Rated 4 out of 5 by r007 A good hotel but very dated
Generally an adequate property with good views over Nice but the property is very dated. Needs to be refurbished. It however has great staff all round especially Audrey at check in.
April 26, 2014
Rated 3 out of 5 by dank22 Incredibly rude staff
The red-head at the front desk was incredibly rude to my girlfriend and I when the room they gave us had a loud buzzing sound every minute coming from the airconditioner. I requested a room change immediately and had to wait for a long time until someone from their services department tried to fix the issue. They finally agreed to give me a new room, but it took quite a while. The hotel is old and run down...definitely could use an exterior face lift. It is nice that it is right on the beach and close to the airport
October 17, 2013
Rated 5 out of 5 by sfallsgene Great location and helpful friendly staff
Excellent location, close to shopping restaurants and right on the beach. I received an upgrade to a room with a very nice large balcony overlooking the sea. I stayed here with some colleagues for a weekend break. Drinks were served by friendly staff. We all had vouchers for a complimentary cappuccino in the morning, which was good given the cost of food there! Internet worked great, US television stations (became really tired of watching Italian divorce court at other hotels)! I would definitely stay here again.
October 18, 2013
Rated 3 out of 5 by JLKODA Ok hotel, bad housekeeping
I was pleased with the overall location of the hotel and the staff, however, I found it odd that my bathroom stuff (shampoo, conditioner, lotion, etc.) was never refreshed while I was there. I was also not pleased to find that my shower was never cleaned, or housekeeping neglected to move any of my things to clean, meaning chemicals would have been sprayed on them.
I am fairly new to the SPG program and have always stayed at great hotels while traveling, but I was very disappointed with housekeeping at this hotel.
June 17, 2013
Rated 2 out of 5 by SPGVIP92 A disappointing SPG experience
A 20-year veteran of Starwood's SPG program BEFORE it was even a program, I was dismayed by the utter lack of regard for my SPG status at check-in. In fact, I was made to feel as though I was an imposition, if you can believe.
Beyond that, expect the typical Le Meridien experience: no in-room conveniences except for a mini-bar (of course; it's a revenue generator), and expect to hear every noise from your neighbors above and beside you. The location iwas the only salvation to our experience. Not worthMay 8, 2013
May 17, 2013
Rated 4 out of 5 by Berlioz Friendliness & Excellent locations
Excellent experience with employees at valet parking, reception, restaurant and room maintenance!!! They all cared about us.
We have left the car in the garage all the time.
April 24, 2014
Rated 5 out of 5 by CEO2014 Fantastic hotel at perfect place
Got a junior suite with perfect view, overall fantastic stay
Minor Access to parking is not convenient; breakfast is average could catch up compared to overall standard of hotel
April 24, 2014
Rated 4 out of 5 by BillC143 Location
Location of the hotel to the Metro and to the Arc d'Triumph was outstanding
April 28, 2014
Rated 4 out of 5 by MLK55 Location cannot be beat.
The location is excellent and the facility is perfectly fine. Staff was polite and accommodating. Improvements? If you get the classic room your window opens into a bleak courtyard more reminiscent of a NY hotel than Nice. They give you free coffee, but only in the restaurant - they do not even offer coffee to bring to the room other than through room service. I found it odd to see a parade of hotel guests traipsing around with to go coffee from the cafe outside. 10th floor terrace bar is the hotel highlight.
August 30, 2013
Rated 2 out of 5 by MH1974 Wifi should be free
For the first time the last 3 years (travel 120 days a year) I was in a hotel which did not have free wifi - it is the same as saying I need to pay ekstra to use the toilet.
April 21, 2014
Rated 2 out of 5 by travelersf Dirty and Smelly
Just thinking about this model makes me shudder, I cannot believe it carries a Le Meridien flag. The first room we had was on the top floor and the whole floor smelled like sewer and the smell got worse by the day. We moved to another room which had a strong smoke smell and finally settled in the third room. It was ok but all of the rooms are not clean and have significant deferred maitenance: peeled paint, mildew, dirty bathrooms. What a shame. The only positive is the location.
January 13, 2014
Rated 5 out of 5 by JMH212 Fantistic Expereince - Great Service
Le Meridien Nice is very centrally located - easy access from the airport as well as all the local stores and downtown Nice. We had an unbelievable stay - Front desk is very friendly and helpful. The breakfast served daily is amazing! Looking forward to our next trip to Nice!
April 10, 2014
Rated 2 out of 5 by CDP123 I expected a lot more for the money I paid
Upon check-in I was given a room that had not been cleaned (bed unmade, towels on the floor). I had to wait 2 hours and then was handed the room clean. There was a putrid smell of fecal matter on the floor I stayed on (4th floor) upon exiting the elevator. The hallways and carpets are in serious need of upgrading throughout the entire facility and the gymnasium leaves a lot to desire and smells. I expected a lot more from this hotel given the Le Meridien brand and my rating reflects as such.
August 22, 2013
Rated 1 out of 5 by KellyEurope2013 Very disappointing for a Starwood Hotel
We were very disappointed by this hotel. We usually stay in Starwood Hotels and this one was definitely below their standard! The room was dirty, the tub had a whole section where the glazing was peeling off (my fiance cut his foot while showering). The staff was abrupt and difficult to deal with. The valet "lost" our car and we waited for an hour to find out that they had returned it to Hertz without our permission! Our Hertz contract was closed out two days early (paid in advance in US) and we are still trying to get the refund! The hotel manager offered us a credit of 33 Euro for the additional gas charges and that was it! We always stay at Starwood Hotels and have always been pleased. I havent even begun to elaborate on just how awful this place was... Never Ever staying at a Le Meridien again!!
August 21, 2013
Rated 5 out of 5 by chrissie Exceptional staff
,comfort and convenience are two of the many fine perks at this friendly and assessible hotel.The staff is knowlegeable and no problem is too much for them to solve. i was especially happy with the time and patience of the front desk who really helped me out with a travel problem.
the wonderful location and welcoming atmosphere can't be beat.
the only criticisim I have is the coffee at breakfast. I prefer having a pot of coffee on the table rather than getting up to use a machine.
September 18, 2012
Rated 4 out of 5 by GSTPV Bathroom amenities shortage
- A petty that the bathroom amenities did not include bathrobe & slippers!
- Music in the lift much too loud.
April 17, 2014
Rated 4 out of 5 by Keith Be warned on Health Club Opening
The hotel advertiises that it has a health club with sauna etc. But BE WARNED IT SHUTS AT 1900!!! And when I turned up around 1815 it was clear staff were already clsoing up and did not want me to go in (which I didn't). Clearly not much good if you out all day and want to relax before dinner. A hotel of this standard should offer much longer hours for its facilities. Also, it would appear they would have charged 20 euros for use of sauna. Again this should be free to guests.
February 1, 2013
Rated 3 out of 5 by Andriy Nice place with potential not yet realized
Wonderful location close to old town Nice, on the promenade, near the port, historic parks, etc.
Entrance needs some updating, staff attitude, especially bell service staff, seems very indifferent. Hotel management seems focused on squeezing out profit from whatever sector comes to mind. For example, charging for wi-fi everywhere in the hotel, establishing odd, inconvenient hours for the fitness center(10am to 7pm).
Rooms were large, comfortable, quiet. Beds were great!
December 31, 2012
Rated 3 out of 5 by Mecho Platinum Status
The Meridien Nice has fantastic location
Generally staff are 110% - efficient , willing & eager to please BUT Hotel in general does not recognise Platinum Guests - whenever I asked for something i.e. 4.00pm check out ( I did over 75 nights last year in SPG Hotels & our company of which I am CEO spent circa £400,000 ) I was told not so politely we are a Resort Hotel ( or otherwise P off )
I tried to use suite nights - Impossible although suites still available ) etc etc
May 14, 2013
Rated 5 out of 5 by Malibel i just have to say WOW!
the room was perfect with a nice view.
staff was so friendly and helpfull
your localisation is nice!
good hotel for families
April 14, 2014
Rated 5 out of 5 by Brooxh No better place to be
My wife and I have stayed here twice, and are looking forward to returning again soon. The staff was courteous and helpful on both prior visits (including in 2007 before I became Platinum). You could not find a location that's more in the middle of things, and with a great view of the city and the sea. Our rooms were comfortable and well kept on both prior visits and the breakfast buffet was very good . . . a great way to start each day. Highly recommended.
December 12, 2013
Rated 5 out of 5 by Leisure Excellent staff
The hotel is very well situated for easy access to the beach, the old town and shopping facilities.
I found the staff consistently excellent. They showed initiative, as well as being helpful with direct requests. They were courteous and friendly without being intrusive.
Our room was ideal with a very comfortable bed. The only minor irritant was the shower in our en-suite which was not particularly powerful and was hard to regulate, tending to either hot or cold.
September 16, 2013
Rated 3 out of 5 by StefanVoyager Good location, but the buildings shows its age
In principle the hotel is not bad, but it simply is not what a Le Meridien should be like. I booked the hotel because it advertised a fitness room. Room is the right word, it is small and hot. Except for 1 new running machines, the others machines are extremely old. There are only 4 cardio machines for a hotel with 318 rooms.
March 22, 2014
Rated 1 out of 5 by UKPilot Infuriating
The hotel blocked 200 Euros against my card without warning and wanted to bill a further 200 when i was leaving although the total bill was only 207 (room paid in advance). With unplanned purchases over the weekend I had left only enough to pay the bill on my card but couldn't pay. Had the hotel contacted me or explained what they had done when they blocked the 200 I might have been able to sort the problem out. Instead I was left to go and borrow the money.
November 12, 2013
Rated 3 out of 5 by rofrof Disappointed
I was resting comfortably in bed, half-asleep wehn I heard a knock, followed by my door bing opened & the cleaning lady barging into my room at 8:30 in the morning. This obviously woke me & my partner from our comfortable slumber on a morning we had wanted to use to relax.
The hotels half hearted apology.
I also would expect wifi to be complementary in at hotel with such a rating.
I certainly wont be returning for business or pleasure to any Meridien Hotel.
May 9, 2013
Rated 1 out of 5 by Joey63 Very disapointed
The greeting and quality of the room left much to be disired. The room was rather run down and needed a fresh coat of paint. The staff were very off and had a take it or leave it attitude and didn't really seem to be bothered about customer satisfaction. On the last morning I was even woken by the cleaners at 8.45 who were in a desperate rush to evict us form the room. The only positive point is the view... but there are several hotels in Nice with this.
May 6, 2013
Rated 4 out of 5 by HC0812 To Nice, this is the place to stay!
The hotel is centrally located so it is convenient to everywhere of tourists’ interests - the beach, parks, shopping, restaurants, tram and transportation, scenic places, etc. The hotel terrace offers a wide sweeping view of the ocean, the beach, the city and around while relaxing and sipping drinks. The breakfast buffet is rich in its variety and quality. My favorite is seafood rice congee. Definite the place to stay whenever visiting Nice!
November 25, 2013
Rated 5 out of 5 by AmericanTraveler Great location nicely appointed rooms
Best location! Convenient to everything you need in Nice - beach across street, rooftop pool, right next to old town, and right next to modern shops, all sorts of restaurants, cafes, etc. within a one-min walk! Our rm was deluxe king, sea view 5th floor facing full ocean.Very spacious rm - especially for Europe. Bed linens were nice, but bed itself a little hard for my taste. Towels were nice & thick. Shower was nice, clean, great water pressure. Staff was very nice throughout desk / cleaning svc / bars & restaurants servers. Only suggestion is their Concierge needs to become more familiar w/which restaurants certain people may like (based on cuisine & atmosphere preferences) in Nice and Monaco (the latter is just a 30-min drive or train ride away). Pool area is very nice w/beautiful view but not many seats available to lounge poolside.
August 28, 2012
Rated 5 out of 5 by CarrieL12 Amazing Staff, Great Location
I arrived to the hotel at 7:30 pm after 24 hours of travel and no luggage because my bag had been put on a different flight. Roberto checked me in and was so professional and hospitable. He placed me in an upgraded room with a great view of the promenade and ocean (I never expect an upgrade and am always appreciative). He lent me an electronics adapter so I could charge my phone and laptop. He provided recommendations on restaurant in the hotel and external. I was feeling a little self-conscious because I was in comfy clothing from travel (remember, no bag so no change of clothing or even toiletries for freshening) and when I mentioned this and the fact that I didn't want to take away from other guests' dining experiences because I wasn't dressed appropriately, Roberto assured me that I was fine and would be well taken care of in the hotel's restaurants. Although the quality of food was ok, not great, Roberto was right and I was well taken care of.
The next morning I woke up and had a coffee at the hotel's rooftop bar and restaurant. While on my trip, I found this to be the best view of the promenade and city. Amazing! I wandered the city during the day -- parks, old town, shopping, the port, the promenade -- and all were in very close proximity to the hotel and very walkable, no cabs or other transportation needed. I think this hotel has THE BEST location for proximity to local activities. As I wandered in and out of the hotel throughout the day, I was always greeted with kindness by all of the staff.
Final note on room service -- on my third and final night, I ordered a bottle of chablis from room service and asked if it could be delivered 'tout suite' as I had some friends coming by to meet up and then go out. It arrived in less than 5 minutes, which I thought was unbelievably quick and demonstrated exceptional service.
April 24, 2014
Rated 3 out of 5 by PDB1 le Méridien, Nice
A very good and convenient position on the Promenade des Anglais, easy to get to and with easy access to museums, galleries, car hire, shops. The breakfast was good, dinner expensive even in the smaller restaurant. We were a group of 11 friends and were unable to eat in the Terrace Restaurant without prior menu selection.
The music, especially in the lifts, was intrusive and loud, and in the restaurant prevented conversation because of its volume. The staff did reluctantly turn down the volume, as we were just about the only people eating there.
The rooms are fairly comfortable but too dark to read easily, with black shades on the lamps. One (uncomfortable) chair is insufficient for a double room. To charge for wi-fi in the rooms is just greedy when even small hotels and cafés provide it free nowadays. Not everyone travels on an expense account.
October 17, 2013