Rated 5 out of 5 by Ray14 This Hotel had it all.
I was impressed from the moment I walked in. I had a wonderful experiance
July 18, 2014
Rated 5 out of 5 by MisterMsG An Amazing experience
We recently spent our 8th Anniversary "stay-cation" at the Phoenician. With a plethora of incredible resorts within the neighborhood, we were ecstatic over our experience.
There is a reason this is a AAA 5 Diamond award winner. Every single person from the Bellmen driving up, to the front desk, to housekeeping, and the restaurant staff, made us feel like the most important people in the world.
The two employees that need extra special attention are Concierge Kathy D. and Housekeeping Supervisor Linda D. These two phenomenal ladies went out of their way to exceed every expectation we could possibly conceive of, and are reasons The Phoenician is one of the top resorts in the world.
July 20, 2014
Rated 5 out of 5 by MP15113 Best hotel experience!
This was my first stay at an SPG hotel and I was beyond impressed. I have stayed at many five star resorts, and this one surpassed them all.
I traveled on business to the Phoenician, and the entire time I was thinking of when I could come back with my family.
I dined at the JG Steakhouse. First, let me say that I am in the adult beverage industry and fine dinning is one of the many perks with my job, and it's given me very high standards. The waiter (Todd) was attentive and knowledgeable and the Sommelier (Ryan) was superb! One of the best meals I've ever had.
The room service for breakfast the next morning was prompt and delicious.
Overall, the stay was beyond excellent. If I could rate it more than five stars, I wouldn't hesitate!
July 10, 2014
Rated 5 out of 5 by mtka Wonderful resort!
Every time I stay at The Phoenician I'm amazed at the beauty of the property, how immaculate the resort is, and how helpful and friendly all the staff are. It is always my favorite place to stay in the Phoenix area!
July 23, 2014
Rated 5 out of 5 by MissJessica Fabulous accomadations! Very much enjoyed my stay!
Fantastic staff and location!
July 23, 2014
Rated 5 out of 5 by Gill52 Winning combination
The Phoenician has achieved a perfect combination of professionalism and friendliness exhibited by all staff. The facilities are great too - pools and gym open 24 hrs a day , comfortable rooms and overall a great place to relax.
July 22, 2014
Rated 3 out of 5 by MAG59 Better choices in the area
I recently stayed at the Phoenician for a conference. The organizer had touted it highly, perhaps accounting for my disappointment. My room, looking out over a large field of contoured cement, was comfortable, but the feel of the place was that of a large, nondescript hotel. To my tastes it utterly lacked interest, charm or beauty -- very different from our last area venue at the Royal Palms. Catered food and dinner in the steakhouse were both adequate, but certainly not "destination" quality. The golf course and other facilities may well be attractive, but they weren't part of my visit.
July 16, 2014
Rated 5 out of 5 by Hank01 Great hotel, established name
Been staying here for some time. Great service, great location. The rooms are a bit dated however and In need of some updating. Recently celebrated our wedding anniversary and it appeared the entire hotel staff was aware of this. Andrea, hotel concierge, was exceptional !!
July 21, 2014