The Westin Maui Resort & Spa, Ka'anapali

  • 2365 Kaanapali Parkway,
  • Lahaina
  • Maui,
  • Hawaii
  • 96761
  • United States
  • Map
 

Rooms & Rates

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See room terms and details for information about rollaway and/or extra person charges.

Rated 3.8 out of 5 by 859 reviewers.
Rated 4 out of 5 by Needs Updating Great Location but the rooms in the central tower are tired and need updating. August 31, 2012
Rated 4 out of 5 by Great Location Great views, location and ammeneties. We would definitely stay here again. February 10, 2013
Rated 5 out of 5 by A Piece of Paradise in Kaanapali, Maui Beautiful grounds and pools and hotel employees were very service-oriented September 21, 2012
Rated 5 out of 5 by Paradise wonderful!! The staff were great, and very helpful. The beds are so comfy! October 30, 2012
Rated 3 out of 5 by Small bathroom The price for a room to have a bathroom like that is not worth the money March 14, 2013
Rated 4 out of 5 by Gorgeous Property This is a property that you leaving hoping you'll return again one day. June 15, 2013
Rated 4 out of 5 by Great place to relax. Very kid friendly, truly enjoyed my stay and so did my whole family. September 3, 2013
Rated 5 out of 5 by Hotel has great features Clean and nice rooms. Friendly service and great location. December 1, 2013
Rated 5 out of 5 by Hotel very comfortable Once all work is complete it will be hard to find something nicer October 10, 2013
Rated 5 out of 5 by Outstanding Service Arrived at 2am in the morning. Staff helped wisk us to a great room. June 30, 2013
Rated 5 out of 5 by What an awesome resort! ! Awesome room. Great bed. Superior service. Would highly recommend. May 14, 2013
Rated 5 out of 5 by Westin Maui is a great place to stay Beautiful grounds, nice rooms. Try the pool slide, it's very fun. December 18, 2012
Rated 4 out of 5 by Excellent grounds but need more front desk staff Recommend additional front desk staff. Waited 20 min to check in. December 22, 2012
Rated 3 out of 5 by Needs updating Great location and pool. Rooms need plumbing work. Kind staff. February 24, 2013
Rated 5 out of 5 by The location is incredible We had a great week and the staff at the hotel was fantastic!! January 25, 2013
Rated 5 out of 5 by never have to leave resort what caught my attention was the friendliness of staff!!! October 7, 2013
Rated 3 out of 5 by Noisy and commercial This was my first trip to Hawaii - my wife and I usually stay at Starwood properties as this brand provides the best in class customer service. However we ran into a few problems at this hotel - mainly because it was packed with families and children - which made the place noisy and difficult for the staff to keep up with the high number of guest. - First, there is no extravagant recognition for SPG Gold or Platinum guests. As I am a Platinum member, we got free breakfast, internet and access to the spa area. However the rooms were average. The first room they assigned was facing the parking lot - so we got that changed immediately. Don't expect a suite upgrade! - This place is loud and all about spending $$, If you are going to relax, don't stay at the Westin Maui. If you have family and want comfort, Westin Maui will be a good choice. - We opted for the "Green Choice". However if you opt for this option the hotel WILL NOT clean your room - in other words, they will not pick up thrash from your room etc unless you make a request. I shared my concerns with the managers at the Westin Maui - Jeff and Kya. Apparently lot of gold and platinum members stay here so it is difficult for them to provide room upgrades to everyone. July 14, 2012
Rated 5 out of 5 by beautiful resort Wonderful staff and beautiful beach and resort wss amazing April 23, 2013
Rated 4 out of 5 by Great Location Loved the spa and gym and pool and location on the beach. December 19, 2012
Rated 4 out of 5 by ok stay hotel was nice was told they were remodling looked dated January 14, 2013
Rated 3 out of 5 by Family vaca Hotel needs to update the rooms. Grounds are beautiful. March 30, 2013
Rated 5 out of 5 by This is a fantastic westin hotel with superb location. From check in to check out, everything was first class. December 4, 2011
Rated 5 out of 5 by This hotel has friendly staff Everyone was helpful, accommodating, and friendly. May 3, 2013
Rated 4 out of 5 by Good Stay I had trouble applying suite night awards to my stay so I called my Platinum Concierge. She called the hotel for me and got me upgraded to a Premier Suite. I had three rooms and she was able to get the other two rooms upgraded to Premium Deluxe Ocean View Rooms. All three rooms were fantastic but the Suite really stood out. We had three balconies, a large living room, a large bedroom, and a fantastic bathroom with separate shower and tub. I do not recommend the restaurant "Relish" for either breakfast or lunch. Neither meals were anything spectacular and there is much better food available locally. The platinum breakfast vouchers are good for the continental breakfast only and there is a $15 upcharge for the full breakfast. I should mention that the front desk agent was fantastic and agreed, upon my inquiry, to give my other two rooms platinum breakfast vouchers as well. That was much appreciated. Towel cards are required to get towels from the towel desk and while I believe you are only allowed two, the front desk agent helping me gave me four cards per person including for the other rooms on my reservation with guests that were not platinum. We really appreciated that. The pool bar had good happy hour specials daily. Don't expect much night life. Things die off in Kaanapali around 9:00-9:30. February 8, 2014
Rated 5 out of 5 by Features hotel met all expectations and visit was enjoyed. March 8, 2013
Rated 5 out of 5 Sad to leave I couldnt have asked for a better experiance. September 16, 2013
Rated 5 out of 5 by The staff is awesome! Along with great features the staff was amazing March 13, 2013
Rated 5 out of 5 by exceptional location the best part was that everything was so close. March 10, 2013
Rated 4 out of 5 by Great beaches Great beaches and pools, central to activities August 10, 2013
Rated 2 out of 5 by Room needs updating and serious cleaning Recently spent 2 nights at the Westin. The lobby was beautiful and the pool area had a slide that my daughter thoroughly enjoyed. However, the room was small, dated, and dirty. Upon entering, there was hair in the bathtub, a thick layer of dirt on the bathroom vent, dead bugs in the bathroom light fixture, and rust around the bathtub fixtures. When I proceeded to put some drinks in the refrigerator, there was a bunch of bathroom hair right next to the frig. Gross! Additionally, there was rust and peeling on the 30-year old frig. The counter also looked like it had not been dusted for a long time. Although housekeeping came to remove the nasty hair, minimal housekeeping was done on a daily basis. Towels were replenished, but creamers, shampoo, and conditioner were not. The air conditioner worked inconsistently, even when the sliding glass door was closed. At times, I had to open and close the door several times in order to get the barely working air conditioning unit to turn on. Without the AC, the room would get hot and musty smelling. Given the status of the room, I would most likely not stay here again despite the impressive pool area. I was glad to leave after 2 nights and am currently staying at a spacious and clean condo instead. July 27, 2012
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