Rated 4 out of 5 by Sally10 Easy R & R in PV
Hotel staff most courteous and accommodating; room well appointed with excellent view; Beach Club floor made food easily accessible. Overall just the easy get away I wanted. Thank you!
August 18, 2014
Rated 5 out of 5 by Veeva As good an experience as I could expect
The hotel was very nice with great views. The staff was incredibly attentive and accommodating (especially Dany, but I know my wife could provide other first names). I was particularly impressed with managements involvement in guest satisfaction. The concierge services were also very nice offering a quiet environment for breakfast and dinner with very good food. Here too, I was impressed with the detail of care and attentiveness taken by the concierge (particularly Angel). Although I have been a platinum at SPG for two years now, this was my wife's first experience with the hotel brand. She was so impressed with this Westin that she now insists I make sure to retain my platinum status here. I think you will find this hotel will provide the environment you want for a vacation with impeccable and sincere care by the staff.
August 14, 2014
Rated 5 out of 5 by Tomatlan Business PVR
I had many meetings this week and the total staff was extremely helpful.
August 14, 2014
Rated 4 out of 5 by mce2014 great Mexican vacation
really enjoyed our time in PV at the Westin. Miguel at the pool was super friendly and funny. front desk staff was very helpful. all the servers at pool and beach were great and attentive. enjoyed a junior suite as part of an SPG platinum suite night award upgrade. definitely a requirement to go back. can't beat ocean views in the hot tub. would be nice if they offered an airport shuttle or a shuttle into town as it is a decent drive to downtown PV. we were debating btwn the Sheraton and Westin and chose Westin for room upgrades. Sheraton is closer to town. enjoyed that it was a mostly private beach at the Westin and was not super crowded as it's off season. walkable to good restaurants in the marina.
August 7, 2014
Rated 5 out of 5 by gghggh Good experience
I just lost like 45 mins to chekout because the special line you have for Gold and Platinum SPG Members wasn't in service. It was the same problem in the Check in.
August 11, 2014
Rated 3 out of 5 by Raiderfe Nice hotel
Our SGG level rooms were very nice. We stayed in the Grand Suite. It is quite spacious with two levels. I would recommend doing something about the bugs (ants, bees and spiders) on the floors and walls.
August 9, 2014
Rated 5 out of 5 by ik58 Great vacation destination
Just came back from Puerto Vallarta. We had a great time at the Westin. The staff was friendly, the rooms are large, the hotel is beautiful and well preserved. The club lounge is really unique: excellent breakfast at the bar, and drinks and appetizers at the spacious lounge in the afternoons. The hotel is walking distance to Marina Vallarta, that has a lot of restaurants, but mostly on the touristy side. The authentic Mexican food is downtown, which is a 20 minute taxi/bus ride away. The one inconvenience (although my stay was a vacation, so I should not be complaining) is that the internet provider blocks access to VPN so I could not connect with work. Hopefully that gets fixed for next year, as I am really looking forward to another vacation at the Westin in Puerto Vallarta.
December 28, 2011
Rated 4 out of 5 by Maroon2014 Better than Good Value
Just returned from this venue. It was a great vacation. Clean, quiet (off season?), food and drinks were good. Hot time of year, and the room was very comfortable. All personnel were very helpful and friendly. We liked the Marina location. Plenty of good places to eat and enjoy the PV "experience." Short/cheap cab ride to "other zones."
August 5, 2014