Rated 4,5 out of 5 by 325
Rated 1 out of 5 by Chsphs une usine......
Terrible week end ,hotel complet et tout e personnel completement depasse.
service inexistant ,incompetence et impuissance generalisee ,piscine impossibe a approcher ,ressemblant a une parodie de auvais 2 etoiles....
Comment cet hotel peut accepter autant de monde ,se transformant ainsi en usine a groupe. de bas de gamme ?
Et avoir le culot d etre en luxury collection....!!!!!
8 avril 2012
Rated 5 out of 5 by Jeff710 Very comfortable and relaxing
Great service, great location, very comfortable and relaxing hotel. Have stayed here many times and never been disappointed
11 mars 2014
Rated 5 out of 5 by Sashie Scottsdale weekend
My family had a short but wonderful time at your resort. We hope to come back soon for another visit. The fitness center was wonderful. I enjoyed the Yoga Walk one morning and my daughters went on the Camelback hike- both experiences were fabulous.
10 mars 2014
Rated 5 out of 5 by KBbahama Near perfect stay
Near perfect stay. Only miss was our breakfast on the terrace Friday. Waiter was slow, scrambled eggs had sat a bit before delivery. toast wasn't buttered and cold, refills of coffee refills had to be requested.
Dinner at J&G was fantastic on all counts. Room, bell staff, Valet and especially Andrea , our Conciege should be complimented.
Thanks for the nice weekend
2 mars 2014
Rated 5 out of 5 by Recon Utter relaxation and luxury in the midst of Caos
A senior executive planning meeting was the order of the week...a meeting that is typically not something you look forward to,,..with long days and activities every evening...finding your room to be as inviting and private and quiet was like finding an oasis in the desert...
As a Lifetime Platinum guest, I have had the opportunity to enjoy Starwood properties worldwide...the Phoenician ranks up at the top of the list with the finest of properties and I would heartily recommend to to inidividuals looking for that Oasis, as welll as corporate gatherings to provide that touch of privacy, quiet and comfort so important in the hustle and bustle of todays fast-paced business world.
28 février 2014
Rated 5 out of 5 by bogie111 Great Place
Staff and faciiities were excellent
26 février 2014
Rated 5 out of 5 by Brian1320 The Phoenician is timeless.
From the time we arrived until we departed we felt welcome. More like visiting old friends in their magnificent home than staying in a hotel. Please keep up the great work.
24 février 2014
Rated 5 out of 5 by Diana6 Excellent in so many ways
I love this hotel! The service is amazing on so many levels. Check-in: Kaitlin at the front desk was patient and efficient even though the hotel was full. Concierge: I cannot say enough good things about Michelle at concierge. She was helpful with many things including, finding dinner reservations on a busy a Valentine’s Day and finding adventures for my 8 year old son (and making him feel special the whole time). Funicians (kid’s club): We had no plans use the kids club services but stopped by to check it out. Monet was great. My son had such a great discussion with her that he decided to stay and begged to go back the next day. Dining: I have a number of allergies -several are severe. The whole resort was great with accommodating these allergies but I wanted to call out the Chef at Relish. Not only was the food fantastic at Relish (yummy), but the Chef's care with talking into account food allergies was remarkable. He came out and talked to me before he prepared the meal. Then the next day the Chef of Relish went out of his way to work with the Chef at the pool for my dining pleasure. Spa: Great experience.
19 février 2014