新加坡圣淘沙湾 W 酒店

  • 新加坡
  • 新加坡
  • 海洋大道 21 号
  • 邮政编码 098374
  • 地图
 

客房与房价

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每房儿童数

此信息可帮助我们确定最适合举办您的派对的客房,并为您的到来做好准备。

请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

注意: 在此酒店,12 岁以下客人被视为儿童。 请根据需要调整成人和儿童的数量。
请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

家庭计划政策

12 岁或以下儿童可免费使用客房现有床位。 可应要求免费提供折叠床和婴儿床,但需视抵达时的供应情况而定。 儿童可享受自助早餐成人标准价五折优惠。

入住年龄政策

客人需年满 18 周岁并持有带照片的有效身份证件,方可登记入住。

Rated 4.1 out of 5 by 480 reviewers.
Rated 5 out of 5 by Excellent Staff Supports I was worried about transportation to Santosa Resort World... because of the distance from the hotel to the theme park. It turned out there was no need for any worry because everything in the hotel in Cove, Singapore was well arranged with shuttle and very informative and helpful staff members, so all our family members were able to enjoy the area 100%. Also I was very much impressed by the vehicle services to a local shop (a drug store) to purchase a medicine for my kid having allergy. This hotel cannot be better!!! I recommend fully~~~ and am sure to visit again. KS LEE April 5, 2013
Rated 5 out of 5 by loved! loved it! location was good if you dont want the hussle n bussle. there's plenty to do and see in the area on the island, taxi or bus though. staff were lovely greeted everytime - very welcoming. decorations were nothing like i have seen, eye catching and imaginative. food wasn't my cup of tea - guess im just used to the aussie food; but apparently the seafood is to die for (room mate said). rooms were tidy everyday - freshly feel. oh and the beds, makes me want to get a new bed when i arrive home, the best pillows and comfiness of beds ever!! reconmend W with star quality! September 6, 2013
Rated 3 out of 5 by This hotel has the coolest interiors This is one of my favorite hotels. Ive always stayed at Starwood Hotels when Im in Singapore which is almost every year! July 19, 2014
Rated 3 out of 5 by Disappointing staycation Initial impression was very poor with slow check in and crowded reception. Finally arrived at our room to find it was a smoking room and very unpleasant. Response to the request for a room change from staff was slow and I needed to follow up several times. We were eventually found a suitable room. The breakfast experience was crowded and chaotic. Some respite was found outside on the patio. Check out was difficult and I had to ask someone with authority to correct our bill. A staycation should be a pleasure and stress free. It was not the relaxing break we had hoped for. August 10, 2013
Rated 5 out of 5 by Beautiful Setting The W at Sentosa will hit you the moment you arrive at the door. It's decor is an eclectic mix of abstract,modern and avantgarde. We were duely impressed with the unique design surroundings and attention to details. The pool is by far the best I've seen and it was a pleasure to spend a lazy afternoon there. While it is not difficult to spend a lot of money to jazz up the hardware, what really set this hotel apart from the others was the human touch. Although they certainly not cheap I'd unreservedly recommend the W if you want attentive staff and a unique environment. April 2, 2013
Rated 3 out of 5 by Just ok hardware is similar to W Taipei, but when compare to software (eg. dinner @ Kitchen table, staffs responsiveness when made comments on food, woo bar ambience) there are significant gaps July 14, 2014
Rated 4 out of 5 by Private pool stay for two Overall, room was great. However, while making the reservations, I mentioned that I was going to arrive an hour early. Despite arriving on time for regular check-in, the room was not ready. Staff offered drink vouchers for two while we wait for the room, and mentioned that she will come back to notify of room availability. However, after 30 mins, there was still no notice. In the end, I approach the registration staff again and it was only then that action was taken to check on the reserved room. It was an inconvenience especially when I am in my 3 trimester of pregnancy and still had to go around checking on the reservations I made. I ended up only checking-in at about 4pm, 2 hours later than my reservation notification of 2pm. March 18, 2014
Rated 4 out of 5 by Excellent Holiday Venue Very relaxed atmosphere. Very helpful staff. Fantastic facilities. Needs some help in the 'Wet' bar as far as service goes, but other than that a very enjoyable holiday destination. July 14, 2014
Rated 5 out of 5 by some tiny details need to adjust I was kicked down by the corner of bed, it's better if there's some protection around it. If the makeup mirror with LED light will be better. January 15, 2014
Rated 4 out of 5 by Nice hotel with good steak house This hotel is good for a weekend break. Skirt is a good steak house located within the hotel. You may consider marketing the two together. July 14, 2014
Rated 1 out of 5 by So disappointed with W hotel A so-call six stars hotel, but lacking the flexibility, warm & sincerity. Did not provide early check in as per requested, neither recognise SPG status. I had to leave my stuff at the concerige and when i tried to retrieve them, there are nowhere to be found. Gave me the room key and when i went into the room, they are still cleaning up from the previous guest who check out. No turn down service, neither refill the toiletries. Gotten call them 3 times before the new toiletries are brought to the room. My friend has a suite, so we pop by to have a drink - gotten call room service numerous time to deliver the wine. they delivered the wine without glasses and wine opener. spent almost an hour before we finally get to enjoy the wine. November 5, 2013
Rated 4 out of 5 by great hotel only disappointing things was not being told about the pool party when booking. would have been nice to know there would be bikini clad drunk people running around the hotel for hours. we would have arranged activities for that day July 8, 2014
Rated 4 out of 5 by Not a hotel for middle aged guests Hotel décor is very modern. The chairs in lobby and around hotel are not comfortable, stylish but not functional. This hotel chain is all about looks but not function or comfort. The rooms were large and the bed comfortable. The staff was lacking in the pool area. The gals that walked around the pool had a bad attitude. They clearly did not like their job. You had to call them several times to get their attention. Every time they took our order the bartender had to come over to us and clarify the order. We were 2 couples at the pool for 6 hours. Terrible service. They hotel also hosted a Pool Party open to the public from 2-8 p.m. The music was terrible and blaring. We were not told this when we booked our relaxing weekend get away. December 16, 2013
Rated 4 out of 5 by Thank you Thanks W Hotel for giving me a memorable stay with my family July 14, 2014
Rated 5 out of 5 by best family hotel in Singapore This was our second time at the W Sentosa. Great rooms, spacious and comfortable. Great responsive staff who were quick to meet all my family's needs. Incredible pool with plenty of pool lounges and floating mattresses that my kids loved. Breakfast area is a bit busy but the food and ambiance is amazing. Can't wait to come back again. Thank you W Sentosa. June 29, 2014
Rated 5 out of 5 by Views to live for! Gorgeous views, great location and surroundings. Room is nice. The views give the hotel a great advantage in terms of appeal. Suggest: bedroom slippers can be thicker, toilets should not have been built that big (otherwise, it gives a non-modern, old feeling), that should be more than one person always by the desk on the 1F main door. When we were there, there was often no one at the desk although there were people attending to the luggage and traffic outside. No hesitation saying that this is a great hotel to take refuge from the urban Singapore! February 16, 2013
Rated 4 out of 5 by Great Ambience Great boutique hotel in a quiet corner of Sentosa. Responsive staff, nice big rooms for 2. Has a Bose system with blu-ray player in the room. However no nearby beaches within walking distance. You have to depend on the shuttle bus to to the activity areas in Sentosa. Would be great if they provide some newspaper for the day. June 30, 2014
Rated 5 out of 5 by Singapore Gem Stayed at many first class hotels in Singapore as well as Asia. W has only been open some five months and we have only just found you! Sentosa may be considered out of the way with the action taking place on and around Orchard Road but you are close by to the Genting Resort & shopping at Vivo City. Warm friendly welcome & recognition of our SPG status. Wonderful room really good, great size, comfy bed & spacious bathroom with really good rain shower. Quirky touches with mood lighting / colour scheme but spot on. Bose sound system in room a nice touch. Food in kitchen table excellent with attentive service. Look forward to a longer stay and chance to use the pool! Thanks for a great stay this time.... You have the makings of a real gem... February 21, 2013
Rated 4 out of 5 by Decor and comfort ~ superb. The W-Hotel in Sentosa Cove is unique in its modern design features that work 100% to give a totally unique hotel experience. I did encounter problems with the lack of control of the taxi queue where those ignoring the queue were placed in front of those following the supposed system. Once this was brought to the attention of management it was quickly and efficiently resolved. The coffee is still the best in Singapore and a genuine barista with a love of his job makes this hotel very special. There are a lot of "overseas interns" but this is not a problem as the staff welcome them and appear happy to train them. Staff and interns are all customer focused and this makes all of the guests feel welcomed and valued. My thanks to you all. March 31, 2013
Rated 5 out of 5 by Excellent Stay I loved my staycation in W Hotel Singapore. Was good service from the staffs and the hotel was so clean, new and chic. I only faced 2 issues. Slow check-in. Despite being there at 3.30pm, I only got my room at 4.30pm. Secondly, the pillows provided in the room were too soft. But we got a free upgrade to the fabulous room due to the late check-in and I think thatwas very kind of the hotel. Its a beautiful place overseeing the harbour and the breakfast was also really good. I had a memorable stay and really hope to go back there again sometime. February 19, 2013
Rated 4 out of 5 by Great place to relax! I stayed there for 1 night with my cousin to get out of the city and it was great. I had booked an away room but asked for the bigger away room although the pictures in the away room look like what I got so I may have not gotten upgraded even though I paid extra for it. It was nice and relaxing and we were able to really just do nothing and relax. My only gripe was that I had to wait over an hour and a half for a room which was a bit of a let down since I wanted to relax as soon as I got there and I had also indicated what time I would arrive. August 20, 2013
Rated 4 out of 5 by Great location & food but needs Improvement!! Quick stay for birthday celebration, impressed by the great food @ The Kitchen Table. Hotel with lovely, warm welcoming staff at the Entrance & Front Desk. Received a birthday cake (even a day after bday) also impressed by the cake!! Very delicious yummy mousse cake from W Team. BUT Housekeeping needs improvement - for turndown service 2 bottle of water and glasses, missing 1 bottle and 2 glasses, blanket left on sofa unfold, for cleaning Front Desk claiming starts from 3pm not from the morning, after cleaning no refill on some of the amenities. April 19, 2013
Rated 2 out of 5 by Same problem happened to other guests without improvement It's my first time to stay in W hotel. It's an expensive and supposed to be high-end hotel but failed to meet my expectation. I don't ask too much - a good shower and a great room for over-night sleep is all what I need. http://ugc.starwoodhotels.com/profiles/3523wh-en_us/82003012307361959835/profile.htm From the above guest, he complained about the shower was being either too cold or too hot. Yes, I experienced this too when the water actually burned my skin. So I turned just a bit colder then suddenly it became colder than ever. I will say this is the worse shower experience I had ever with Starwood Hotels. A W hotel room shouldn't be like this. Even the water pressure is a disaster...not strong enough I guess. But I didn't complain to the management because I know it WILL NOT make any difference to me since I chose to stay in this hotel at the first place. I guess what I should do is not staying in W Singapore next time. I moved to The Westin Singapore today with a better location and room rate. Thank you. July 3, 2014
Rated 5 out of 5 by Modern and Stylish Hotel I really enjoyed my stay at the W Singapore… Perfect for relaxing by the pool by day and enjoying a few drinks in the bar at night with cool music provided by local DJs… July 8, 2014
Rated 4 out of 5 by This hotel is exclusive We love the overall ambience in the hotel. The room was clean, comfy and spacious. Only slight issue is the airconditioning while we were sleeping. The temperature was not consistent and it seemed to become hotter in the middle of the night. Other than that, the service was great and we love the breakfast spread. We also enjoyed the pool. June 25, 2014
Rated 4 out of 5 by 3 D 2 N stay at W Reception staff - very helpful and courteous DVD repairman - disappointing, could hardly speak proper English - he couldnt understand what was the problem we had with the dvd player. In the end, I solved the problem myself. Pillows - this has been highlighted several times in the Tripadvisor but nothing has been done. Your pillows are pretty bad, I must say - too soft -not enough head support. Breakfast - $56 per person for an average breakfast set; lacking in variety and quality. Tasted better breakfast in other hotels at half the price! September 12, 2013
Rated 3 out of 5 by W- Waste of time and money Overpriced -quality of service does not warrant it. Ordered a grilled cheese sandwich for in room dining- cheese was no even melted Welcome letter in the room was clearly reused- letter was folded and creased Asked about front desk about corporate rates, staff did not even get back to us Upon checking out, items charged from the mini bar were incorrect. Waited very long for them to resolve it. and the staff did not even tried to improve and retifcy the embarassing situation. In general very disappointed with the level of service quality December 19, 2012
Rated 1 out of 5 by Zero Platinum benefit, not even a decent shower I was very excited when I booked this hotel because it is my first time to W Singapore. 2-3 days before my check in date. I noticed my booking vanished from my spg app, I thought it was a system glitch so I did not paid any attention, When I was checking in, I asked if there will be an upgrade for Platinum benefit. the front desk staff did not acknowledge I am a Platinum member. I had to provide my membership number again which I already did when I made the booking. Later I have been told there will be no upgrade and not even a room at higher floor which was in my profile when I made the booking. They gave me a room on the 3/f at the end. I think this happened when my platinum number not being attached to my booking which is no fault of my own. The front desk staff also seems surprised when I told them I am a platinum member also the drinks was part of rate I paid not a benefit. They wasn't aware of that. After we checked in to the room and took a shower there was a strong odour from the drain but it stopped after 10mins we using the shower. The water pressure was weak and the water temperature doesn't stay constant. The odour happens again when we had the shower in the morning so i guess it only happen when it was not used for few hours. There was a company booked the whole hotel for a week. Everybody was busy getting the hotel ready. We were told by the hotel check out at 12pm sharp and no luggage storage can be arranged. We felt we were being ignore most of the time. I am hugely disappointed about W Singapore and will not come back again. July 15, 2014
Rated 3 out of 5 by Inflexible Staff We have always loved staying in your hotel because of the swimming pool amenities and staff and your breakfast service. However, during my last visit, my wife who was not feeling well was rudely asked by the staff at 1.15pmto vacate the room in 15mins as I forgot to ask for late check-out when I check in (as the staff at most SPG hotels usually will ask whether we need a late-checkout but in this case they did not). She asked for half an hour extension so she can pack but the staff still insists that she must vacate the room by 1.30pm. October 25, 2013
Rated 5 out of 5 by WONDERFUL Experience Excellent Service throughout my stay. All the staffs were always smiling to us. Very approachable. The hotel is so beuatiful with the lightlings especially at night. It made me feel like i'm overseas! Pool is fantastic! There are some delay during the check in. Although i requested for early check in, the room was not ready. i would suggest that there could have more check in counters during the check in period to avoid delay in future. i will like to be back again in the near future! Please notify me if there is any good offer coming! May 20, 2013
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