Rated 5 out of 5 by bob1964 Wonderful birthday holiday
Excellent place to stay - had contacted resort to alert them to a special birthday for one of our family members - they allowed us an early checkin then arrived with cake and sparkling wine, and later decorated our room as a surprise. Wonderful warm staff and lovely place to stay. Great food especially at Flying Fish, but Chime great place to hang out and the buffet restaurant has lots of choice, and good quality
Also had late checkout [4 pm] which made our 8.30 pm flight departure time mean that we had a full extra day on holiday
July 13, 2014
Rated 5 out of 5 by Harry07 This hotel is a tried and true fantastic experience
The Sheraton Denarau never disappoints it is a magic location with friendly staff especially to families with young children a great place to relax and enjoy a piece of paradise!
July 14, 2014
Rated 4 out of 5 by chrism45 A great family holiday
This is our 9th Fiji holiday in four and half years and so far we rate this one as our best. With two boys (5yrs and 7yrs) we need a place that caters for our needs and the Sheraton Denerau Villas certainly does.
Access to 4 pools, kids club, 2 playgrounds, a variety of restaurants, great location close to the port, fantastically friendly and helpful staff, a spacious 2 bedroom/2 bathroom villa and great day trips to islands and snorkelling with pick up and return from the front door make this an ideal location for our family.
Add on the kids stay, play and eat free and it is nearly perfect. THANKS again to the Villas team. We are already looking forward to coming back.
December 20, 2011
Rated 5 out of 5 by Zachery MacPay Family Holiday
Hotel facilities were excellent and the staff were extremely polite and friendly. We loved all the pools and our grandchildren really enjoyed the kids club. Gardens were lovely, but some lighting could have been better. We were not expecting to have to pay FJ$300 dollars per person/per night on our credit card as a bond, so we were all taken aback to be asked for such a large amount of money to be placed on our credit card. This should have been explained to us when booking the accommodation.
July 8, 2014
Rated 1 out of 5 by Traveltip Terrible hotel
Please beware this is not a Starwood standard property at all. They do not honor Starwood guest. Do not meet our expectation.
July 11, 2014
Rated 4 out of 5 by Rainman77 An amazing destination
great reception and world class lobby to a perfect sunset ending past the lobby. ocean front villas has the comfort of home with the pacific ocean as a view. Many amazing pools between all starwoods properties that are available makes it even better. no complains just cant wait to go back.
July 2, 2014
Rated 5 out of 5 by Grantof Most enjoyable stay
Sharaton Denaru Villas, exceeded all of our expectations, the pools, the rooms, the food, the satff, it was all so amazing and everyone was so friendly. The only downside would be some of the food / drink is a little on the expensive side.
October 23, 2011
Rated 4 out of 5 The Villas are comfortable with great views
The Villas are very nice, clean and contemporary. The facilities are quite nice for families but there is relatively little to do at nights so best suited to families just looking to play in the pool by day and rest at night. Unfortunately, I found the staff to be inconsistent. Many of the staff were extremely friendly and polite. Despite this, we found that many of the hotel staff, particularly at front desk and some of the associated (yet separate) shop operators, were apathetic, disinterested and simply did not live up to the Fijian reputation of friendliness I was expecting. Also, the tours are to be approached with caution as the 'Bula' time concept is taken to an extreme with our supposed 1 hour/each way tour to Plantation Island having taken beyond 2 hours each way - tough when you are taking small children - which the tour booking agent of the sheraton knew. All over, a relaxing stay but many opportunities for improvement - and no apparent benefit of being an SPG member.
Finally we were warned that there would be minor renovations during our stay - this actually meant major renovations to apartments in the same block to where we were staying. There was a lot of hammering and drilling during the day. Also there was a "kids under three eat free and $5 meals for kids under 12" at some restaurants (provided at least one adult meal is purchased) - undoubtedly a good deal especially for a family like ours with four kids - however when we did take advantage of this, staff made their displeasure clear at the fact we were spending so little. Nearby golf course and country club did great and affordable kids' meals and actually provided service with a smile. Kids' club and babysitting service was great and very affordable and kind of made the holiday for kids and adults alike.
March 13, 2013