The Phoenician, a Luxury Collection Resort, Scottsdale

  • 6000 East Camelback Road
  • Scottsdale,
  • Arizona
  • 85251
  • Estados Unidos
  • Mapa
 

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Todos los huéspedes del hotel deben tener 18 años o más para poder registrarse. Solicitamos que los menores vayan acompañados de un adulto. Todos los huéspedes deberán presentar un documento de identidad con fotografía válido en el momento del registro.

Rated 4.5 out of 5 by 418 reviewers.
Rated 5 out of 5 by Staff stepped up The first few days of the stay were met with a few "hiccups." I brought the issues to the attention of the resort manager and his staff immediately contacted me to get more details about the complaints and really stepped up to make amends. It was clear to me the issues were out of the norm and proved to be inconsistent with the normal operations and expectations of the staff. I have stayed at many beautiful properties as a 10+ year SPG member (Gold) and Platinum level member of other Five Star hotel (chains). I will be back to stay at The Phoenician. June 30, 2014
Rated 4 out of 5 by Great location, a lot to offer but first they don't recognize Gold and Platinum status. Their checkin and checkout process is a nightmare. People cutting in line, cutting you off, no sense of direction when it comes to registration. They have a wrap around counter with no designating line so people join the line wherever they feel like it. We brought it to the Manager's attention and his response was, "everyone is treated like a VIP here-there is no preferred access line here." Which all I can say is WOW! What a response. Another irritation is that I asked for a couple of firm pillows and they were never delivered. I asked twice. One last compliant is the pool waiters were few and far between and not enough clean up. Overall, it was a nice resort and lots of activities for the kids. July 9, 2014
Rated 5 out of 5 by Anniversary Perfect spot for our anniversary celebration. Your staff have excellent customer service skills which are much appreciated. June 30, 2014
Rated 5 out of 5 by Wayne & Cecelia's Review The resort is superb. Food was good, staff was friendly and accommodating, especially the Concierge and Front Desk teams. This is truly a luxury resort. It's also a unique romantic getaway, because the site and surroundings let you escape from the 'momentum' of everyday life. We'd return for sure! July 9, 2014
Rated 5 out of 5 by Excellent place to stay! We enjoyed this hotel. Because we were Gold SPG members we were upgraded to a casita room. It was on the 1st floor and had it's own lawn/patio area that opened up to a beautiful waterfall. I felt like I was in a beautiful resort in Hawaii. The customer service was excellent. The activities ideal. The room was spotless. I would definitely come back again and highly recommend it to anyone ( 5 stars!!!!). July 8, 2014
Rated 3 out of 5 by Just ok. Expectations high - we were disappointed. This hotel was less than our expectations. Stains on carpet, cracked marble countertops in bathroom, Bath tub needed cleaning @ drain.Someone at the bar charged $70 to our room. We disputed and it was removed, but they should have guests sign to validate a room charge.Parking garage full so we self parked and were told to walk through parking garage to get to the lobby.Gross!! Horrible first impression.Won't be back. Needs updated. July 7, 2014
Rated 4 out of 5 by Perfect holiday location We enjoyed our stay over the 4th of July weekend SO much! Not only was the food and service excellent, but the stay did not feel crowded and we were able to enjoy the amenities we wanted. This was a wonderful place to see fireworks without a hassle for the holiday, as well as enjoy live music both indoors and out each evening over the weekend. What a fun, unique experience! July 7, 2014
Rated 5 out of 5 by Paradise We have stayed at the Phoenician numerous times and it is always a pleasure (our favorite place). The Resort is outstanding in all accounts and the staff are always so courteous, friendly and helpful. Will be returning soon! July 8, 2014
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