Rated 5 out of 5 by BKD1 Wonderful Stay! Thank You Westin!
Just there for a quick 3-night visit and we had a wonderful stay - even with the hurricane scare! The staff at the front desk was great - I wish I wrote down their names to thank them all. A guest was checking in before us with Carlos, and Carlos mentioned that the room was just about ready. The guest was not very pleasant, and my wife and I had to laugh. I want the GM to know that Carlos was perfectly polite.
We stayed in room 3110 and loved the walk up the hill. That was our exercise for the day. The beds are great. The tile in the shower looks dirty, but we knew it was clean. It's hard to keep tumbled marble looking new. Plenty of nice towels. Kitchen was great!
Loved the pool, beach, iguanas, etc...
The girls at the towel hut were awesome. Actually, every employee we met was friendly and helpful. Nice job to all!
Anastasia (short dark hair) was incredible Monday night with the "hurricane buffet dinner" at Lemongrass. We wanted to do take-out, and she took great care of us.
The new construction didn't bother us at all, and it was actually exciting to see the improvements.
Again, we had a great visit and can't wait to return! Thank you Westin!
October 16, 2014
Rated 5 out of 5 by Ssb2014 Beautiful secluded place in St. John
First time in St. John - the island has tons of beautiful and peaceful beaches. It's great to come in August - no one is here! This island is an amazing experience, totally different than any other island. In St. John, you have to explore things on your own! The beaches are just 2 min away so get your jeep and enjoy it! Hose who like to run, please see the front desk at the Westin and ask for Ben for the most challenging 5K run by Great Cruz Bay!!!
August 29, 2014
Rated 5 out of 5 by DrDi1 Westin St. John is fabulous
We have a condo at the Westin St. John. Every time we visit we are thrilled. The accommodations and staff are amazing. Don't miss this opportunity.
July 13, 2014
Rated 5 out of 5 by Teri17 Owner
We are owners who have been coming to the property since 2010, and we love it. We are excited about the changes being made to the property, the remodeling of different facilities has been great. Only comments I have: more umbrellas at the pool, since people sneak down early and "reserve" them with towels. New Lemongrass restaurant is great - would be better if there were about 5 more small plates, and perhaps a buffet night or two (see Westin Lagunamar in Cancun). Buy travel insurance if you travel during hurricane season. TS Bertha was a bit of an issue, hotel came through in the end.
August 4, 2014
Rated 3 out of 5 by jjmorrow Poor Experience
Staff is slow to respond. Hotel in need of updates. Renovations on going. Hot tub out of order. Waterfront water trampoline removed.
April 26, 2014
Rated 3 out of 5 by GWN1960 Construction ZONE
This place is under extensive construction prepare to hear noise as early as 8 am. The pool renovations that they discuss are only for the pool deck and bar - the pool is unchanged (i.e. no kids slide) and they took away the volleyball net. There are also no ocean toys as in the past trampoline and climbing wall. You also have to pay for the use of snorkel, mask and flippers $10 per day. The kids menu is nothing any kid I know would eat of off - how about a Cobb Salad??? No French fries, chicken fingers, or hot dogs here. But you can order off the adult menu for almost double the old price.
July 7, 2014
Rated 4 out of 5 by Tee17 This hotel is undergoing renovations.
The Villas weren't completely up to my expectations. There was a problem with the a/c and the rooms had a musty smell. Housekeeping addressed the issue, but because the a/c wasn't working for more than a day, the rooms continued to smell musty. The manager compensated me with a monetary adjustment on my invoice, which I appreciated.
The service and staff were excellent and I enjoyed myself on the beaches around St. John. I will definitely return to St. John, hoping to experience different accommodations, using my SVO.
July 27, 2014
Rated 4 out of 5 by Wolfkane Friendlt staff and very relaxing
I would highly receommend this resort because it was clean, relaxing, staff was extrmely friendly. You must go to the Spa and get a massage from Aaron. By far the best massage my Fiance and I have ever received. Kenny and the rest of the staff were extremely pleasant and always looking to assist and recommend.
July 30, 2014