Rated 5 out of 5 by salstar This hotel is paradise
Everything about this hotel was superb and exceeded our expectations. The setting was beautiful, the rooms were big, luxurious, really well stocked, clean and had beautiful views across the mountain. The food was excellent, the breakfast options were brilliant. The pools were refreshing and inviting. The service was immaculate and extremely friendly and professional. The hotel was fairly full but there was loads of space for everyone and loads of very comfortable loungers with lots of dry towels on offer.
August 12, 2014
Rated 5 out of 5 by Bcnignasi Excellent
This hotel is way above the expectations you can have of a Sheraton. The food is great, the service awesome and the facilities and location perfect.
The Spa is also very advisable.
Will come back
July 30, 2014
Rated 4 out of 5 by Osasuna1972 Breakfast
This hotel doesn't have enough variety of food in breakfast buffet. At 10:30 a lot of food is finished (closing time is at 11:00), and no possibility of greeting more is offered.
August 13, 2014
Rated 5 out of 5 by Eltel30 Favourite hotel
A beautiful hotel with excellent staff and facilities - and only a short taxi ride from the centre of Palma
July 29, 2014
Rated 5 out of 5 by EOEO Great staff
The Food & Beverage Team, Kids' Club Team and poolside attendants are all excellent.
July 29, 2014
Rated 5 out of 5 by bergie Best hotel i have ever stayed at.. amazing all around!
It took me practically a month to write this review about your wonderful hotel and staff. We began our Vacation by getting lost for 5 hours in Mallorca upon arrival and were having a hard time navigating through our ill working GPS. Needless to say we were cranky, tired and totally upset but it all changed as soon as we arrived at the front desk. The beautiful Maria welcomed us with open arms and and great smile and told us to put our worries behind and that she will take care of us from here on -- and that is exactly what she and your wonderful staff did for the next amazing week. I cannot mention everyone by name as I have written the info. down but totally lost it once I returned. I just want to say "thank you" to the wonderful front desk (and yes, Maria, who one day made sure we made it to one of excursions on time by waking us up early one morning -- unasked -- but was definitely needed -- as we overslept and thankfully she looked at our itinerary during the late night she was working and was worried we would not make it to the boat on time -- who does that at a hotel? Right, Maria :) and your staff!
Dragon (I hope I have the right spelling), put together our itinerary and the front desk and wonderful valets (especially the cute soccer-playing valet who has a Mother that works in the breakfast area and is a total sweetheart and so lovely to greet each morning at the breakfast feast). Can you believe they took care of programming our GPS for every excursion we made out of the hotel to ensure we didn't get lost when we left each day. They even got in the car with us to make sure the GPS was working correctly before we left.
At the breakfast area, Tony who is so great, welcomed us each morning and gave us the same amazing table he "saved" for us. Sabrina and the wonderful Mother of the Valet (I hate myself for not remembering her name!!) were so welcoming and wonderful to talk to each morning. At the other restaurant, Jose kept us laughing and entertained and was so lovely to talk to.
I will be coming back for sure with my husband next time (went with my cousin) and I hope the same wonderful staff will be there to greet us and it will be a joy to see them again and introduce them to my husband who heard so much about them and was thrilled we were treated so well.
July 23, 2014
Rated 4 out of 5 by pepe42 Salinas
The hotel is good, food not exceptional but ok, staff very competent
August 6, 2014
Rated 5 out of 5 by Bleao Execelent!!!
Every thing is PERFECT at Sheraton Mallorca Arbella. The service is Superb!!
July 14, 2014