Rated 5 out of 5 by doz4705 Wonderful Experence
What a delight to stay at the Westin Resort and Spa
Resort is kept exceptionally clean!
Food was excellent in all dining options!
Staff was wonderful to interact with, pleasant
willing to go above and beyond with any and all requests.
The Westin is located in a quiet area of the hotel zone, and was very relaxing, but within easy access to all shopping, by bus or taxi.I would highly recommend the hotel,and will be returning for another visit
July 18, 2014
Rated 5 out of 5 by junglejim can't wait to come back
service was excellent. the facilities were all very well maintained and the whole effect was very beautiful
July 20, 2014
Rated 4 out of 5 by Tex77 mr
great food, great service, clean rooms, very pleasant people.
only concern was the air conditioner in the room was a bit loud and a small location in the main lobby with an unusual odor and water dropping from the ceiling.
July 18, 2014
Rated 5 out of 5 by Michaelcanada Great location and great staff
Had a wonderful time celebrating our 25th anniversary. Thanks Westin for all the great service and professionalism.
July 21, 2014
Rated 4 out of 5 by Ernst81 Great property with a gorgeous beach
I've stayed at this Westin property many times and I've always enjoyed my times here. The comfort of the rooms is very good (and the beds are oh so 'heavenly'!), the quality of the food and drinks in the restaurants and bars is good, and the staff was always responsive and personable.
July 7, 2014
Rated 5 out of 5 by Diane1234 fith time's a charm!
Thank you again for another wonderful time at the Westin in Cancun,. You are our second family. See you next year!
July 7, 2014
Rated 4 out of 5 by TiffaniWebb1 Amazing Hotel
Loved the pool although the music could have been a little louder and the wait service more attentive. Overall it was a great experience with excellent choices in food and the most comfortable bed ever. We went for my bachelorette party (10 of us) and it was a blast.
July 17, 2014
Rated 5 out of 5 by rockydogz Great Staff and Wonderful Location
From the moment we arrived from the airport and met with the Front Desk Manager who helped us pick the right suite (he showed us two on two different floors) we knew we were in for a special vacation. The concierge desk was incredibly helpful and took the time to truly understand what we hoped to do for extra activities. The breakfast staff was very professional and addressed us by name after the first day. The hotel is showing a little age, but the pools and beach were first class and the updating is taking place to make it worthy of the Westin Brand. We will be back as it was wonderful in every way.
January 20, 2013