Rated 2 out of 5 by demandingforeigner dissapointing experience
I stayed at this facility just one night on October 10 to complement a trip to Savannah.. and was extremely dissapointed by the experience. As others commented the facility needs tremendous improvement in terms of cleanliness of the pool area (pillows are dirty and disgusting and do not dry quickly encouraging mold), common areas (hello?? has anybody looked at the doors in the common areas?-
October 13, 2014
Rated 4 out of 5 by tomnwas HH September 2014
This hotel was very nice. The rooms were updated, spacious, and very comfortable. The hotel was clean and modern with easy access to the beach. The staff was friendly and helpful.
October 10, 2014
Rated 3 out of 5 by inspector007 Not at all what we expected !!!
When we arrived , we were excited to see the inside because the outside was so beautiful and inviting. We were pleased with the room when we got to it but it could have been a little bigger for the price. It was after dark when we realized that it was party central and we heard the booming music well into the night and people talking and yelling loud...partying it up!!! we were there for a romantic anniversary get away but the mood was definately interupted by all the noise. If you want to go party, this is the place for you, but if you want to relax....forget it!!!
October 2, 2014
Rated 5 out of 5 by JCH8588 A Great Visit
This hotel resort has all the amenities one would desire when looking for an "escape resort" to relax and unwind. The facility is lovely and the customer service is very good. I would not hesitate to recommend this hotel to anyone. In my opinion, it is one of the nicest places to stay on Hilton Head Island.
October 4, 2014
Rated 5 out of 5 by Todd32 We loved this entire hotel. They had it all.
Absolutely 100% satisfaction. We cannot even think of one negative thing. They were awesome all the way around. Beds are sooo comfortable, very clean, awesome staff, great facilities, great beach access, not to mention a beautiful and warm/welcoming facility. Loved it!!!
September 17, 2014
Rated 5 out of 5 by janrack Nice get awat
My husband and I enjoyed our overnight get away at this hotel very much.
September 15, 2014
Rated 3 out of 5 by Sheila51 Recommend with Reservations
The hotel is really nice, but staff need a little training. The room was extremely clean. When trying to reach front desk or purchase coffee, there needs to be some work. We waited behind hotel staff with no acknowledgement from server to purchase coffee while she made a host of free drinks for them. My husband finally spoke up to ask to pay. Also, we, along with most of the guest on the hall were locked out of our rooms on Sunday. Trying to get this resolved was not easy as the phone in the hall only put us on wait. Tried several times to phone. However, it is a nice place to stay and relaxing.
September 22, 2014
Rated 5 out of 5 by Dennis One stop confort
Very satisfying, excellent staff and facilities
September 29, 2014