Rated 5 out of 5 by HF2013 Einziges Hotel im Nationalpark - Toplage
Wir wurden im Vorfeld unserer Reise gewarnt, dass das Hotel nicht dem Sheraton-Standard enspreche, konnten uns aber anlässlich unseres Aufenthaltes vom Gegenteil überzeugen. Der Service von Check-in bis Check-out war perfekt und freundlich, das Zimmer sehr gut eingerichtet und die Lage einfach die Beste. Die Aussicht auf die Iguazu-Fälle war einmalig und der Fussweg in den Park sehr einfach und gerade vor dem Eingang. Wir haben unser Nachtessen im Hotelrestaurant eingenommen und waren von der Qualität wie auch dem Preis-/Leistungsverhältnis positiv überrascht. Einziger Nachteil - und das in allen Sheraton Hotels - ist, dass Internet im Zimmer nicht inbegriffen ist, was ja sonst überall bis ins einfachste Hotel heute der Fall ist.
December 7, 2013
Rated 4 out of 5 by Guanaco The hotel has a great location
Nice view from the restaurant. Easy to access the falls by foot.
December 6, 2013
Rated 5 out of 5 by Jfbeno Jewel of a location
Located IN the Iguazu National Park, this hotel gives incredible access to the walkways over the falls, the forests and other park features on the Argentina side. The marvelous view of the largest falls Garganta del Diablo (throat of the devil) can be seen from the restaurants, patio, check in desk and rooms facing the falls. Staff were very accommodating during our 5 days there which was a perfect amount of time for leisurely exploration of the upper and lower falls and animals. Our only suggestion would be more staff in the bar/patio area and pool area during the hours before the restaurant opening at 7 as the two or three waitstaff for these area seemed over stretched. We thought the restaurant food for both breakfast and dinner was an ample variety and delicious.
December 2, 2013
Rated 4 out of 5 by Paul123908 Great Location and View, but overpriced
We had a room on the 3rd floor. The room met our expectations, except for the air conditioner which leaked all night and left a big pool of water in the middle of the floor. The staff was very helpful whenever we needed anything. Also, the restaurant had a good variety of food on the buffet. However, the price of the room was too high compared to other Sheraton Worldwide properties.
December 1, 2013
Rated 5 out of 5 by seb123 This hotel is great to visit the Waterfalls
I truly enjoyed this hotel. Staff was great, accomodations fantastic, proximity to the waterfalls huge plus. However, the staff at the main restaurant were not entirely friendly with small children. Aside from that, 10 points.
December 2, 2013
Rated 5 out of 5 by LloydTN SHERATON IGUAZU FALLS
The hotel and grounds are nicely maintained. The view of the falls from the hotel is beautiful. Our room was very nice and comfortable. The staff was beyond helpful especially the lobby desk staff. We had a horrible experience obtaining a Brazilian visa. We spent so much time at the front desk working on our problem. Christian and David were EXCELLENT help. I do not know what we would have done without their help. Hugs and kisses to them! They were so patient with us. The breakfast was delicious. Dinner in the dining room downstairs was very disappointing. There were 3 of us and one order had to be returned because the steak was over cooked. The pork dish was dry and tough. Only a few bites were eaten.
November 9, 2013
Rated 1 out of 5 by alepagola Una falta de respeto / Lack of respect.
Reservamos nuestra habitación por 195 USD la noche, al pagar nos cobraron 295 USD sin darnos una explicación. Cerca nuestro les sucedió lo mismo a otra pareja. Pensamos que un hotel de renombre debería estar preparado para este tipo de errores.
We booked a room for 195 USD a night but when we paid they charged us 295 USD for no particular reason. A couple next to us was having the same problem. We thought this hotel should be prepared for this kind of mistakes. It was really disappointing.
October 23, 2013
Rated 5 out of 5 by Tina999 Location - esp if you're travelling alone
This hotel is bang in the middle of the forest, 2mins walk to the waterfalls, 5mins to the station that takes you to Devil's throat. The 170 pesos (for foreigners) I paid as the entrance fee was the only thing I had to pay to access all falls/trains. If you're staying here, the hotel room (expensive but so worth it) and the 170 are the main costs. The hotel is everything you can ask for, luxury, quiet time, service with a smile. AND they spoke english!!! That alone made my stay wonderful, along with their ever helpful nature.
If you're asking for a cab pickup & don't know spanish, ask for an english speaking driver. Also, the airport has a counter that offers hotel drops, sheraton being one of them for 110 pesos. The hotel didn't tell me this, I paid 150 for the cab the sent (they have a tie up with a cab company).
October 21, 2013