The Westin Resort Guam

  • 105 Gun Beach Road
  • Tumon,
  • Guam
  • 96913
  • Estados Unidos
  • Mapa
 

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Nota: En este hotel, los huéspedes de hasta 11 años de edad se consideran niños. Por favor, adecue la cantidad de adultos y niños según sea necesario.
Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política del plan familiar

Los niños de hasta once años podrán alojarse de cortesía en las camas disponibles en la habitación acompañados de un adulto registrado. Las cunas son sin cargo.

Rated 3.5 out of 5 by 29 reviewers.
Rated 2 out of 5 by Below my expectations Please check with your manager Mr. Katsura, he has the details. He was trying his best to recover what the staffs have damaged the hotel reputation. One extra thing I haven't told him, I requested 4pm checkout but the staffs deactivated our cards at 2pm. It caused me a lot of hassles to go up and down from 21/F. Also, when I asked about the airport transfer the staff said it's 15 USD. It supposed to be free, they didn't check properly. I have to tell different staffs twice within 5 mins for this matter. Praise for the driver, Michael. He understands everything and provided us a pleasant ride to the airport. July 18, 2014
Rated 3 out of 5 by Perfect location but, Easy access to beach, pool, market.. but, I could not sleep well because of the noise of next room.(chinese group speak loudly at midnight) Staff was too late at all tasks. July 13, 2014
Rated 5 out of 5 by This is a great resort hotel This is a great getaway holiday destination; unfortunately I was there on business. I thought business people can be vultures in the Platinum Lounge...package tourists can be worse. In any case, the staff and the facilities and the service are excellent. I was upset that as a Platinum member I still had to pay US$15 if I wanted to have breakfast in the main dining room instead of in the Lounge (where the breakfast choice was rather minimal). It would be nice to see the hotel separate its Lounge users between Platinum Member users, and those that whose use of the lounge comes with the room they booked or via the package tour organizer who booked it for them. IN any case, I did not see any other lounge user that I would have guessed was there on business. July 6, 2014
Rated 4 out of 5 by Good but... Niice hotel. Good location, very good walking score=close to much of the Tumon action. Problem= details. The blackout curtains allow for light to come in the window at night in the middle because they are either torn or worn. Lots of light comes under the door at night (we used a towel to block). LOTS of noise from the busses that run ALL NIGHT including loud engines, back up beeping. The towels are a bit old and worn. The A/C either cranked cold air or was off, never found the middle ground in 5 nights. The pools need serious filtering as both pools were quite cloudy all 5 nights. But, the room was nice, bedding nice, view nice even tho only a partial ocean. June 29, 2014
Rated 3 out of 5 by Beautiful Hotel but indifferent staff This hotel is one of the best in Guam, in terms of its location and its facilities. The room we stayed in was well-appointed, and the bed indeed offered us very good sleep. The breakfast was also delicious with a nice variety. However, besides the people working at the entrance (luggage room), I find the rest of the staff (from the check-in counter, the concierge, to the restaurant waiters) a bit stiff and seemed to be a bit annoyed whenever I approached them. This isn't to say they don't do their jobS right, it's just that they seem to take their work only as a job and make no extra effort to make guests feel at home. I also find it extremely odd that there isn't any booklet inside the guest room regarding hotel facilities, which makes it quite confusing. Oh, and we also saw a cockroach right next to the dining area... I know it's normal in tropical climate, but... July 7, 2014
Rated 3 out of 5 by Not up to expectation Stayed 2 nights in RBC room.Generally, this hotel location is ok, beach & pool is clean.However, I am not happy with the fact that the hotel said they offer free shuttle service to various hopping center but have to book 24 hours in advance and even I tried booking 24 hours in advance, the shuttle is full to go anywhere and I can't use the shuttle at all. This is just a small island and transport can be arranged easily. I don't understand why 24 hours in advance and even that the service couldn't be provided. Then pleae don't list it as a service when cannot be provided so that the guest won't have expectation. June 29, 2014
Rated 4 out of 5 by Great hotel Consider not charging for internet July 1, 2014
Rated 3 out of 5 by Laundry I come to Guam for work, and always enjoy staying here. This particular time, I am on an extended stay. On my day off, I like to do my own laundry in the hotel and save a few bucks. Out of the 3 machines you have available, 2 are not functioning, and the one that is has a line of 4 people waiting to use it. When I mentioned this issue to your staff, they gladly pointed out where the nearest laundromat is located. Wow. One of the benefits of doing laundry in the hotel is being able to relax and do my work. There was no hint about the machines being repaired soon, or what we could do to make up for the inconvenience. Guess I need to pack an extra suitcase on my next trip, or start looking for an alternative place to stay for my company. June 22, 2014
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