Rated 2 out of 5 by Joe50 Very disappointing
the room was very poor. shower sub standard the bed sheets were old and rough. the TV speakers did not work. the entire experience was very very poor for a SPG Luxury Hotel. i would never stay there again nor recommend this property.
April 25, 2013
Rated 1 out of 5 by Sher This hotel was very disappointing
Had to wait 45 minutes to get our reserved room while they searched for 2 beds. Manager would not come to discuss the situation with us. No beach chairs were available and they would have cost $40 EACH if they were. On top of a resort fee.
August 17, 2012
Rated 5 out of 5 by RBMinSF Waikiki Oasis
Was reluctant to stay on Waikiki for all the obvious reasons. But the Royal Hawaiian is an absolute oasis. Close to the shops and restaurants and bustle of Waikiki, but a world away at the same time. The best of both worlds.
May 29, 2013
Rated 5 out of 5 by ShotaK I love this Hotel!
The view from tower ocean front(tof) is great and this is fifth time to stay tof. Everything is confortable except a price up of room charge this year.
August 9, 2013
Rated 3 out of 5 by Lehoula housekeeping services
We stayed 7 nights and if you didn't leave a note for the housekeeper they never left you amenities! As a matter of fact we had the same sliver of soap left in our shower all 7 days!! To us this is very unacceptable for a 5 star resort.
December 8, 2012
Rated 5 out of 5 by hondo6498 Stay at Royal Hawaiian
This hotel is the epitome of Waikiki vacations. The staff is over the top.
The dining staff of Nani at the Surf Lanai, and Raymond at the Azure Restaurant are the best.
If you want the true Hawaii experience this is the only place.
March 25, 2013
Rated 5 out of 5 by Connie69 Breathtaking
What an incredible experience. We had a lovely time. The ocean view was breathtaking. Everyone was so friendly and just made this experience a memorable one. Thank you!
July 29, 2013
Rated 5 out of 5 by Bev2 Wonderful hotel
Lovely hotel and excellent customer service!
September 4, 2013
Rated 5 out of 5 by Douglas Fabulous hotel!
Our room, the staff, grounds, food - everything was beyond our expectations. We were celebrating our 25th anniversary and on the last night they provided us with a private cabana for dinner - so romantic. Will definitely return!
January 24, 2013
Rated 5 out of 5 by Rosalin Love the pink
The hotel is elegant and is surrounded by a tropical paradise of beach and lavish gardens. Our favourite tradition is going to the Mai Tai bar and watching local entertainment as we relax from a day of surfing or snorkelling.
December 23, 2012
Rated 5 out of 5 by Chas2164 Grand hotel with a grand history
Beautiful hotel with excellent service. A wonderful staff that goes out of their way to service the customer. A hotel with a marvelous history of the Hawaiian Islands. I will definitely bring my wife back to the Pink Palace.
September 19, 2012
Rated 4 out of 5 by gary23 Great location
Great Hotel in a Great location.
Some services and room cleanliness let the hotel down. We found the hotel was over priced as everything was charged from a $25.00 daily resort charge to paying for the seats on the beach.
August 9, 2012
Rated 5 out of 5 by jaran Royal Property
Five stars are insufficient. I give Give Royal Hawaiian at least seven.
Kudos to many. In particular, Cori Hara.
January 4, 2014
Rated 5 out of 5 by rainfaa Amazing view
This staycation was amazing. The view from the ocean tower king was breathtaking.
August 20, 2013
Rated 5 out of 5 by Hawaiiandreamee Peace and quiet
Highly satisfied, the staff was very friendly, the hotel was neat, clean and tidy. You could walk to everything and it's location ensured peace and quiet. I highly recommend this as a vacation must.
January 21, 2013
Rated 5 out of 5 by Barbi45 Great place to stay!
The pool left much to be desired but everything else was SO elegant.
We have stayed here before and enjoyed it very much.
The lady who checked me out was awesome! I believe her name was Maile.
December 17, 2012
Rated 4 out of 5 by BRHAB Royal Hawaiian
Royal Hawaiian was a great overall experience, with the hotel's classic charm and atmosphere bringing instant relaxation and comfort. Overall we were pleased with our stay at the hotel -- when we arrived the valet staff were prompt and friendly, and the check-in staff were also very helpful and accommodating, as they took the time to walk us to the elevator to get us oriented. The room and ocean facing lanai were very comfortable, clean and elegant. The main negatives for us were that the pool area is very small and was dominated by children -- to the point that it felt like a kiddie pool. Thus it was not an option for us to seek a peaceful atmosphere in the pool. Alternatively we spent our days at one of the beach chair/umbrella setups that can be rented for the day -- this was an easy and nice experience as it allowed us to have a 'home base' on the beach for the day where we could relax. The pool/beach staff was not up to par from what we would expect from a 5 star hotel. While they were generally friendly, they were not especially prompt or attentive or going above and beyond the call of duty. For instance we had to wave them down multiple times to get basic services such as water or menus/drinks/etc. The beach side activities were great in that it made it very convenient for us to rent surfboards/SUP,
September 1, 2013
Rated 5 out of 5 by WineAdvisoryGroup Excellent Hotel
Stayed with my wife and 10 year old son. What's not to like. Excellent service, great location, food was fine (just had bkfsts and lunch here). Staff was friendly. Recommended.
April 9, 2013
Rated 5 out of 5 by Kate1412 A great place for Hawaii history.
Hawaii residents should take time to have a stay vacation at the Royal.
August 8, 2013
Rated 4 out of 5 by ohio94 house keeping not the best
The house keeping left something to be desired. They were late and had to be told on more than one occasion what to do to our rooms. Very disappointing.
March 9, 2013
Rated 5 out of 5 by Tarzan13 Fun & relaxing
Best place I have ever stayed. Beautiful beach, food & service was great.
July 25, 2013
Rated 5 out of 5 by RBDA The ultimate waikiki vacation spot!
Elegant, Romantic, Personable, Peaceful. The Pink Palace lives up to it's reputation. We stayed in one of the original rooms overlooking a quiet garden. The room had vaulted ceilings, and a nicely updated bath. I highly recommend taking the free historic tour offered by the hotel. There is so much history here. It's a real gem; a world away from the hustle and bustle of Waikiki, yet it's right in the middle of it! Also, the way it's situated, it IS the best beachfront on all of Waikiki. The Mai Tai Bar was a great place to watch the sunset and enjoy live local music. The Pink Palace really made our vacation special!
November 3, 2013
Rated 5 out of 5 by Tommy48 Five Star Resort
When asked what was the most memorable part of my stay in Honolulu, I say The Royal Hawaiian. Thanks for the great stay
May 28, 2013
Rated 5 out of 5 by Fran58 Just beautiful
Old world luxury, like stepping back in time.
Very quiet and comfortable.
Our only fault was the size of the bathroom
May 12, 2013
Rated 5 out of 5 by Nanny55 Royal Rhawaiian
I love this hotel. I come over from the Mainland to see my dad. They always ask how he is. Everyone who works there is wonderful
September 16, 2012
Rated 5 out of 5 by pkmakai The Pink Palace
No better place to stay on Waikiki. The hotel is fabulous only matched by the staff's attention to the guests' needs-
April 27, 2013
Rated 5 out of 5 by denisemc99 perfect location
I loved the resort and everything it had to offer. Really enjoyed breakfast at Surf Lanai and cocktails at the Mai Tai Bar.
December 26, 2012
Rated 5 out of 5 by Keani Great renovation
Lovely décor, love how the heritage was preserved in the redesign, great photo ops
June 24, 2013
Rated 5 out of 5 by Keiko This hotel is the most beautiful in Waikiki.
If you stay in this hotel, you can enjoy a very pleasant and relaxing atmosphere all day: from morning to night.
January 15, 2013
Rated 5 out of 5 by Willie terrific location
Wonderful bar and beach. Not too old fashioned for mature people, not too many kids, a real positive.
April 25, 2013