Rated 2 out of 5 by David51 Captive audience
All the cooked food was of a mediocre to poor standard, my wife returned a shrimp rissotto because the shrimps were not veined and the rice was tasteless. Scrambled egg at breakfast was lumpy and lukewarm and other food was unappetising. Room service food was average at best. Organisation in the bar area is poor with one member of staff Yesica trying to hold it together but not supported by others as we waited an inordinate amount of time for a drink. Wi-fi in lobby easily became overloaded making access most difficult. You have a captive audience at this site and it shows, the falls are breathtaking the service at the hotel is breathtakingly bad!
September 23, 2014
Rated 4 out of 5 by alex84 Perfect location
I would definitely recommend Sheraton Iguazu because of the perfect location. Everything else is secondary. Rooms were nice and renovated. However we had around 8 (short) power breakdowns on one evening. Also the internet was sometimes not working or very slowly. For the indoor pool you have to pay 280 Pesos (currently around 30 USD) for 30minutes. Thats not was I was expecting.
October 13, 2014
Rated 5 out of 5 by Tal55 Amazing place to stay
Watch the falls from the balcony or whilst having your breakfast. Spectacular view. Hotel staff always very helpful and pleasant went out of their way to sort a change of tour date for us as we couldn't speak Spanish. Beds are so comfortable and rooms were spacious. Excellent souvenir shop. Really enjoyed our stay thank you so much.
October 9, 2014
Rated 5 out of 5 by Stephen207 Wonderful hotel
I loved my stay in this hotel. The room was comfortable, quiet and with a wonderful view to the falls. The food was excellent, especially the local fish at dinner. And the location was perfect, allowing me to walk on the trails by the falls before all the crowds arrived in the morning!
October 7, 2014
Rated 5 out of 5 by trip2013 View
The service and professionalism of the staff was only surpassed by the magical view from our room.
The waterfalls are breathtaking.
September 29, 2014
Rated 1 out of 5 by WrldTrvlr808 Tired place with deceptive description
I booked a room that was described on Sheraton website as "newly refurbished" - this must be a new concept for the word "newly" as I would guess in this instance it's like 15 years ago. Parts of the room are even older - living in the 1960's perhaps.
The outside of the hotel looks horrible - it BADLY needs a paint job.
The prices charged here are SUPER EXPENSIVE - the only thing it has going for it is the view of the falls and proximity to the park. In almost every other way, it fails.
November 27, 2012
Rated 5 out of 5 by Tina999 Location - esp if you're travelling alone
This hotel is bang in the middle of the forest, 2mins walk to the waterfalls, 5mins to the station that takes you to Devil's throat. The 170 pesos (for foreigners) I paid as the entrance fee was the only thing I had to pay to access all falls/trains. If you're staying here, the hotel room (expensive but so worth it) and the 170 are the main costs. The hotel is everything you can ask for, luxury, quiet time, service with a smile. AND they spoke english!!! That alone made my stay wonderful, along with their ever helpful nature.
If you're asking for a cab pickup & don't know spanish, ask for an english speaking driver. Also, the airport has a counter that offers hotel drops, sheraton being one of them for 110 pesos. The hotel didn't tell me this, I paid 150 for the cab the sent (they have a tie up with a cab company).
October 21, 2013
Rated 2 out of 5 by Max76 This hotel has a wonderfull view
I think that the hotel needs a better place for kids. The food is too expensive according to what you get. I asked for a cesar salad and could not believe what I got. The kids menu is not good for them.
During the breakfast there was no more cream cheese.
We asked for a tea and there was only four types of tea and the brand was the worst.
It is too expensive compare to what you get in the rest of Argentina.
July 25, 2014