Rated 5 out of 5 by SAS12 Great Weekend
Gave my 33 year old son points to stay at The Phoenician for a birthday weekend with friends. The hotel was great. They had champagne & truffles with a birthday card in his room at arrival. What a nice surprise! They had an amazing dinner at J&G Steakhouse located at this resort. Thank you for taking such good care of my son and his friends!
December 18, 2013
Rated 5 out of 5 Amazing Hotel
This hotel was absolutely amazing. All the expected amenities and more. Sean at the Thirsty Camel was great. After a long day of travel he was a very warm welcome and great representation of the people I would soon meeti in Scottsdale. I heard we are having another meeting in March and Phoneix was mentioned so I have now mentioned your hotel. I am hoping we are going back to the Phoenician!
December 17, 2013
Rated 5 out of 5 all I can say is "wow"
What a beautiful hotel! From the gorgeous winding drive framed by festively lit trees, to the stunning mountain backdrop, the grand entrance, fountains, and very tastefully decorated spacious room with a jaw dropping view-there was beauty everywhere I looked. Combine this with the genuinely friendly, helpful, cheerful staff I will definitely be back.
December 16, 2013
Rated 5 out of 5 Room was excellent
The room was large with comfortable furniture. The amenities were easily within a short walk. Getting around was a little confusing with out a real map to follow.
December 17, 2013
Rated 5 out of 5 by Doug1234 Best hotel service I have ever experienced.
We booked two rooms for a 5 night stay over Thanksgiving. We are Gold Elite Members in a competitors rewards program. The service at the Phoenician topped anything we have seen previously. Every time I picked up the phone, a friendly voice answered and took care of our every need. This included a personalized "smores" event for our family when we were not able to attend the planned event and free smoothies for the kids, when my 6 year old forgot to put out the Breakfast request the night before. The suite was beautiful, breakfasts on our patio were wonderful, everything was great! We will be searching for A Luxury Collection Resort for our next vacation!!
December 2, 2013
Rated 5 out of 5 by NCDeacon Best resort in Scottsdale!
Beautiful property! Flowers and grass are amazing. Beautiful common areas. Our deluxe rooms and balconies were very large, which we loved. Corner room in back corner of main building overlooked Camelback and the golf course on the hill. Huge resort, so get ready to walk. We didn't mind, but if mobility is an issue, would stay somewhere else. Several restaurants, which are convenient and we enjoyed them. Convenient to downtown Scottsdale and about 20 min. from airport. Would definitely stay here again!
December 4, 2013
Rated 5 out of 5 by TomD Awesome Place!
We transferred to the Phoenician from another hotel and could not have been happier. The room was very clean and had a view of the pool and grounds. The pool area is amazing! We ate at J&G Steakhouse 2 nights and Miguel was our server both nights. He was great and provided some excellent suggestions for wines throughout our evening. The food was fantastic! We also ate at the lobby bar and had sushi. Again, service and staff were great.
December 4, 2013
Rated 4 out of 5 by bikes1016 Fantastic Hotel, as long as you don't have a room facing the construction
This hotel met my expectations, then exceeded them. Everyone, from the front desk, to anyone in uniform, was extremely helpful and pleasant. Even the guests were friendly.
I could nit-pick, say my room wasn't as clean and nice the second night the cleaning staff came in (leading me to believe someone else was on duty), and while trying to get work done on the balcony, I could hear nothing except lawn mowers, jack hammers, and various other "maintenance" noises. I appreciate the time they take to landscape the grounds, but it is literally an all day project, and if you have a room facing any sort of grass, be prepared for the sounds of machinery.
November 21, 2013