Rated 5 out of 5 by Ponti Fantastic Staff
a great experience from check in to dining. the front office staff addressed by name every time. the breakfast team came to wish me a happy birthday on my birthday and sang for me, so did the front office staff when I checked out.
overall a very memorable stay.
14 février 2014
Rated 5 out of 5 by BigBill Complete Services
This hotel is recently renovated since 2 months, It is a complete destination with three golf courses, several restaurants and other restaurants in nearby properties of this program. Highly recommended year round, we have had great times here and before, however note that the modern renovation is rather well done. Mallorca is a destination for couples, families, golfers, etc. Multi-lingual staff always ready to help, Fine new indoor pool and spa facility and outdoor pools, too.
24 novembre 2013
Rated 5 out of 5 by SooMoo Super deal for golf
Room rates include green fees at three 18 hole courses, outside the door or very close, every day. Excellent p staff front desk and restaurants, maitre d Victor very competent and professional. You may visit restaurants at the Il Castillo Son Vidal nearby and the St Regis by the shore and charge expenses to your Arabella room.
26 octobre 2012
Rated 5 out of 5 by Marita55 This hotel has great features
Perfect service in every department.
11 octobre 2012
Rated 5 out of 5 Beautiful property in a superb location!
Could not fault this hotel especially the position and the helpful and friendly staff. They went our of their way to may our stay as perfect as they could. The only criticism we could think of was that the De Luxe Garden View room we booked was actually overlooking a road with no nice view to speak of and once sitting on the balcony the wall too high to see anything except the wall! A pity as we specifically asked for a nice view. We were offered a change of room but once we had unpacked we couldn't really spare the time as we were then too busy playing golf. The other thing missing was a dressing table with mirror,in the room. Hopefully that will be provided in the new rooms. There are many ladies who like to stay and play golf too!! I would have liked to return in March/April with my husband for his birthday and golf, but understand the hotel is closed for refurbishment. I know he would love it there.Would the "Castillo Son Vida be able to offer a similar golf arrangement? Thank you again for a lovely week and we will certainly be back. Please thank all the staff for us, as they were wonderful. Rosie
26 septembre 2012
Rated 5 out of 5 by Dutch Excellent holidays
Enjoyed our stay due to the location, comfort and staff of the hotel.
12 septembre 2012
Rated 5 out of 5 by Alison131 Superb Family Holiday
Just returned from 7 days at this lovely property set in stunning gardens. Only a short taxi ride to the centre of Palma, this is the best family holiday we have been yet with our 9 year old who thinks the kids club is the best. Superb staff, food and service, oh and of course 7 days of sunshine! Would highly recommend this hotel to everyone.
4 septembre 2012
Rated 5 out of 5 by PG82 An excellent stay
Babette and the team are excellent. We just returned home from our trip and my husband and I had a tremendous visit and thoroughly enjoyed spending time and staying at your property. We appreciated the upgrade. everyone from the F&B staff, to the front office to the concierge was excited, enthusiastic, attentive and caring and we definitely will hope to return on our next visit to the island!
21 août 2012