The Royal Hawaiian, a Luxury Collection Resort, Waikiki

  • 2259 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • United States
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Rated 4.2 out of 5 by 494 reviewers.
Rated 5 out of 5 by Great place to stay! The pool left much to be desired but everything else was SO elegant. We have stayed here before and enjoyed it very much. The lady who checked me out was awesome! I believe her name was Maile. December 17, 2012
Rated 5 out of 5 by Extraordinary staff! I just wanted to share how great Chuck was at the beach, he really went out of his way for me and my mom day after day. He stood out from everyone! I look forward to the next time. August 30, 2013
Rated 5 out of 5 by Excellent Hotel Stayed with my wife and 10 year old son. What's not to like. Excellent service, great location, food was fine (just had bkfsts and lunch here). Staff was friendly. Recommended. April 9, 2013
Rated 5 out of 5 by Absolutely fabulous! This was our second visit is as many weeks. Started and ended our trip there. Bars, dining, rooms, view, all fantastic. Staff very helpful with directions and suggestions. August 23, 2013
Rated 5 out of 5 by Breathtaking What an incredible experience. We had a lovely time. The ocean view was breathtaking. Everyone was so friendly and just made this experience a memorable one. Thank you! July 29, 2013
Rated 5 out of 5 by RH's charm is one of the magic features From the time you walk into the entrance of RH and are greeted by all the frindly staff you realise what a magic place this hotel was and continues to be. August 11, 2013
Rated 5 out of 5 by I love this Hotel! The view from tower ocean front(tof) is great and this is fifth time to stay tof. Everything is confortable except a price up of room charge this year. August 9, 2013
Rated 4 out of 5 by house keeping not the best The house keeping left something to be desired. They were late and had to be told on more than one occasion what to do to our rooms. Very disappointing. March 9, 2013
Rated 5 out of 5 by Royal Rhawaiian I love this hotel. I come over from the Mainland to see my dad. They always ask how he is. Everyone who works there is wonderful September 16, 2012
Rated 5 out of 5 by perfect location I loved the resort and everything it had to offer. Really enjoyed breakfast at Surf Lanai and cocktails at the Mai Tai Bar. December 26, 2012
Rated 5 out of 5 by Five Star Resort When asked what was the most memorable part of my stay in Honolulu, I say The Royal Hawaiian. Thanks for the great stay May 28, 2013
Rated 4 out of 5 by Royal Hawaiian Hotel I really enjoyed my stay at the Royal Hawaiian. The staff are very pleasant and attentive to guest needs. Every day I would pass staff in the hallway on the guest floors and they always smiled and made a point of saying hello. If you ever even had the slightest look of question on your face someone would be sure to ask if you needed something. The guys out front were great - very engaging and friendly and always asking if anything was needed. I was very impressed when standing out front one day waiting on my shuttle and a clearly intoxicated woman left the hotel and walked off on her own. The bellman tried to assist but she was heading somewhere. They kept an eye on her and called hotel security who promptly sent two guys to go look for her. I am sure there are other hotels where that would just have been ignored but these guys really took it upon themselves to be helpful. The guy who checked me in was great. He tried to get me the best room possible. Unfortunately my hotel neighbor's family was apparently sick and coughing a lot (smile - this review is sounding worse than it should but my point is how attentive and helpful all the staff were) and the desk guy really worked with me to help me relocate rooms without any hassle. The restaurants and bars on premises are nice. The beach is readily accessible. It's a shame they crammed the Sheraton in next door in terms of the overall locale but the combination of Sheraton and mall provides ready access to other shops and restaurants. The hotel's location makes it very easy to get to the main strip for eating or shopping. One downside - one of the nearby hotels or bars has outside music that is loud and usually goes until around 1 or so in the morning. April 1, 2014
Rated 5 out of 5 by Just beautiful Old world luxury, like stepping back in time. Very quiet and comfortable. Our only fault was the size of the bathroom May 12, 2013
Rated 5 out of 5 by The Pink Palace No better place to stay on Waikiki. The hotel is fabulous only matched by the staff's attention to the guests' needs- April 27, 2013
Rated 5 out of 5 by This hotel is the most beautiful in Waikiki. If you stay in this hotel, you can enjoy a very pleasant and relaxing atmosphere all day: from morning to night. January 15, 2013
Rated 5 out of 5 by terrific location Wonderful bar and beach. Not too old fashioned for mature people, not too many kids, a real positive. April 25, 2013
Rated 5 out of 5 by Oasis in Waikiki The Royal Hawaiian is an oasis in the middle of Waikiki. Set back off the road, with quiet gardens and the best beach access in Waikiki, the Royal Hawaiian is the only way to go for a real, luxurious resort experience. The staff is top notch and the food and facilities are wonderful. This is not a budget friendly hotel, but as long as you go in with this in mind, you will enjoy splurging. The pool is small (can use the Sheraton's Helumoa pool next door) but it is less crowded than those nearby and our kids preferred it. June 26, 2014
Rated 5 out of 5 by Top Notch Service and Accomodations What an incredible experience, the staff at the hotel from the beginning to the end was fabulous. April 15, 2013
Rated 5 out of 5 by Great Luxury and Priceless Views This is how Hawaii should be visited. The hotels first word (Royal) is how you are treated. April 7, 2013
Rated 5 out of 5 by Service is impeccable Staff at RH are friendly, knowledgable and make our stay as comfortable as our second home. December 31, 2012
Rated 5 out of 5 by Amazing view This staycation was amazing. The view from the ocean tower king was breathtaking. August 20, 2013
Rated 5 out of 5 by Great renovation Lovely décor, love how the heritage was preserved in the redesign, great photo ops June 24, 2013
Rated 5 out of 5 by Fun & relaxing Best place I have ever stayed. Beautiful beach, food & service was great. July 25, 2013
Rated 5 out of 5 by A great place for Hawaii history. Hawaii residents should take time to have a stay vacation at the Royal. August 8, 2013
Rated 5 out of 5 by Hotel was wonderful Always wanted to stay and finally did and it is in a perfect location. January 7, 2013
Rated 5 out of 5 by Mahalo Truly enjoyed my stay. Ms. McCarter attended to my every need. April 25, 2013
Rated 5 out of 5 by Awesome experience! Beautiful hotel, fantastic location! Well definitely be back! April 21, 2013
Rated 5 out of 5 by Heaven We had 3 perfect days & nights here December 5, 2013
Rated 3 out of 5 by Waikiki Disappointment We booked our stay at the Royal Hawaiian as this was my first trip to Hawaii. After a lovely week in Kauai, we arrived on a Friday to be told that the computers were down. Check-in took about 45 minutes. Once we got into our room, it was fine, although it backed up to the area where music was played until about 10 p.m. each evening, so it was loud. The hotel is old and needs some refurbishing. Also, doors are heavy wood and do not reach the floor so noise from other rooms & hallway is very loud. Beach access (part of the reason to stay here) costs about $50 for a reserved beach chair. Not worth the money, and I won't repeat the experience. November 21, 2012
Rated 5 out of 5 by THINK PINK FOR LUXURY! I have stayed at 5 star hotels within the United States and Europe…I have never received the quality of personal service that I enjoyed during my stay at the iconic "Pink Palace." I also love the boutique feel of the hotel, rather than the monster size of other respected establishments. The hotel is steps away from decadent shopping sprees and entertainment. July 8, 2014
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