reef 150 yards off shore. Snorkeled and saw all kinds of fish. That is a must. Loved the beach. That is why we go. Service was great. They gave us an upgrade to beach view for us and our daughters room. Will be back soon. Thanks Westin you always make our trip special. July 21, 2014
Rated 5 out of 5 by Westin Grand Cayman is a great vacation hotel We have just returned from our eighth visit to Grand Cayman and the Westin Resort & Spa. The new ownership's commitment to the hotel has been welcome and the updates to the rooms, lobby, Workout area, beach amenities and new restaurant, The Beach House are all fantastic. But what has not changed is the warm, friendly and most accommodating staff of the hotel. We have always been treated like "family" and the staff continues to "bend over backwards" to make certain that are needs are met and that are stay is memorable. We will return again to experience the Cayman Westin Experience. January 1, 2014
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