Rated 5 out of 5 by Frozen22 Great Hotel - VERY cold meeting rooms
The hotel and meeting rooms are excellent and the staff was very good. There is only one problem with the meeting rooms - they were probably 50 degrees. Everyone at the conference was freezing - literally shivering and rubbing their arms. Some had scarves and sweaters - and were still cold. Someone needs to learn how to control the energy expenses.
June 23, 2014
Rated 5 out of 5 by Koldoll Nice getaway
We only stayed for a few days but we made the most of it. We had access to the club lounge upstairs, the facilities exceeded my expectations, fitness center was great! We stayed in a King room on the 8th floor (819 if you can request it), probably best view overlooking the pool and the gulf, amazing! We utilized the beach and even played frisbee, corn hole and paddle ball-just brought the youth out in us! Our stay was wonderful in every way!
November 6, 2013
Rated 5 out of 5 by Angie43 FSITE meeting
Very nice accommodations!
June 28, 2014
Rated 5 out of 5 by Celia2009 What a great experience!
It was our first time traveling to Florida. As i was checking in, i mentioned to Andre, who worked at the front desk, that I planned this surprise trip for my husband's birthday, and boy was he surprised! We went out exploring and when we came back to the room in the evening, there was a bottle of chilled champagne and a birthday cake!! how absolutely thoughtful!! loved everything about the hotel, especially the service!! Thank you!!!
October 21, 2013
Rated 3 out of 5 by Shrimpie Deceiving
I booked a night at this location for the beach and relaxation. The beach was wonderful! However, the room location was extremely noisy. Doors being slammed, loud yelling within the rooms heard throughout the corridor. Not what I expected. If the beach is what you're looking for only, then this is a great location. We were very disappointed with the hotel and mentioned it to the front desk just to get a passive smile from the clerk!
June 19, 2014
Rated 5 out of 5 by kvaugusa Great Family Resort
Safe well kept property. Food service was excellent. We had meals in room, and at all the restaurants on the property. Our interaction with staff at all times was professional and focused on our needs. Quite a hike to the beach, but who doesn't need a little more exercise. Recreation services were available at the beach. Volleyball, paddle ball, and other games were available.
February 18, 2014
Rated 5 out of 5 by kkaa This hotel bent over backwards to be helpful
We very much enjoyed this stay, check in and out were a BREEZE!! Seriously, the easiest I've ever experienced. Even the reservation process was easy. They have a great staff, always willing to help, they got us extra pillow, towels, even found a fan when asked! (We use it for white noise to sleep at night). Our room was on the ground floor, and we could walk from the slider to the pool/beach. The beach is BEAUTIFUL, and RIGHT THERE!
March 17, 2013
Rated 5 out of 5 by DB24 Love this hotel!
My husband and I have stayed at this hotel in March for the last 3 years and have always enjoyed it. The rooms are always clean and the staff is extremely helpful and nice. Love the restaurants and the pool! We will definitely stay there again!
March 26, 2014
Rated 5 out of 5 by Janise12 Under construction
The current lobby renovation is coming together so nicely. I must say that the staff does such a tremendous job assisting guest ensuring they make it to their destination as we had to take a different way to get to our room. There was a bellman person right outside the elevators directing people. Little things like this are important. Great job and I'm looking forward on returning to see the end result of your lobby renovation.
December 19, 2012
Rated 5 out of 5 by ktsr Family Spring Break
We appreciated the sand toys and pool toys that were available for the kids. We enjoyed the soccer and bean bag activities on the beach.
The concierge staff was excellent. We had never been to the area and they were patient and helpful with all of our questions.
Thanks for a great vacation.....we will be back!
March 12, 2014
Rated 3 out of 5 by tomrossi77 Beach location on a budget
The location is really incredible. You have easy access to a wonderful beach. The pool isn't very big so keep that in mind if you go in high season. Their are plenty of pool-side chairs which is really nice.
The major problem I had was with the noise. Even though we had some SPG status, we were on the first floor near the front desk and it was LOUD. We were hoping to have some restful nights, but that didn't happen.
April 9, 2013
Rated 5 out of 5 by Savy Sheraton Sand Key / Above & Beyond
As a LIFETIME Platinum and in Quality Control for business I typically only take the opportunity to point out Improvement Opportunities. In this case I want to give "Attaboys" to this property and staff meeting and exceeding all my needs along with extra touches. Examples include great food / helpful staff that have been there for years and know you by name / clean and room renovations...
Keep up the good work!
September 22, 2013
Rated 5 out of 5 by Cappy1974 Excellent
The hotel was clean and bright. The staff was awesome. The concierge were quick to find us places to eat, and they were right on the money. Superb food. Overall, excellent 4 day stay in paradise.
March 27, 2014
Rated 3 out of 5 by kelly510 great beach
The SPG service assistant was amazing. we made last minute changes to our reservation, checking in a day early. When we checked in, the gave us a terrible room and never asked what SPG amenities we preferred. next day we requested another room, they did accomidate, but it seemed like a problem. at one point i went to the front desk to ask a question and i received the rudest response. I believe it was a manager as well. I am at a hotel every week, 9 times out of 10 at a sheraton. They are typically wonderful. This staff leaves you feeling very disappointed. it always felt like every question was a bother. i realize it was crowded, but it seems like those at the front desk should be comfortable in those situations. Personally, that truly helps overcome any disappointments you may have. The pool area was very small and challenging to get around. The beach was amazing. thank you.
April 8, 2012
Rated 5 out of 5 by Kyle1031 Very relaxing stay!
We absolutely loved our stay with you. Everyone was so nice and friendly. We especially loved the poolside cafe and tiki bar. Also Debbie who served us drinks on the beach was amazing and remembered our names every time she saw us. We will be back!!
June 23, 2014
Rated 4 out of 5 by montrealTrip Great place to sit in the sand.
Spend your points here. I think it's a much better value. The beach outside the hotel is wonderful. Much better than crowded clearwater. The pool is nice, but given the usual amount of guests, is always crowded.
The fitness room is small but with an amazing view.
Rusty's Bistro is okay. All other food was so-so. Come for the beach not the food.
Very little recognition for my gold status. I am used to a club level upgrade, but I was told they don't have a lot of space for that.
It's hard to say anything bad about this place. They try very hard.
Example: The HBO wasn't working for Game of Thrones. They had someone in our room to fix it before the opening sequence was done.
May 15, 2014
Rated 5 out of 5 INCREDIBLE!!!
Our stay was so far beyond our expectations it's hard to describe...and we had pretty high expectations from what we had read! Everyone treated us unbelievably, and the resort itself was...WOW...I don't know what else to say! Yes, it's been there for a while, but it's so well maintained...and the pool area is CONSTANTLY being cleaned and kept immaculate. I read so many reviews about how far away the beach was from the resort...so wrong! I couple minutes of walk and you're there. And, if you're interested in shell hunting, we found some BEAUTIFUL ones without any problem (go in the morning for the best).
We upgraded to a gulf view and the club lounge...highly recommend both! Peggy and Nickie are sweethearts and will spoil you with their service, and also with great recommendations and information about the area, including some great dining experiences.
Will we be back...you can bet on it!!!
September 13, 2013
Rated 5 out of 5 by Diddle01 Much more than expected!!
The resort was fantastic! Location: quiet and relaxing, but close to everything exciting. Room: The only thing better would be a second lounge chair, otherwise the room was great. It was clean as a whistle and roomy enough for 2 adults. Staff: I have never met a more friendly staff. Room service and housekeeping were super! We ordered a large pot of starbucks coffee every morning and it was a great price and quickly delivered! Restaurants: The resort had 4. Magnificent. Prices and types for all. There was a great bar at the pool and restaurant there too! Stuff to do: We were planning on paddle boarding and snorkeling, but the weather did not allow it. But it did allow a couple days of laying on our own cabana areas, cushioned chaise loungers by the ocean with a food and drink cart that came by frequently!
We give this resort a 2 thumbs up and would refer everyone to it! Great time and great people!
March 9, 2013
Rated 5 out of 5 by Maureen99 Relaxing stay
Thank you for a wonderful stay. Excellent check in with a woman with shoulder length blond hair and glasses. Our room had a view of the tennis court and ocean-very quiet :). The room was clean. The bathroom is similiar in size to a half bath- small, with a tub/shower and low toilet. I am an educated consumer, and overall this hotel was the best for the area. AMAZING fitness center!!!
June 25, 2013
Rated 4 out of 5 by energywhiz Good stay, could be better
Stay was generally positive. Even though hotel was full we were upgraded to a intercoastal view room on a high floor. Check-in was smooth and we were helped quickly even though there were a multitude of people arriving at the same time.
Room was sizable and clean, but bathroom was tiny and dingy. There was barely enough room to squeeze in with the toilet and still close the door.
Facilities, excepting parking/club lounge and beach bar. Loved being able to rent umbrellas or cabana on the beach for only $25 for a whole day! Parking was tough during the week, sometimes had to circle to find a spot. Club Lounge had lovely setting but offerings were just blah. Beach bar prices were excellent but the food was sub-par. Fries must have been frozen and came out limp. Hot dog was of obvious low quality and was placed into bun that was still freezing from having been refrigerated.
Setting of hotel was perfect though. Amazing beach, quiet and not crowded due to location next to park. Will stay again.
June 21, 2014
Rated 5 out of 5 by drcindyrx Best beach hotel!
Went here to relax and hang out on the beach. This hotel was great! We arrived at 8am and our room was ready and exactly what I had requested. When I checked out they even offered to hold our luggage and advised they could provide a place to change and shower if we wanted to spend the day at the beach ... how nice! PS - you have to rent a cabanna at the beach - it was great!
July 30, 2012
Rated 5 out of 5 by Beth213 Great stay
We had a all around great stay. Staff was friendly and efficient. Room clean and comfortable and enjoyed the amenities despite the weather. Nice health club too.
March 18, 2014
Rated 4 out of 5 by CanuckTraveler What a location!
Spend as much time as you can enjoying the beautiful beach and pool area here. The rooms are dated but the sunsets are stunning if you get the right room. The lounge was great and the staff was very friendly. Parking was an issue as they were having a conference when I was there but I was still able to get a spot. Some great restaurants are within walking distance as well.
February 9, 2013
Rated 5 out of 5 by DrShelbyK Never Wanted To Leave!!
Wow! We travelled (for the first time) to Clearwater after visiting Orlando. What a treat!!
We knew it would be crowded as it was Spring Break time but it never felt like that, We arrived early and asked about a different view for our room, if possible. We were offered a ground floor room that walked right out to pool area. Normally I would hesitate at ground floor but rep at front desk actually let us quickly look at the room as it was ready. We took the room as it was beautiful, clean and with a sliding glass door to the outside pool area.
Rusty's was great-food was excellent and attention to detail by staff was awesome-we had the same experience at Mainstays and Island Grille.
Outside area was exceptionally clean and hot tub was great.
Staff there was A-1 and they even have vey fairly priced chair entals down at the beach. Truly an exceptional and relaxing vacation. We will be back many times in the future!!!
April 15, 2012
Rated 5 out of 5 by Emma06 Everything about this hotel is wonderful
We can't say enough goods things about this hotel. The staff are wonderful especially Janet, at the front desk; Elaine in the gym; and David at pool. Our rooms were kept very clean, the food and service in the dining rooms was good,friendly and very professional and this is coming from a family that is very well traveled. We highly recommend this hotel.
July 6, 2013
Rated 5 out of 5 by Natalia07 Hospitality at it's best!
From Brandon at the front desk who was one of the most friendly and engaging front desk agents I've met , to the food, the quality of the room. It was a wonderful experience. You can see that Mr. Kimball is doing an excellent job in ensuring his staff loves the property and it shows in their daily interaction with the guests. Can't wait to come back!
October 2, 2013
Rated 4 out of 5 by Anne88 Decent resort hotel
This hotel had an amazing location but the rooms and bathrooms were standard run of the mill Sheraton. I do not think it was a good value for the money. The staff at the pool and the pool bar seemed very surly and unwelcoming. For years I have stayed at Sheratons (more than 50 nights a year each year) and this was definitely not one of my favorites.
October 11, 2012
Rated 5 out of 5 by AngelSINY Relaxation on cruise control
Sheraton Sand Key Resort, is THE SPOT in Clearwater Beach, Tampa FL. GREAT staff at the front desk I like to specially thank Katie, thanks for your patience and your kindness. Also Penny at the Club Level you rock great 411. Sunny all week gorgeous sunset and breathes taking amenities. A blown away location loved it with wife and two daugheters.
August 3, 2013
Rated 5 out of 5 by Lautrusz Great Hotel!!!
We had a great stay at the Sand Key Resort. Terrific hotel with a excellent staff and great amenities, including a very good restaurant. Special thanks to Jane at the front desk and to Walter our waiter for the Saturday seafood buffet. We will definitely recommend the Sand Key to friends and family and we're looking forward to our next visit.
September 23, 2013
Rated 5 out of 5 by Fsouena Great hospitality!!
The best 2 day getaway ever! Even had chocolate dipped strawberries waiting for us in the room to celebrate the surprising arrival of daddy! Lived the fact that we could still enjoy the pool all day, even after check out, and be able to take showers in the gym locker rooms after that! Thank you for letting us enjoy every single moment there!
August 1, 2013