Rated 5 out of 5 by Mazza68 Customer service
From the moment we arrived.
The staff was very welcoming and helpful.
Bags were stored safely for us until room was ready while we enjoyed the great facilities.
The room was ready 3 hr's earlier, which was terrific after a long travel.
Room was better than expected.
April 11, 2015
Rated 3 out of 5 by Jkf53 Guest relations
Staff at guest relations need cosistant training they all had a different answer, very frustrating at one stage called reception at three different times and was told guests had checked in but. They were not even in the country!! How could three different people get this so wrong? When we requested buggies to pick us up they never turned up on time not good enough for a five star resort, the wet edge restaurant was lacking in quality service and the food was below parr. The infinity pool was cloudy and felt dirty,as well as the adult only pool get rid of the sand please!!
April 6, 2015
Rated 5 out of 5 by Fran07 Family Holiday fantastic
stayed in a 2 bedroom pool villa, excellent room, pools amazing, room needed dusting BIG time but apart from that fantastic place, amazing people and we had a great holiday
December 2, 2014
Rated 5 out of 5 by 21kath The sheraton villas were excellent
Clean, comfortable and close to everything. Our stay was enjoyable and highly recommend.
November 28, 2014
Rated 5 out of 5 by Dragongirl13 Sheraton Villas are fantastic
We stayed in a 3 bedroom villa with 2 other couples. The villa was beyond our expectations. Very clean, tidy and overall beautiful. The pictures you see are what you get. Bedrooms were spacious, with an ensuite and balcony with each room and a roof top terrace to enjoy. Ours was a seafront villa which overlooked the infinity pool / bar and ocean. Great location! The staff were extremely friendly and helpful, just ask and they would help.
October 20, 2014
Rated 5 out of 5 by ccbr Service with a smile
Fantastic hotel with extremely friendly staff who always offer a welcome Bula and attend to every request with a smile. Rooms quiet and well set out and serviced everyday ! Lots for kids to do and never bored. Pools and bars are awesome with great poolside cocktails and lunches at the Wet Edge Bar. We will be back !!!
October 18, 2014
Rated 5 out of 5 by Gosal Resort Facilities
With different choices of pool areas, restaurants, activities and included with so much special deals for families likes of kids club and dining is absolutely great. Yes I would recommend friends and family to stay at this resort.
September 23, 2014
Rated 4 out of 5 by Graham165 Room size is great
Great room awesome view, love the pools but dissapointed with the housekeeping not enough towels or soap and we are a SPG member but didnt receive our paper.
August 24, 2014