Rated 4 out of 5 by billalien visit
was disappointed there was no shuttle bus to the air port.espicially with ihe cost of rooms
I did not find a garbage can in the room.
Staff was great, thanks
December 21, 2013
Rated 5 out of 5 by BandMR Great Staff
Really enjoyed our stay, staff was attentive without being pushy, organized and friendly. rooms and pool area were wonderful, conference area was also very nice.
October 1, 2013
Rated 5 out of 5 by Jaxsonville This hotel was excellent
The rooms, pools, spa, and all services were excellent. Very friendly and very accomidating.
April 6, 2014
Rated 5 out of 5 by Jeff710 Very comfortable and relaxing
Great service, great location, very comfortable and relaxing hotel. Have stayed here many times and never been disappointed
March 11, 2014
Rated 5 out of 5 by Liadsor Great service from everyone
Excellent customer service from everyone. It is clear that their priority is the customer. The resort is beautiful and perfect for all types of travelers.
June 24, 2013
Rated 5 out of 5 service
from the time you enter until the time you leave you are constantly aware of the great way that you take care of your guests. i love staying wih you.
April 27, 2013
Rated 5 out of 5 by MarVin58 Very Pleasant Experience!
My husband and I were pleased with our room, the accommodations and especially pleased with the staff. Everyone was very helpful and professional.
November 5, 2013
Rated 4 out of 5 by Peter1959 Beautiful Hotel
Incredibly clean, well managed place with all of the amenities one would expect.
April 3, 2014
Rated 5 out of 5 by BJA63 Excellent dining experiences
The only thing was missed was a hot tub. We thoroughly enjoyed our stay even the Cactus Garden. The staff was excellent and meals were wonderful.
November 6, 2013
Rated 5 out of 5 by Richie49 Experience
After staying at the Phoenician for approximately five visits over the years, the quality of the experience remains among the finest in the world.
January 21, 2013
Rated 3 out of 5 by nancy Overrated
This hotel is definitely overrated. The pools are nice but not for the price you pay for the room.The pools are old, and plaster is peeling off.
April 8, 2013
Rated 5 out of 5 by Lindajo1 Memorable Stay
This is our favorite place to stay! The room was spectacular and the service excellent. Every blade of grass is perfect too!
February 3, 2014
Rated 5 out of 5 by Rob50 Great hotel in every way.
Hotel more than met our expectations. Great room, great meeting facilities, and great food. Wife enjoyed the spa and fitness center as well.
February 5, 2013
Rated 5 out of 5 by BG62 This hotel we love!
We have been coming to The Phoencian for the last 4 years - couple times each year. The staff is terrific and always goes above and beyond!
May 21, 2013
Rated 5 out of 5 by Don36 Service
The service from everyone we met was far above my expectations. The staff was the best I have seen anywhere in my 45 years of travelling.
June 27, 2013
Rated 5 out of 5 by KeithM1495 Very Nice Visit
Excellent location, facility and room. I was there for a business conference and everything was flawlessly executed from my perspective.
May 17, 2013
Rated 5 out of 5 by Tay8 Lovely Getaway
Enjoy the peaceful atmosphere at poolside with plentiful pitchers of ice water with electrolytes provided by the cabana boys/girls!
July 1, 2013
Rated 5 out of 5 by RYAN13 Wonderful hotel and facilities. Food was excellent and staff was very friendly.
Spa experience was excellent. Fitness center was excellent as well. Restaurants' food was better than other hotel restaurants food.
February 15, 2013
Rated 5 out of 5 by Jules Service was exceptional
I travel frequently for business and pleasure. I was extremely impressed by the exceptional service at every level and department.
June 9, 2013
Rated 5 out of 5 by aht2013 Scottsdale
Everything was great except the $50 charge to have a adjoining room with my daughter.
March 15, 2014
Rated 4 out of 5 by Joed Disappointing Suite
Suite was dark. Really two adjoining rooms. Poorly furnished. Poorly lit. No couch in main room. Not worth price even on special.
June 4, 2013
Rated 5 out of 5 by kiki30 We love to walk and the grounds are just beautiful and so well care for.
We had a wonderful 3 days at this resort. The staff couldn't have been nicer and more accommodating. We will definitely return.
June 10, 2013
Rated 4 out of 5 by Franklin Phoenician
Golf courses adequate.
Food excellent, though I would like a Mexican option.
No taxis, only limo$
April 2, 2013
Rated 4 out of 5 by DKline Great Room Service
I love the fact they bring a toaster with them and let you toast your bread when you are ready for it. Best part of the stay!
April 22, 2013
Rated 5 out of 5 by walley Excellent customer service
From the time I drove up to the resort until I checked out the service was perfect. I highly recommend the resort to anyone.
March 27, 2013
Rated 5 out of 5 by Ramses Outstanding Service
The staff was outstanding--courteous, very competent, and sensitive to the need for timeliness. They went above and beyond.
March 2, 2013
Rated 4 out of 5 by Maxxxx2222 Dirty Room
unvacuumed, found small sequences near bed. Found empty plastic water bottle under night table.
February 23, 2014
Rated 5 out of 5 by GJS3 Staff are exceptional.
Made us feel welcome from before we even arrived. Above and beyond to make it a terrific vacation. Andrea was terrific.
November 28, 2013
Rated 5 out of 5 by Chris Great staff
Amanda checked us in. She was very friendly and helpful . She went out of her way to make our stay pleasant and relaxing.
June 3, 2013
Rated 5 out of 5 by Angela68 Angela68
Beautiful resort. Everyday was like a special occasion.
March 28, 2014