The Royal Hawaiian, a Luxury Collection Resort, Waikiki

  • 2259 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • United States
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Rated 4.2 out of 5 by 491 reviewers.
Rated 4 out of 5 by Pleasant stay I have high expectations every time I stay at the Royal Hawaiian and the hotel and staff always deliver. March 18, 2014
Rated 5 out of 5 by Exceptional!! I don't have anything negative to say. The rooms are gorgeous, the restaurant is amazing, the beach boys are very helpful, but the thing that stands out the most is the service. Everyone from management to housekeeping was truely remarkable and goes above and beyond on everything. September 24, 2012
Rated 4 out of 5 by Housekeeping Had to call daily to have housekeeping done as was never done before 330 pm each day as well had to leave notes to have towels and toiletries refreshed March 7, 2014
Rated 5 out of 5 by Great aloha staff - We truly enjoyed our stay at the Royal Hawaiian. Not only is it a beautiful resort set on one of the most georgeous beaches in the world but the staff was wonderful and the service outstanding. That made our trip so special. Also loved the music, food and dancing at the luau. August 2, 2012
Rated 5 out of 5 by Great Room, pool, & beach This is our new favorite hiotel in Hawaii. We especially liked the ocean view room in the tower, the pool & ocean. Michelle was very helpful in getting upgrade to this room. Also, Randy Liu (Horticulturist) was very helpful and Komoko (?) was very friendly at the pool. November 4, 2013
Rated 5 out of 5 by Wonderful Stay Perfect in almost every way . Beach services were outstanding; Azure still makes my mouth water; the public areas make you want to stay there forever and the staff was exceptional. The only gripe, and a minor one, is the internet connectivity which was, at times, flaky. February 17, 2013
Rated 5 out of 5 by Wedding experience at the RH! The hotel and the entire experience were unparalleled! The staff, facility and the location were all top notch. For an unforgettable experience on Waikiki, you cannot do better than the The pink lady of the Pacific, the Royal Hawaiian!! December 29, 2013
Rated 5 out of 5 by Amazing Weekend I absolutely LOVE this property! Don't let it's classic exterior fool you! The rooms have been updated with a modern feel! Highly recommended. Love the welcome "banana bread". Thank you for an amazing stay!!! January 28, 2014
Rated 5 out of 5 by This hotel is an oasis of calm and beauty. This historic hotel has an aura of calm, beauty and warm hospitality in proximity to the hustle and bustle of downtown Honolulu. A perfect place to unwind, relax and rejuvenate while experiencing some of Hawaii's finest shopping and historic sites. November 6, 2013
Rated 5 out of 5 by Splendid The staff was friendly and accommodating. They did forget my banana bread in my room on checking which was disappointing. Nam in restaurant at breakfast was a superb waiter. The beach was lovely, although 40 and 50 bucks for a chair on it was a bit much. December 17, 2012
Rated 3 out of 5 by It is puzzle for SPG Platinum You will have the Platinum benefits by hotel depended besides instant: Upgrade to suite: NO Breakfast:PUZZLE It is also NO room of good view for you. The hotel give a coupon of light set menu at noon time for one person per room even if couples stay. September 30, 2012
Rated 5 out of 5 by WOW!! Another great stay at the Royal Sean, Scott and Wendy (cook in the kitchen) were fantastic in the bar. Taking care of our every need with a great big smile. Wendy made us a special Caprese Salad for lunch every day that was perfect! Thanks for the great Hawaiian service. December 11, 2012
Rated 3 out of 5 by disappointment For some reason it is like pulling teeth to get an upgrade from this hotel and has been for the last 15 years. Best feature was private beach area but that now costs you $40/day to use their lounges-come to San Diego, our beaches are free. December 27, 2012
Rated 5 out of 5 by Relaxtion This Hotel meets all your needs. From the time you step on the property until you depart they make sure you are taken care of. February 21, 2014
Rated 5 out of 5 by First stay with our baby The Royal Hawaiian has a great location and facilities, but the best part of the experience was the staff. We were on our first trip with a 5 month baby and everybody helped us and made a stay like feeling at home. December 11, 2013
Rated 5 out of 5 by Just Perfect Simply put, everything was just perfect for our 40th wedding anniversary, the room,the view, the food,the staff,the amenities,everything. In other words we just loved the place. Thank you for everything,we will definately be back. October 18, 2012
Rated 3 out of 5 by what makes a great hotel? a great hotel should be great this one only qualifies as good hotel in great location. March 3, 2014
Rated 5 out of 5 by Nice hotel and good services Great location, very nice service and even suprise the valet parking staffs memorized our names. Beautiful setting , Overall rating.... EXCELLENT PLUS. + + + +. Need to improve: I saw two live roaches in our bathroom. August 17, 2012
Rated 5 out of 5 by Excellent Service and Stay Family Vacation 7 nights. 1st night poor room single bed for 4 2 adults, 2 children. Roland front desk corrected with an excellent double room for rest of stay. Lovely facility, excellent service. We would stay again. July 9, 2012
Rated 5 out of 5 Exceeded All Expectations! I've been spoiled by this stay. It will be hard to stay anywhere else! The opulence is amazing!! Everyone is so friendly - from housekeeping to concierge to bell help (thanks Frank!). Loved it, loved it, loved it!!!!! November 18, 2012
Rated 5 out of 5 by Very Relaxing We had a very relaxing experience . We stayed in the Junior Garden Suite. It was so spacious. We also booked the pink umbrellas which made our beach experience nice. I will come back the next time I come to Waikiki. December 27, 2012
Rated 5 out of 5 by Quality Property Staff acknowledged SPG status on arrival, provided upgraded suite with view. Service was excellent all around. Concierge was very helpful in arranging events, and housekeeping and bell services were excellent. April 6, 2013
Rated 5 out of 5 by Aloha Spirit! Greeted with a grand Aloha welcome! Mahalo! March 4, 2014
Rated 4 out of 5 by pool and beach areas This year we found that prime pool side chairs were pre-reserved day after day for certain "guests" and they never showed up. These reserved chairs would be released to other guests as late as 4:00---one guest was by herself and had 2 chairs held for her every day. This visit, we discovered that the once free Royal Hawaiian beachside chairs now cost a rental fee of $20.00 per day per chair -plus tax?? In the previous years, the chairs were free to guests on a first come first serve basis---there were very few guests sitting at the beach as a result of this fee. Having access to our own private beach area was one of the perks of this hotel that brought us back year after year. We also did not have our usual complimentary fruit bowl and banana bread in our room when we arrived.. I received my fruit and bread on my last day???? My sister is a gold member and she never received these items in her room. There were many times that we would head back to our rooms at the end of a long pool day (4-5pm) and our rooms were in the process of being cleaned so we had to wait to enter our rooms. November 4, 2012
Rated 3 out of 5 by Charges extra for beach chairs Hotel charges $40/day for 2 beach chairs and umbrella. Pool chairs are free, but always fully occupied. A hotel with this heritage and class should include these expected amenities in the room rate. October 10, 2013
Rated 5 out of 5 by If you want the best, stay at the best The Royal Hawaiian Hotel wasnt just a stay, but an experience. Everything was first class! Traditional mixed with modern in perfect harmony. If you want the best of Honolulu, stay at this hotel. April 3, 2013
Rated 3 out of 5 by As a SPG Platinum this hotel offers nothing in extras. None of the usual amenities that we usually always receive. Do not stay here if you expect the usual upgrades and services that a platinum member receives. You will get zero , no robes, no slippers, no breakfeast, no room upgrades and of course no club! September 27, 2012
Rated 5 out of 5 by Princess at the Pink Palace I had the pleasure of staying at the Royal Hawaiian and felt like a Princess. The room was gorgeous, fabulous view but most importantly, the staff was so warm and welcoming. What a treat! October 15, 2013
Rated 5 out of 5 by great location and top notch service Upon arrival, greeted with fresh flower lei, cold towels, and pink lemonade. Check in was easy and room was ready. Location center of Waikiki beach behind major shopping and restaurant areas. September 5, 2012
Rated 5 out of 5 by Exceptional Stay My wife and I stayed for five nights on the first leg of our honeymoon. The room, service, food quality were all excellent. Probably one of the best hotel stay experiences I have ever had. October 6, 2012
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