Rated 5 out of 5 by Tay8 Lovely Getaway
Enjoy the peaceful atmosphere at poolside with plentiful pitchers of ice water with electrolytes provided by the cabana boys/girls!
July 1, 2013
Rated 5 out of 5 by RYAN13 Wonderful hotel and facilities. Food was excellent and staff was very friendly.
Spa experience was excellent. Fitness center was excellent as well. Restaurants' food was better than other hotel restaurants food.
February 15, 2013
Rated 5 out of 5 by Jules Service was exceptional
I travel frequently for business and pleasure. I was extremely impressed by the exceptional service at every level and department.
June 9, 2013
Rated 4 out of 5 by Joed Disappointing Suite
Suite was dark. Really two adjoining rooms. Poorly furnished. Poorly lit. No couch in main room. Not worth price even on special.
June 4, 2013
Rated 5 out of 5 by Mark2341 What a beautiful setting
What a beautiful place. Enjoyed our stay very much. Will be back
December 29, 2013
Rated 5 out of 5 by kiki30 We love to walk and the grounds are just beautiful and so well care for.
We had a wonderful 3 days at this resort. The staff couldn't have been nicer and more accommodating. We will definitely return.
June 10, 2013
Rated 4 out of 5 by Franklin Phoenician
Golf courses adequate.
Food excellent, though I would like a Mexican option.
No taxis, only limo$
April 2, 2013
Rated 4 out of 5 by DKline Great Room Service
I love the fact they bring a toaster with them and let you toast your bread when you are ready for it. Best part of the stay!
April 22, 2013
Rated 5 out of 5 by walley Excellent customer service
From the time I drove up to the resort until I checked out the service was perfect. I highly recommend the resort to anyone.
March 27, 2013
Rated 5 out of 5 by Ramses Outstanding Service
The staff was outstanding--courteous, very competent, and sensitive to the need for timeliness. They went above and beyond.
March 2, 2013
Rated 5 out of 5 by Chris Great staff
Amanda checked us in. She was very friendly and helpful . She went out of her way to make our stay pleasant and relaxing.
June 3, 2013
Rated 5 out of 5 by TheVille Great Spring Break!
Great resort! We couldn't have asked for a better experieince and our three kids had the spring break of their lives.
March 27, 2013
Rated 5 out of 5 by tkra Wonderful hotel, as always
The Phoenician conitnues to excel in treating each guest as a VIP. The food.service and location were all excellent.
December 6, 2012
Rated 5 out of 5 by Ritabill luxury at its best
scrupulously maintained grounds, amazing art displays, superb customer service experience.
November 12, 2013
Rated 3 out of 5 Nice property but
Nice property, but way to stuffy for me. Staff seemed to aluff for my liking. Just never felt comfortable here.
October 24, 2012
Rated 5 out of 5 by rik1030 Phoenician
Older facility - that is kept up immaculately.
wonderful service - as i would expect.
all poistive experiences
March 25, 2013
Rated 4 out of 5 by DonnaB Disappointed in room location
The rooms I was given did not have views. I was put on the lower lever across from the service staging area.
April 26, 2013
Rated 5 out of 5 by PattyO Paradise!
This was one of the prettiest resorts I've ever stayed at. The amenities and staff were top-notch.
March 18, 2013
Rated 3 out of 5 by Ke59 Not a 5 star expierience
We were expecting a 5 star experience and the hotel fell short of that expectation. First the good things. Staff was always attentive and amazing. Food was fantastic. Now for the shortcomings. We had room 2044 and the balcony was huge! But it had old furniture that was sparse in nature and not clean to sit on. I am a decaf drinker and my decaf coffee packs were not refilled each day and I ended up not having one to make on my early morning departure. Very disappointing. We are Starwood members and had to ask for free water to the room. We almost opened up the Fiji water in the room at $6.50 a piece.The cactus garden was haphazardly decorated in Christmas lights. Either don't do it at all or do it right I feel. The resort fee gets you into the spa for free. I went and it is tiny, dated and not worth the resort fee charge each day. They are under pool construction so my beloved outdoor jacuzzi experience was nowhere to be found which was a disappointment to my husband and I as we like to share that experience at any resort we frequent.Having stayed at the competition in the area we feel the Phoenician has a lot of catching up to be considered equal.The golf course was in great shape and we enjoyed it as resort courses go.
December 1, 2013
Rated 5 out of 5 by Tony02 Awesome hotel
My wife and I stayed there for 5 days, the staff, hotel and grounds are perfect in every way....
June 14, 2013
Rated 5 out of 5 by TS1014 One of the best!
This is by far one of the best hotels we have stayed at. Excellent all the way around!
September 23, 2013
Rated 5 out of 5 by MJ2013 Lovely and Relaxing
Love the layout of the hotel, Pool area, and common area is beautiful. Rooms are spacious.
March 24, 2013
Rated 4 out of 5 by MC33 Great Setting and Client Experience
Customer Service was Excellent and breathtaking views!
November 19, 2013
Rated 5 out of 5 by V112 This hotel was beautiful
The natural setting, the facilities, the food, the staff, everything was perfect.
May 23, 2013
Rated 5 out of 5 by Sassie1 This resort is where I go to get pampered!
The Phoenician is where I go to get away for a few days and completely relax. Once I arrive, I do not have to leave. The resort has everything! I can choose to lay out at several different pools, but whichever one I choose, the pool service is impeccable. The towels are waiting on the lounges, the servers immediately bring you an ice cold pitcher of water and then they are ready to take your drink and food order. If you prefer to eat at a restaurant, there are several to choose from. From a steak house with a view of the city, to an outdoor patio, pool side restaurant, or a burger and sandwich restaurant on the golf course, there will be something to accommodate you. After that you can choose to work-out or get a massage or play a round of golf or tennis; the Phoenician has plenty of things to do. At the activity center, you can also play Ping-Pong, a game of pool, or video games. In the evening, the turn down service includes chocolate on your pillows and the music in your room will be set to lull you to sleep after your perfect day. All of this awaits you on the 300 + acre property that is the Phoenician Resort. I have been coming to the resort for years, and will continue to return for years to come.
June 25, 2013
Rated 5 out of 5 by Passingthrough Great place to relax
Wonderful place to stay. Staff is wonderful. Great area and Troon golf course.
December 25, 2012
Rated 5 out of 5 by Ricky Perfect place to relax
Excellent venue beautiful scenery great food wonderful staffs perfect getaway
February 18, 2013
Rated 5 out of 5 by Zale22 The Phoenician...Phoenix.
First Class hotel and first class people.. Exceedingly clean. Well managed.
April 4, 2013
Rated 5 out of 5 by mpls23 20 years later
My wife and I revisited the Phonecian after 20 years and it was fantastic!
April 24, 2013
Rated 5 out of 5 by Richard1010 Outstanding Hotel
Hotel had amazing grounds, very helpful staff and nicely appointed rooms.
March 16, 2013