Rated 4 out of 5 by Pipe05 This is THE hotel
This is the real option for staying inside the natural park. 50 feet from the hotel lobby is the entrance to the pathway to the falls. While the Brazil side has a hotel inside the park as well; this hotel is by far more superior.
I would highly recommend this hotel.
March 15, 2015
Rated 4 out of 5 by Zwizzer Wi fi stinks, but otherwise 5 star for Sheraton
Best Platinum welcome at any Sheraton. Found female staff to be very helpful and courteous. Lone male at front desk was too abrupt, and should probably look for a new career NOT dealing with tourists.
Amazing location, EZ access to all Iguazu activities. Classy facility for the mobs they serve in short visits.
March 5, 2015
Rated 1 out of 5 by RichM12 Platinum Member bumped from overbooked hotel
The hotel location is absolutely amazing. You can literally walk out the back door, past the pool and you're on the paths around the Falls. It's perfect.
The staff is also extremely polite and helpful.
However, as a platinum SPG member, I cannot give this hotel anything other other than a 1/5 as one of the rooms I booked was cancelled upon arrival due to overbooking. I flew thousands of miles to stay at this hotel and was told at check in that the room I had reserved months in advance was not available, despite by Starwood status, because the hotel booked too many rooms.
That is completely, under any circumstance, unacceptable-- even for someone with no Starwood status.
Extremely, extremely disappointed.
February 23, 2015
Rated 4 out of 5 by Maju Front desk information
When we arrived we did not have breakfast included and we asked for a coffee as a courtesy. Front desk people told us that either we had to pay the breakfast or a reduced version of a breakfast (coffee wirth bread and butter). After that, when we entered into our room, we foud a ticket for a free coffee or tea at the lobby bar.
Besides, we asked for information about SPG members benefits and we were told that there were no benefits for us because we are not gold members. Not even free wifi in the room.
January 5, 2015
Rated 4 out of 5 by gonzalezn This hotel has great features
This hotel has great features
December 30, 2014
Rated 3 out of 5 by Bonedoc2014 Iguazu
Great location for to view the iguazu falls
December 5, 2014
Rated 4 out of 5 by Amanda56 Great location
Location, location, location. We stayed at this hotel for its proximity to Iguazu Falls and were not disappointed, as we could not only see the falls from our balcony but were able to get into the park the next morning without the hordes. It was clean, quiet and comfortable, if lacking personality.The water pressure in the shower was strong and the towels plentiful and fluffy. The breakfast was very good. The staff were helpful and allowed us to check into our room an hour early and leave our bags there after we checked out. There was a large pool as well as tennis courts. This was definitely a splurge for us.
December 2, 2014
Rated 4 out of 5 by Quiquelin Great hotel confortable and quiet
The location is unique close all the beautiful of the water falla. Food and attention excellent.
December 1, 2014