Rated 4 out of 5 by Aguedes Excelent location, unacceptable installations
The hotel location is unique, inside the argentine side of iguazu falls.
Booked the room on the sheraton web site, payed in advance, and wasn't informed prior to the arrival that the air conditioning , the swimming pool and the internet weren't available.
I noticed the air conditioning malfunction late at night, called the front desk and was informed that it is not working and they offered to install a portable one (very noisy).
The staff are friendly and polite.
June 7, 2014
Rated 5 out of 5 by Stephen207 Wonderful hotel
I loved my stay in this hotel. The room was comfortable, quiet and with a wonderful view to the falls. The food was excellent, especially the local fish at dinner. And the location was perfect, allowing me to walk on the trails by the falls before all the crowds arrived in the morning!
October 7, 2014
Rated 5 out of 5 by ellen2000 Great views of the falls
The hotel has great views of the falls, great service , we were upgraded to suite facing the falls. Very helpful and courteous staff, great breakfast buffet and restaurant on premises.
I also liked the business center layout and the small library.
The front desk manager is very professional and helpful, i enjoyed my short conversation with him and he promptly took care of our requests.. We enjoyed our stay and regret not staying a few days more.
June 19, 2013
Rated 1 out of 5 by Gpsarros Dirty and old...
First, the restaurant is amazing. One of the nicest restaurants we have had the pleasure of eating at. The view of the falls are awesome.
Now, too bad the hotel is a dump. The room is small, dirty and looks like it hasn't been redone since the 70s. There is no water pressure, so good luck taking a shower. In short, the place is a dump and sadly to say, the service (with the exception of the restaurant) is poor to say the least.
December 31, 2012
Rated 5 out of 5 by IRELANDSMAN ROARING WATER
This Hotel has an amazing location--just minutes walk from the thunder of the Falls.
We are very warmly welcomed and given a most pleasant room.
The hotel was full and no Starwood Platinum upgrade was available--it made little difference as room was cosy and at night with open windows -clearly u could hear the water.
We were up early morning --what amazing sounds from the Jungle.
Buffet Dinner was superb with a most professional service--clearly the General Manager is very much in control in this hotel.
A tip to other tourists-request the hotel to meet u on arrival at airport and especially ask for a driver called ENZO.
This man was so professional and kind.
He also by arrangement brought us to the BRASILIAN side of the falls which are far superior when viewing the water falls.
Once in a life visit IGUASU and stay at the Sheraton--you will not be disappointed.
December 31, 2012
Rated 5 out of 5 by Snowbirds Stunning location!
We stayed two nights at the Sheraton Iguazu, arriving from our home temperature of -20, to savor the warmth and the great natural beauty of the falls. Our room provided a glorious view of the falls, a spectacular vista when opening the drapes in the morning.
We found the staff attentive, the service first rate and the food excellent . The hotel's location in the park allows for maximum time to be spent enjoying the falls.
March 5, 2013
Rated 4 out of 5 by JonR If only the Restaurant food was better
You can't beat the location and we had one of the refurbished rooms. The room was well appointed and what I expect from Sheraton. As a gold member I would have liked an upgraded room or at least a top floor room. The bar was understaffed so we suffered long delays with our bar orders The restaurant food was pricey and not very tasty. I was there for the location so I enjoyed the stay and can easily recommend it.
February 18, 2013
Rated 4 out of 5 by Jihane Great setting
First impression upon arrival was that the hotel exterior looked very dated and not clean. Didn't get a room upgrade either. Pool was very nice and staff friendly. Great location! Dinner buffet seemed expensive and not too good, however a la carte dinner was excellent as was the breakfast buffet. Paid with SPG points, but otherwise room seems very expensive. Would recommend hotel especially because of location.
February 13, 2013
Rated 3 out of 5 by ps1986 This hotel is good location
Hotel location is fantastic and the pool view is amazing.
But there are some negative points. Its cheap of them to make the wifi so expensive for the price of the room. And the restaurants is tasteless, meal are nicely presented but the taste is not good at all. Once we arrived we don't have any brochure for the visit of the falls, it would be nice if they give directly brochures once we check in.
January 25, 2013
Rated 5 out of 5 by NCP2013 Excellent Hotel
I stayed for 2 nights in March 2013 and was blown away. I was upgraded to a Terrace Suite as an SPG Platinum member and what a view overlooking the falls! The hotel is perfectly located within the park. The staff were all very helpful and friendly. The pool area was wonderfully relaxing and although I didn't use the spa it looked very good as well. I would definately recommend staying here.
March 13, 2013
Rated 5 out of 5 by trip2013 View
The service and professionalism of the staff was only surpassed by the magical view from our room.
The waterfalls are breathtaking.
September 29, 2014
Rated 4 out of 5 by Paul123908 Great Location and View, but overpriced
We had a room on the 3rd floor. The room met our expectations, except for the air conditioner which leaked all night and left a big pool of water in the middle of the floor. The staff was very helpful whenever we needed anything. Also, the restaurant had a good variety of food on the buffet. However, the price of the room was too high compared to other Sheraton Worldwide properties.
December 1, 2013
Rated 4 out of 5 by Michele76 This hotel has great view of the Falls
The greatest asset of this hotel is its location. This is the only hotel in the park near the walking trails to the falls. The rooms with balconies have great views of the falls and the pool. The pool is nicely curved and wraps around a bar. The restaurant staff and food is very good. The only negative comment I have is that the hotel needs to update its bathrooms very soon.
January 14, 2014
Rated 4 out of 5 by Explorer13 Hotel characteristics
The hotel has a wonderful location.
Nevertheless, it is outdated by current standards. It in 80's kind of modern, the interior design and room are an outdated design, although the rooms have been remodeled.
The bathroom and the rooms are smallish.
The general personal services are quite good.
It is more a 4# star hotel with extended facilities in an uncomparable location.
December 18, 2013
Rated 4 out of 5 by Egar Iguazu amazing setting
Amazing place and setting. The hotel is old but the location surpasses the accomodations. We traveled with a 6 month old baby and the crib was not there when we arrived and we had requested them in advance. Also there seems to be a SPG florr in the 3rd floor but we were given the 2nd for some reason. Food is great and employees are helpful and friendly.
September 18, 2013
Rated 5 out of 5 by Mtngal1 One of the most picturesque settings in the world!
The only place to stay when you visit the falls because you just walk out the back door and you are on the park trails. Then after you tire of hiking, you can relax on the veranda with a view of one section of the falls and the surrounding jungle or relax around a beautiful pool. Too bad it's so far away because we would visit more often if it weren't!
March 14, 2013
Rated 2 out of 5 by Libby Getting by on its location
This is the only hotel in the park on the Argentine side, which keeps guests coming. But it needs to di more than depend on that. Yes, the views are stunning but the hotel needs to take itself more seriously in terms of service. There is significant need for improvement with regard to food, overall service mentality, and guest experience
January 28, 2013
Rated 4 out of 5 by Travel210413 Location and views are paramount
A comfortable and pleasant stay in a prime location for visiting the Iquazu Falls. There is consideration given to reducing use of environmental resources e.g. option not to have daily cleaning of rooms. If there are plans for refurbishing/renovation I would suggest replacing the wooden laminate in the bathrooms with stone/tile.
April 24, 2013
Rated 4 out of 5 by Plum808 Mr P. Lum
Great Location with access to the walking trails. Enjoyed the Falls view room which was worth the extra $$$. Buffet breakfast was good and the dinner entrees much better. Staff service is very good and met and exceeded my expectations at a Sheraton Hotel. Wish there was more television channels in English.
March 9, 2013
Rated 5 out of 5 by Eww001 The best place to explore Iguazu
We had a great time staying at the Sheraton while we explored Iguazu. It is the best location.
The breakfast buffet is good with many selections.
We ate at the restaurant which was very good.
Taking a shower with the half glass wall was ackward.
We did not have time to use the spa or the pool.
February 8, 2013
Rated 4 out of 5 by PerezGilbe Excellent location
This hotel is right inside the Iguazu Park. Access to the Iguazu Falls was excellent. A very impressive view from the room to the falls.
August 19, 2014
Rated 5 out of 5 by paula66 This Hotel is the best in Iguazu
A wonderful view on every side of the rooms,
Lovely Pool in a large garden, food was good but expensive - no water - kettle in the room; nice people at the reception, (but sometimes not very helpful).
I would come again and would also recommend this hotel to friends.
March 21, 2013
Rated 5 out of 5 by bluebird 25th Anniversary Celebration
Staff at this unique hotel were superb and the room allocated to us made our stay even more special.
This is an iconic place and the Hotel has an exclusive location.
We also dined here to celebrate our Silver Wedding Anniversary and the staff and food was excellent.
February 20, 2013
Rated 4 out of 5 by jeremy86 good hotel
Not the best Starwood property but definitely meet our needs. It's the only property centrally located inside the Iguaza Falls. If you're a gold member or higher, you may even get an upgrade (which we did) to a Falls-view room, which was just breath-taking.
August 17, 2013
Rated 4 out of 5 by suenam great location
The location and the staff were very good. I was happy with everything, but I didn't find the food to be very good. It was just OK, but nothing you would return for. It is all about the falls and this was a comfortable and convenient location to view them.
February 13, 2013
Rated 3 out of 5 by emrah748 Perfect Location but Poor facility
If you want to stay at Iquazu, stay here. Watch out for monkeys and keep your balcony doors locked in order to avoid getting robbed by them.
If there was another hotel in the National Park, I would definitely consider to try next time.
February 3, 2013
Rated 5 out of 5 by ARTIE FABULOUS STAFF & FACILITIES
SPENT 3 WONDERFUL DAYS AT HOTEL.VIEW FROM ROOM WAS BREATHTAKING.
FOOD AT ALL MEALS WAS EXCELLENT & STAFF IN ALL AREAS WERE MOST FRIENDLY & VERY EFFICIENT. WAS AN ABSOLUTE PLEASURE STAYING & VERY HARD TO LEAVE.WOULD RECOMMEND TO ANYONE.
March 5, 2013
Rated 4 out of 5 by Hypernova Best location in Iguazu
Spectacular views of the falls and walking distance to the trails.
Building and rooms need refreshment.
Buffet dinner of uneven quality. One night great quality and variety and the second night scarce choice and mediocre quality.
February 5, 2013
Rated 5 out of 5 by Brian2014b Great hotel
The hotel was fantastic. Incredible location with great views. Very helpful staff. The food at the restaurant was delicious. Hopefully, we will have the chance to visit again in the future.
June 27, 2014
Rated 5 out of 5 by PG72 Outstanding location
We came to see the Iguazu Falls - and we did 24/7. The hotel provides an excellent base from which to explore the Parque Nacional Iguazu and when exhausted from that exploration a marvellous 5 * oasis of comfort to return to.
March 2, 2014