Rated 4 out of 5 by chrism45 A great family holiday
This is our 9th Fiji holiday in four and half years and so far we rate this one as our best. With two boys (5yrs and 7yrs) we need a place that caters for our needs and the Sheraton Denerau Villas certainly does.
Access to 4 pools, kids club, 2 playgrounds, a variety of restaurants, great location close to the port, fantastically friendly and helpful staff, a spacious 2 bedroom/2 bathroom villa and great day trips to islands and snorkelling with pick up and return from the front door make this an ideal location for our family.
Add on the kids stay, play and eat free and it is nearly perfect. THANKS again to the Villas team. We are already looking forward to coming back.
December 20, 2011
Rated 4 out of 5 by whitey1923 This hotel has everything
This hotel has great rooms. Our unit was spacious and well equipped. Having a washing machine and dryer in it also made life easier for a family. It was clean, and modern. The only thing that would have been helpful would have been information in the guest information folder. We tried to find the guest services on the t.v but there was minimal information available. It would have been good to have something that had information like - how to get a towel for swimming, information about the kids club, how the bula bus works, etc. rather than keep asking the reception. But other than that we would love to come back, and would definitely stay here again.
August 11, 2014
Rated 4 out of 5 by Graham165 Room size is great
Great room awesome view, love the pools but dissapointed with the housekeeping not enough towels or soap and we are a SPG member but didnt receive our paper.
August 24, 2014
Rated 5 out of 5 by Grantof Most enjoyable stay
Sharaton Denaru Villas, exceeded all of our expectations, the pools, the rooms, the food, the satff, it was all so amazing and everyone was so friendly. The only downside would be some of the food / drink is a little on the expensive side.
October 23, 2011
Rated 5 out of 5 by Gazboy59 Excellent location and facilities
A very pleasant stay and I can not speak highly enough of the assistance staff gave. .Having stayed in one of the three bedroom villas, there was space, privacy and comfort.
August 20, 2014
Rated 4 out of 5 The Villas are comfortable with great views
The Villas are very nice, clean and contemporary. The facilities are quite nice for families but there is relatively little to do at nights so best suited to families just looking to play in the pool by day and rest at night. Unfortunately, I found the staff to be inconsistent. Many of the staff were extremely friendly and polite. Despite this, we found that many of the hotel staff, particularly at front desk and some of the associated (yet separate) shop operators, were apathetic, disinterested and simply did not live up to the Fijian reputation of friendliness I was expecting. Also, the tours are to be approached with caution as the 'Bula' time concept is taken to an extreme with our supposed 1 hour/each way tour to Plantation Island having taken beyond 2 hours each way - tough when you are taking small children - which the tour booking agent of the sheraton knew. All over, a relaxing stay but many opportunities for improvement - and no apparent benefit of being an SPG member.
Finally we were warned that there would be minor renovations during our stay - this actually meant major renovations to apartments in the same block to where we were staying. There was a lot of hammering and drilling during the day. Also there was a "kids under three eat free and $5 meals for kids under 12" at some restaurants (provided at least one adult meal is purchased) - undoubtedly a good deal especially for a family like ours with four kids - however when we did take advantage of this, staff made their displeasure clear at the fact we were spending so little. Nearby golf course and country club did great and affordable kids' meals and actually provided service with a smile. Kids' club and babysitting service was great and very affordable and kind of made the holiday for kids and adults alike.
March 13, 2013
Rated 5 out of 5 by bob1964 Wonderful birthday holiday
Excellent place to stay - had contacted resort to alert them to a special birthday for one of our family members - they allowed us an early checkin then arrived with cake and sparkling wine, and later decorated our room as a surprise. Wonderful warm staff and lovely place to stay. Great food especially at Flying Fish, but Chime great place to hang out and the buffet restaurant has lots of choice, and good quality
Also had late checkout [4 pm] which made our 8.30 pm flight departure time mean that we had a full extra day on holiday
July 13, 2014
Rated 5 out of 5 by Kazz we had a great stop over
there was three of us so these Villas suited us, as they have two bedrooms either side of a main lounge room, kitchen as well as a dining area it also has two seperate bathrooms
We found the rooms very clean and the beds extremely comfortable. Staff were great, every time we went to catch a taxi, one was called for us and arrived quickly. We had a garden room and this was great as it was very quiet, but only a very short stroll to the pool. Would definately stay here again.
June 8, 2012